BlackBerry smartphones built by error media

Similar Questions

• BlackBerry Smartphones built in storage media errors, not now restart...

  During the last two weeks, I received several cases where I received

  the following error message: "built in storage not accessible due to a detected errors. You want to repair? »

  
  I said yes and he fixed the problem.  Yesterday, I sent a BBM message and the phone reset... on suddenly it reboot only gets 3/4 of the way through the startup process (stops under the 1 'r' in the Blackberry logo).

  I tried a multitude of things I've seen on many forums, including let it stand all night with the battery, try to start in safe mode (which I never could get it to do).  This morning, it does the same thing.  I found a post that suggested to reformat the internal memory, which I should have done when I had questions.

  Is it possible to get this reformatted internal memory if the phone does not start?  Any suggestions would be helpful.  I will ask a new phone of my business, but know that I won't get it until tomorrow... so I'm willing to try anything to make it work again (today).

  P.S. Yes, I'm one of those guys who will lead to 10 miles around traffic stopped, just to keep moving! ;-)

  Hi chmberry

  That's what I set my phone freeze (9860). By JSanders.

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.

  BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
  Simply select the model of the device in the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

  *****************
  IF the above does not work or help, you need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

  Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
  or download BBSAK http://bbsak.org/download.php

  If JL_Cmder does not work, you can try this:
  KB10144, http://www.blackberry.com/btsc/KB10144
  and this: KB20371 http://www.blackberry.com/btsc/KB20371

  Additional information:
  http://www.BlackBerry.com/BTSC/KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

  Item number: http://www.blackberry.com/btsc/KB10144 
  KB10144 How to force detection of the smartphone BlackBerry using the Application Loader

   

  Good luck.

• BlackBerry Smartphones can not access Media card with BB Desktop or Media Sync 9700

  The other day I received a Reburbed Bold 9700 update.

  I use Ver 6 Deskstop OS and the 9700 is running device code latest version 5.

  I have a Kingston 4 GB media card that I know is in place because the 9700 recognizes it and when I go to files and select the media card, I can see all the files on the card and when I take a picture it is written on the card so I know that memory is very good and he sees the 9700.

  The problem I have is BB Deskstop or latest version of Media Sync to see so I can transfer files to and from my PC and the media card.

  The error message that I receive on the two applications, it's that I have to turn on mass storage Mode.  When I look at my memory settings:

  Compression - enabled

  Map of media Support - on

  Mass Storage Mode Support - on

  Auto enable mass storage Mode when connected - Yes

  I formatted the card successfully on the BB.

  I tried another card memory (2 GB) and also properly formatted as well.

  I also tried another USB cable into another USB port.

  I had a BB hard reset by pulling on the battery... several times.

  I had another before Blackberrys and have never had a problem of access to the media card.  I would have thought that it is easier on the 9700.

  I did search endlessly on the Web and saw other people with similar problems but many were so simple that the card is not seated properly and it also had the symptom that the BB is not recognizing the media card.  My BB recognize media cards and use them, but I can't access the card through my PC.  I understand that I may not see a pendrive pop up in Windows Explorer, but I can't understand why the BB Desktop or Media Sync cannot access.

  I know that both of these applications communicate to the BB cause I get requests for passwords and the desktop, I can view all my applications and I used to update the device until the last OS level during the troubleshooting process.

  I just wanted to see if anyone has experience this problem and has tips, if not I will contact AT & T or go into a local store to see if they can help.  I just think I'm missing something that I can take care off instead of my own.

  Thank you!

  Hello

  Have you tried to connect the device on another computer?  If another computer to recognize the device, it may just be a case of bad USB drivers on your computer.

  Here are some KB articles that may be able to help:

  KB19717 - BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

  KB10312 - impossible to display the map of support using the BlackBerry smartphone

  You also need to remove the USB ports on your computer (using Device Manager), and then restart the computer to reload the correct drivers.

  An alternative to this is to simply use a microSD card reader which allows you to use the microSD as a flash drive.

  I hope that this info is another starting point for you!

• The blackBerry Smartphone device has errors

  My device displays built in storage media no room because of errors. I tried to fix and format but all faile. My state memory device can not be displayed. Pls I need your help.

  Then, your chances are good that you will be covered by the warranty. But the dealer has 100% of the responsibility to help you, and you will be bound by any warranty terms you agreed to when you bought the device. You might want to review your original documents to know what these terms are and thus know your rights when you talk to them.

• BlackBerry Smartphone app 523 error code

  Hi everyone help me please Ive got the app code error coming up on my phone when I start, but all advise them at the moment can said to connect to Desktop Manager but I can't the phone turns because of the error code! Counsel gratefully received thanks to all

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

  Additional information:
  http://www.BlackBerry.com/BTSC/KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

  Item number:http://www.blackberry.com/btsc/KB1014
  KB10144 how it force detect the BlackBerry smartphone by using wrong Application

• Sync blackBerry Smartphone Music Sync and media on "BOLD"

  Hi all

  When I go to Blackberry.com on my "BOLD" there is a link that says "sync your music iTunes office with your blackberry smartphone: find out how.

