8.1 and boot up update is not completed

I have a hp Pavilion G6 and I've used it since August.

I am trying to update to 8.1 and it downloads the update before shutdown to restart.

But when it starts again, it remains on the development phase on boot HP.

I've left to himself for the last two hours with absolutely no change.

It is the second time it happens, the last time, after an hour I turned it off manually.

Any help here?

Hello

I understand how frustrating it can be when things do not work as expected.

I suggest you follow these methods and check if it helps.

Method 1:

If you have connected an external equipment to the laptop, please log out and then try to start.


Method 2:
If the problem persists, I recommend you to do an auto repair.

Auto repair is a Windows 8 system recovery tool that can fix certain problems, such as missing or damaged system files.

To run auto repair on follow computer Windows 8 as follows:

a. Insert the installation of Windows 8 for example (USB or DVD) media and restart your computer.

b. press on the key F12 (usually it's F12, but it may differ between computer manufacturers) and choose the drive in which you inserted into the installation media.

c. once the Windows Setup window appears, follow these steps:

d. click Next and select repair your computer.

e. you will see an option to choose and then a blue screen. Choose the Troubleshooting option and select Advanced Options.

f. choose automatic repair and follow the instructions on the screen.

If you are still not able to start, so please click on this link and follow the advice given by Madeni K N.

http://answers.Microsoft.com/en-us/Windows/Forum/windows8_1-windows_install/IM-installing-Windows-81-and-after-a-reboot-it-has/1825e56d-02f0-4D50-8f38-fb4a7998560d

Let us know if it helps. If the problem persists, we would be happy to help you.

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