8 of blackBerry Smartphones WMV format

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• Problem with attachments blackBerry Smartphones (PDF format)

  Hi all I need your help.

  I bought a new BB Curve 9360 and transferred the datas of an old BB using Desktop Manager

  I have two strange (for me problems):

  -If I try to open an attachment (especially PDFs) I get an error "application already sent. Send again? »

  -new electronic mail messages is displayed in all of the envelope only and non-envelope @domain.it

  Bye and soon of the Italy, Bruno

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones WMV files play do not

  This happened several times... so I don't know if just a parameter that must be changed.  When someone sends me a .wmv file, it seems to download correctly.  When I try to play the file, the normal controls appear at the bottom... but I have no video, only a black screen.  I can hear audio playback, and it shows the counter below with the time remaining and elapsed time for the video.

  Any help would be appreciated,

  Thank you

  It's the video codes... you can not read the WMV on the Tour.  You will need to download to PC, convert to Blackberry friendly format and reload.

• BlackBerry Smartphones HTML format for composing emails on Curve 8330

  Anyone know if it is possible to compose a message in HTML, not plain text on a Curve 8330?  If I receive a message that is created in HTML format, it shows as sent and if I send, it is sent using HTML format.  When I compose a new message, it is always sent in plain text.

  Also, is there a way to have my signature to display in HTML?

  Thank you

  Allen

  Hi and welcome to the forums!

  "Important: . Content HTML cannot be created during the expedition, you reply to or compose a new e-mail message. »

  KB15252 What's new in version of BlackBerry Internet Service 2.5

  Thank you

  Bifocals

• BlackBerry Smartphones video Format Question

  I have a BlackBerry 8310 Curve with a 4 GB Micro SD card.  The unit recognizes and plays that have been purchased on Amazon.com MP3 music, but he has a problem with the MP4 videos.  I bought DVD, conversion of CuCusoft.com software and converted several DVD in a film MP4 format.  The device recognizes the title of the film, but I got an "Error" message when I try to play the movie, which makes me think that maybe that's a problem of formatting of MP4.

  I tried to Lexar, SanDisk and transcend Micro SD 4 GB cards and received the same message.

  I did not have this problem with the original software included with the phone.

  The problem seems to have happened when I downloaded the latest version of the software from the BlackBerry site which would allow this phone to recognize a 8 GB Micro SD memory card.  However, I wasn't able to get the unit to properly recognize a card 8 GB even with the new software installed.

  Any information about what format the BlackBerry needs to recognize and play DVD converted to MP4 would be appreciated.

  The "MP4" format is very broad as it has about 15 different types of MP4 formats are available in the converter software, I bought so I am interested in a specific type of MP4 format I need to do in order to enjoy your movies on my BlackBerry.

  Thank you

  BigKahuna

  Here's the link with all supported formats

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB05482&sliceId=1&docTy...

• BlackBerry Smartphones Email format

  Is it possible to change the information that is displayed when I browse my email which received my curve?  In other words, when I open the e-mail interface I see the envelope on the far left to indicate whether or not mail has been read, both close to this partial information about who sent the email and partial information on the subject line.  I do not need the envelope or the time and I'd like to see MORE of the sender and subject line information.  Is this possible?

  I don't think you can get rid of the envelope. You can remove the time and change the header of 1 to 2 lines. To do this go into Messages. Options | General options. In this screen, you can set the time of 'view' no. and the 'view Message header One' to 2 lines.

• How to Format Bold 9780 blackBerry Smartphones?

  Please guide me to format my Bold 9780 completely.

  That is including the parameters and the data together.

  Thanks in advance.

  Hello and welcome to the community!

  There are several different possible things that could match your desires... but there is no command 'format '. Read this for options:

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  However, depending on what you actually do, he may need more. For example, if you intend to sell this BB as 2nd hand, then this KB applies:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  Good luck!

• BlackBerry smartphones format blackberry device to default settings

  Hello

  Anyone know how to format my BlackBerry smart phone to default settings (factory settings) without the use of software of Office Manager that I can't seem to connect to the software, but I only see my files as mass storage

  I need HELP!