  When I get the link to download on my PC for the media sync... It does not seem to do anything.

  Anyone who has tried this and got positive results?

  Get it solved!  Just need to reboot my computer for the program to take effect.  Thanks for your help gents

• BlackBerry Smartphones - untrapped exception error message: webkit shared instance unavailable: null

  I was browsing a website via google when the page is empty and the above message came. I can access is no longer browsing the internet on my blackberry just got the message.

  I don't know if I'm on track to restart MDS connection service, after looking at the help sections? Only problem is that I have not the slightest idea how to do this.

  Interestingly, I can still access my facebook and ebay apps just won't use google or internet browser.

  Any help much appreciated.

  Hi mollypiper

  Welcome to the Forums of the BlackBerry Support

  Have you recently installed a new application on your device? If you then uninstall or undo the changes that you did before this error appeared on your device. Also, try these steps and see if that helps:

  1 - Save your pocket computer.

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 remove and return your Service book

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Expect an enrollment message arrives in your Inbox for each e-mail address you have.

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Or you can call your service provider for further assistance. Try it and tell us.

• BlackBerry Smartphones help please error 552 more being not recognized by computer on 8520

  Hello

  I was wondering if someone could help I have tried everything to fix the error 552 on my curve 8520 but nothing works, and now the phone will not connect to my laptop, I tried apploader now it says device current is updated, office says unable to connect to the device (from the outset) software and the phone does nothing except sitting on a white screen with "software reloading 552" written on it.

  Could someone please help?

  Hi Davidemmy2

  Welcome to the Forums of the BlackBerry Support

  As your device does not detect that you can try the Application loader to force detection of your device to load the operating system, please see the Knowledge Base Article:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  But remember, in this process, you will lose all data in your device, I hope you have your backup.

  Further information: KB18751 : error "Reload Software: 552" appears on the smart phone BlackBerry.

• BlackBerry Smartphones emails and Error Messages

  Hello world

  I love my 8900 but recently is has started to make me mad for two reasons and I wonder if you can help.

  • I continue to receive emails, and it is said in the subject: RIM_bca28a80-e9c0 - 11 d 1-87fe-00600811c6a2. These emails are sent by: [email protected]

  How can I stop coming through.

  • At least once a week, my screen goes white with data error message and I have to restart the phone. Any ideas why this is?

  Thank you all for your help.

  LEA

  Article ID: KB21849 Network@etp messages have been received in the mail and on the BlackBerry smartphone application

• BlackBerry Smartphones untrapped Exception error messages

  Hi nGuys,

  I was sent an email with a large attachment with it and now I can't access my emails or send texts?

  Whenever I try, I am presented with this error message: -.

  "Eception exception: java.long.array Indexoutofboundsexception' and an 'OK' button."

  When I click this, (in the vain hope that everything will be OK from here in, it disconnects from the app and I'm at square one!)

  That's why making the phone useless.

  When I contacted Blackberry support, it says that he does not know of "Eception exception: java.long.array Indexoutofboundsexception'?"

  Little help would be greatly appreciated: -.

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  trevorburdett wrote:

  When I contacted Blackberry support, it says that he does not know of "Eception exception: java.long.array Indexoutofboundsexception'?"

  That's an interesting statement... exactly how did you get that? As in, who did you call? RIM offers zero support to front line for BBs... only via the escalation of a carrier can you receive free support from RIM. You go through your carrier?

  Good luck and let us know!

• BlackBerry Smartphones keep getting error everytime I try to use an app ive downloaded

  I had this problem for a while. Whenever I have download an application from anywhere, & I use the app, that's what I see (mobile app startup error. (App name) Error loading module mobile app). It does not matter where to download (app world, get jar or developer) I noticed that until I have remove the app that I have atempted to download my phone works funny. He loves trolling along & is very, very slow to respond. I don't know if children have preview with the settings or if its something I did. I even went thru & removed more than half of my apps thinking I could have a lot, but it wasn't the problem. Contribution to this issue would be greatly appreciated.

  BlackBerry® 8530
  Smartphone (CDMA, Wi - Fi)
  V5.0.0.973 (Bundle 1596, platform 4.2.0.422)
  The kernel v3.8.5.85 encryption
  Brand version: 1.0.189.500j
  The micro Edition configuration: CLDC-1. 1
  Micro Edition profile: MIDP - 2.1
  Micro Edition JTWI Version: 1.0
  Micro Edition Media Version: 1.1
  Micro Edition PIM Version: 1.0
  Micro Edition file Version: 1.0
  Edition micro Bluetooth Version: 1.1
  Micro Edition location Version: 1.0.1
  WLAN Version: 3.0.1.11003

  Application name: App World
  Application version: 2.1.0.39
  Localized application name: BlackBerry App World
  Application Module name: net_rim_bb_appworld
  Handle of application Module: 5033
  BlackBerry OS 5.

