BlackBerry Smartphones video Format Question

I have a BlackBerry 8310 Curve with a 4 GB Micro SD card.  The unit recognizes and plays that have been purchased on Amazon.com MP3 music, but he has a problem with the MP4 videos.  I bought DVD, conversion of CuCusoft.com software and converted several DVD in a film MP4 format.  The device recognizes the title of the film, but I got an "Error" message when I try to play the movie, which makes me think that maybe that's a problem of formatting of MP4.

I tried to Lexar, SanDisk and transcend Micro SD 4 GB cards and received the same message.

I did not have this problem with the original software included with the phone.

The problem seems to have happened when I downloaded the latest version of the software from the BlackBerry site which would allow this phone to recognize a 8 GB Micro SD memory card.  However, I wasn't able to get the unit to properly recognize a card 8 GB even with the new software installed.

Any information about what format the BlackBerry needs to recognize and play DVD converted to MP4 would be appreciated.

The "MP4" format is very broad as it has about 15 different types of MP4 formats are available in the converter software, I bought so I am interested in a specific type of MP4 format I need to do in order to enjoy your movies on my BlackBerry.

Thank you

BigKahuna

Here's the link with all supported formats

http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB05482&sliceId=1&docTy...

Tags: BlackBerry Smartphones

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