  To really return to the default settings, you need your PC. See the instructions below.

  If you just want to wipe your device of all personal data, preferences, contacts, calendar, etc., you can do it ON the camera itself in Options > Security > General settings > Menu key > wipe handheld computer function.

  If you have problems to connect to Desktop Manager, it's a probably a PC problem, not a problem with the device. See more information below.

  Read this article from RIM's Knowledge Base to reset your device to factory settings.
  KB18998 How to reset a factory default BlackBerry smartphone

  Read this article to get advice and help to connect your device to the Desktop Manager:
  http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...

• BlackBerry smartphones built by error media

  Hai, I am from Indonesia (I don't know if this help), I use 9810, a week ago I received a message 'built by mistake of the media' and asked if I want to fix, so I clicked on the button repair, and it worked, the integrated media has been recovered. But still, my bb has been frozen (the screen is frozen) so I removed the battery, and then I get the new message built by mistake of the media, so I clicked on the button repair, but this time I got a message that my integrated media required to put in shape. So I did the action of formatting, I lost my photos, my ringtones, etc, but even once, it went well. Until today, my 9810 got a little still frozen so I removed the battery and got the built in media error message again? Now I'm confused, I thought that the action of formatting solved my previous problem, but he'll be back once again? Can someone tell me what is happening? What should I do if the problem persists? I don't want to lose my photos, music etc all the time, can anyone help? Thank you before.

  Hello Andrew,

  Sorry to hear about your problems.

  In this case, we can try to reload the software on the BlackBerry® smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/oPVWXc

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with a selective restore, here is how to restore http://bbry.lv/qgQxLo

  I hope this helps. Nice day.

• BlackBerry Smartphones Can I recover my blackberry protect data backup on a Mac?

  My blackberry 9360 a curve was stolen a few days ago, I never it synced with my computer but I still saved on blackberry protect and I can access my data if I go to protect.blackberry.com and login with my blackberry ID. I see that my backup files exist but I can't download them and I can't get a new blackberry at the moment but I really need all my contacts and phone numbers, is anyway that I could retrieve this information on my macbook?

  Hello

  BB Protect backup files are only single use... to restore to a BB device. It has no other use of them. Where the reason for which this BB Protect is a component very well to a good backup, but in no case should be considered to be the only component.

  If you can access another BB, even for a short period, you can restore it and then save it on your computer, from which you can get 3rd party applications to extract the local backup data in human readable format. However, I've never heard of these tools for MAC... but also, I don't look for MAC stuff.

  If you don't try this (restoration of BB Protect for an another BB), you must be very careful... to refer:

  • KB31489 BlackBerry Protect for BlackBerry smartphones does not display the backup files to restore

  Good luck!

• BlackBerry Smartphones blackberry restart again and again

  I use this device blackberry 9220 and now its dead. He himself is restarting again and again... I tried to update the operating system and also in the format of the device. I also deleted all applications. but the problam remains. Help, please

  It's the other KBs 2 Post 2 above:

  • KB27 956 how to recover a BlackBerry smartphone from any State
  • KB101 44 how to force detect the BlackBerry smartphone using the Application Loader

  The point isn't do not update your operating system... but to reload your operating system correctly. You can also investigate their utility has more chance of BBSAK.ORG... sometimes.

  Good luck!

• BlackBerry smartphones updated software now issues:(aider!!)

  Hi guys. so I've updated my software on my bb curve 8520... Well the bb desktop software had asked me to do the experience works best with my phone. but it turns out to be the opposite. I can not call more I get this message when I try to call someone "can't call the current call" or if I managed to call I can't hang up unless the caller hangs up. my memory card is not working, or more, music and videos say 'impossible to read the content' but I can see all my photos. I can not view my airtime balance or update my bis. I tried to connect my memory card on my pc and it works fine when connected but as soon as I disconnect plays anything from my phone. I rebooted a million times. formatted the entire phone but nothing works! my alarm does not sound and sometimes when someone me the your text does not ring SMS. the update is performed from a 107... something to an update from 1788. I can do to fix all these technical stuff... im convinced this isn't the physical phone that is damaged. your help will be very appreciated. thanx

  Hello and welcome to the community!