  Hello

  I don't understand what you mean by application to open a Web site as opposed to stationary application?

  • On one side you have shortcuts. They are on the home screen or in a folder of the home screen. When clicked, it opens a website. These shortcuts are similar to Favorites, but with an icon.
  • on the other side you have applications. For example when you open Notepad, it opens the application that is installed on your device.
  • You affirm that you are unable to open any application (as opposed to shortcuts), if that's true, then I suggest you try with the Messages app, MemoPad application and the browser.

  Notepad is an application of RIM, that can be uninstalled. If nothing works, you can probably go to your support of carrier and ask them to correct it.

• BlackBerry Smartphones eception exception error when entering the "Messages".

  I have a client who uses a Blackberry World Edition (8830) and when it tries to go in Messages (by clicking on the Messages icon) it gets this error message all the time: uncaught Exception: java.lang.null.pointer

  I tried 2 types of resets, alt + Cap + del and tried to remove the battery when the BB is running and the same thing, I did a hard reset, that is wiping the BB and customer has left me a message this morning that he always gets the same error message.

  My BES Console (synchronize us with Domino servers on a Lotus Notes platform), I see that he has the

  version of the 3.0.0.81 platform

  The BlackBerry version: 4.2.2.196

  His blackberry had a Bell Mobility service.

  At present, the only other thing I can think of is to download the operating system and reload it on the BB using Desktop Manager.

  Can someone help me with this please.  I appreciate all the help.

  Robert Goupil

  BES administrator

  * Update - my client turned on his blackberry with the BES this morning and sent a message that, after activation, the problem seems to be resolved.  Now, is there something different that can be done in case this happens again, we have more than 800 users of blackberry and most of them have the 8830 model.

  Hello

  Your troubleshooting actions have been directly on the money, I see.

  HRT is the host Routing Tables. It's entries sent by the carrier.

  When you highlight the entry above and you click on register now, he recorded with the wireless network. Update the details of the device on the relay of the rim and down icons specific carrier or applicants

  I think that the problem existed in an application corrupted on the smartphone users, by recording the phone, the application

  has been refreshed. It's the first time I've seen this particular exception message solved without device

  reload. (Just for reference I read messages 133150).

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• BlackBerry Smartphones Re: App error 104 please heeelp!

  I also 'Error 104' when open - records any folder in the phone-> 'media', 'instant massage', 'applications' and 'gmaes...

  It cannot perform a clean installation of the BlackBerry® Device software!

  I have 6.1.0.35 of 7 June 2011...

  In the Article ID: KB11320: ISC:

  "......

  3. a dialog box appears and indicates that there are no available BlackBerry Device Software Update. Click view other versions in the lower left corner.

  ..........."
  Hadou nothing in the lower left corner. On the window with "no BlackBerry Device Software update available" is that is that 'close' button above.

  Now what?

  Solved!

  -Connect your handset with BB Desktop Software.

  -Software reboot your device (a restart may be done by pressing Alt + caps + Del)

  During the priming BB DS will find new software/firmware for the phone... It takes up to 30 minutes.

  No more App error 104

• BlackBerry Smartphones Roxio Manager (error message 1721)

  Model "BOLD"

  I have a few problems when installing the Desktop Manager v4.6 on Windows XP/SP3. I get the error message 1721 (pkg install incorrect) during installation even if the software finished installing. Later when I try to run Media Manager it crashes and almost crashes my computer. I downloaded a new version of the RIM website, UN-installed and made sure that the files have been removed and restarted the computer, but the same error.

  Does anyone have feedback on how to solve this problem.

  Thank you.

  Hi and welcome to the forums!

  I suggest you reinstall the Office Manager and Roxio

  I would suggest that you use the desktop clean uninstall the program.

  and the Roxio own uninstall program to remove everything in the registry

  and system folders. You can then create own versions of both:

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

  For the Office:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...

  For Roxio: (XP system)

  http://KB.Roxio.com/content/KB/creator/000086CR

  (Vista)

  http://KB.Roxio.com/content//KB/creator/000127CR

• BlackBerry Smartphones OS update error

  I have updated the Smartphone OS Blackberry Bold 9790 version 7.1 with Blackberry Desktop Software and the site, but warned that: "There was an error in updating your software!"
  You experienced any remedy please help me, thanks!

  Update you the software or the error popped up in the middle of the update? My advice is rather download software on your PC first before update. Make a direct update by internet is delicate especially if you don't have a reliable, continuous connection to the internet. If there is a delay or the connection is cut off, you will not be able to complete the update.