  Given what you describe, I think that is better to a clean OS reload. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones got a virus on my Bold 9700 Windows, can't delete it, file system error 3

  I used the SD card in my BlackBerry as a way to print some documents. Of course, internet cafes are full of virus of children all this porn downloaded.

  Then, I got a file autorun.inf with all its contents. My problem now is that I can not remove the file from the main virus. Whenever I try to remove it, an error occurs.

  This is the file system error 3, from net.rim.device.api.io.file.FileIOException

  Can I do to remove this thing? I tried the native and Rock File Manager, FileScout Lite file manager, but nothing works

  Raestloz wrote:
  The problem is, it's a Windows virus. Connection to a PC could very well spell trouble. This is the reason why I try to remove the em with my BlackBerry.

  There is no setting in the BB OS change on a file write protection. Therefore, you cannot do it with the BB... If you are not ready to connect it to any PC (maybe even the Internet infected PC coffee it?), then format the card with the BB command is your next step. Maybe you can remove the BB and using a card reader on a PC instead of mass storage Mode?

  Raestloz wrote:

  In any case, can someone tell me what exactly the error means? It seems pretty obvious with FileScout Lite error message, but it would be nice if I can get a confirmation

  The error is indeed explicit... somehow, this received file write protection on it the BB OS recognizes exactly as he said. How it happened? It would be a totally different matter of course... as well, since everyone here is volunteer 'out there', the other user nothing here you receive can be considered as authoritative beyond your level of confidence what information you receive.

  • KB23398 How to remove files from a BlackBerry smartphone

  Good luck!

• Notebook data to retrieve blackBerry Smartphones

  Hi all

  I recently sold my Bold 9700 and then realized that I did not manually copy my Memo Pad data any where before I did a cleanup of the device... I would like to make the backups from the BB Desktop Software. .. can I somehow retrieve these data from memo pad from backups without going through another "BOLD" to restore to?... I have a Curve 8320 old I could throw out there if it will take, and/or I can synchronize with Outlook? (no, it wasn't was not sync would be Outlook in the past, because I normally do not use Outlook)... Some of these memos are really important.

  (And sensitive information too, hope they get truly wiped in the erase process.)

  Thank you... Tracy

  OU can restore the 9700 go back to your old 8320.

  Article ID: KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  For BlackBerry Desktop Software 6.0 to 7.0
  

  1. Open the BlackBerry Desktop Software.
  2. Click on device.
  3. Select restore from the list.
  4. Select a backup file.
  5. Choose select settings and peripheral data.
  6. Select the databases to restore, and click on restore.
  7. A warning that all data will be replaced by a backup file. Click on Yes.
  8. When the process is complete, disconnect the smart phone BlackBerry to the computer.

  *****************************

  There are two options for extraction and display of data from backup files.

  1. the RPI Parse macro is designed to read a Blackberry IPD file and create reports in MSWord or MSExcel format. It's free, and you can find more details here: https://sites.google.com/site/ipdparse/home
  2. an other options is MagicBerry MenaStep... that extracts a BBB file or backup IPD files IPD, etc http://menastep.com/pages/magicberry.php split
  3 another IPD and BBB file utility is BlackBerry Backup Extractor and is available for PC and Mac and can be found here: http://www.blackberryconverter.com/ there is a free and paid version.

• BlackBerry Smartphones transfer contacts from mobile to new curve BB

  Hi everyone, I just got a new bb and need to transfer numbers from my old curve (which I lost) on this one. All numbers are saved on my laptop in what appears to be a .ipd file? IM useless with this stuff and would appreciate any help. Ive tried about 6 times already but this is not workirking! Pls Heeelp

  Hello and welcome to the community!

  Indeed, these IPD files are backups of your BB and are available as a source of food (they are a proprietary format and cannot be used for any other purpose, except by a few 3rd party applications that have been written to analyse). Choose the most recent one (the one with the most recent date and time, as displayed in the File Manager Windows) using this procedure:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  Good luck and let us know!