8600 premium: prem Usless 8600

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• HP Officejet Pro 8600 Premium: OfficeJet Pro 8600 Premium - cannot use Gigabit Wireless N

  My OfficeJet Pro 8600 Premium only connect to my router using Wireless G even though my router is capable of Wireless-N. I connect 2.4 GHz, and all my other devices connect to my router using Wireless N without problem. This printer's specifications indicate that it is able to use N Wireless 2.4 GHz. How can I get the printer to connect to my router using Wireless N? Thank you!

  Reset the printer to the default network. Reset your router failing factory. Reconfigure your router back to your configuration. Now try to connect using WA2 - AES encryption to your SSID.

• HP Officejet Pro 8600 Premium: Printer leaves black lines during copy and scan from ADF

  I know this question has been asked several times, but whenever I try to copy or scan from the automatic document feeder, it leaves black lines on the copy (with the document on the works of glass like a charm).  I've read through the forums and have tried the advice to unplug the machine and so on, but none of these suggestions work.  Any help would be appreciated.

  Hey @Huskers1,

  Welcome to the HP's Support Forum!

  I see that you have some problems with a line when copying from the document on your Officejet 8600 Premium feeder e-all-in-one printer. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. Get a little water and a lint cloth.
  2. Open the left upper part of the printer, where the document since the charger goes into the printer. It should open up as you opened a book.
  3. With your damp cloth wipe the rubber stamp, the rollers in the cover and the casters on the bottom of this section.
  4. Again open the left side of the printer, as you opened a book.
  5. With your damp cloth, wipe the rollers, you will find inside this section.
  6. Close the upper sections of the printer and open the flat section.
  7. With your damp cloth wipe the rollers and the white bar you see on top of the printer
  8. Clean the glass on the left side of the printer.

  Once all the pieces you cleaned dry, please let me know the results. If you remove the line, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• 6 "x 9" envelopes with officejet pro 8600 premium

  I try to print 6 "x 9" envelopes of greeting cards on my new officejet pro 8600 premium and get error message paper size mismatch. " With my old photosmart printer I was able to create a custom size envelop for this problem. But this option is not available on my new and better printer. Any ideas?

  Hi garyaw2,

  Try adding your old printer driver for JO 8600 and try to print, please follow the steps below to add a printer.

  Start > devices and printer > add a printer (available on top) > select Add a local printer (NO other options) > select Create New Port > port TCP\IP Standard select > next > enter IP address of JO 8600 (can be found by selecting the option Wireless on the front panel of the printer) > following > Select manufacturer such as HP or Hewlett-Packard and under printer select your old c309 printer and complete the wizard.

  Try to print again with prinetr selected c309.

• HP Officejet Pro 8600 Premium: HP Officejet Pro 8600 Premium e-All-in-One - N911n

  My HP Officejet Pro 8600 Premium has worked great for years, but now the problem is that then adaptation pages in black ink in the table, the copies are exposed and too slightly inked to read.

  Printing is perfect in black and color of the computer.

  The probem has to do with the top of the table side only.

  Can anyone help with a solution?

  Thank you

  4TT

  Thanks to Mitch to HP technical support;

  Solution was to turn off the device, then reconnect.

  Yesterdays failure tempary must have played with the internal settings.

  Works great once again,

  Thank you

  4TT

• HP officejet pro 8600 Premium: HP officejet pro 8600 optimal N911n-no interface to computer with win10 installed

  Hello I have a HP officejet pro 8600 premium tto e-all-in-one-N911n printer connected to a Lenovo desktop computer. I recently updated my computer from Win8.1 to Win10. I have tried to find drivers and updated the printer software for my printer. Currently, my printer will not run any computer to printer functions because I can't establish any interface between these two products. If anyone knows when there will be an update of the printer software match Win10, please inform Mr. thank you.

  Uninstall the printer and download the complete functionality for your operating system software

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8600-e-all-in-one-printer-series---N9/4322916/model/4323651#Z7_3054ICK0KGTE30AQO5O3KA30R1

• HP Officejet Pro 8600 Premium print cover stock (67 lb) question

  HP Officejet Pro 8600 Premium

  "out of paper"

  The printer's paper. Check the paper tray and add more paper if necessary to continue printing.

  I try to print from Tray 1 cover. How to make adjustments so that it can print or is there a store bypass on this printer that I can't find.

  The sales representative told me when I bought this product I was able to print stock coverage.

  Help!

  You shouldn't have any problems with the documents in your list. You did to be sure you choose the correct paper type before printing? The product can capture not paper if the type in the tray and paper format does not match the size settings and type in the print driver. Heres how to check the paper type is defined:

  1. Return to the document that you were trying to print when the problem occurred.

• OfficeJet Pro 8600 Premium: HP OfficeJet Pro 8600 Premium does not print Windows with Word 2016 10 envelopes

  After that I have upgraded to Windows 10 and Word 2016, envelope and label printing feature would no longer work on all-in-one printer, HP OfficeJet Pro 8600 Premium.  Please provide any possible solution.

  Hi @dshirley22,

  Thanks for the response back.

  I would at this point uninstall all previously installed printer software. If you need assistance, here is a document that can help - uninstalling the software of the printer (Windows).

  Once the software is uninstalled, use the HP printer installation wizard to help install the software. This tool will search and find the version of the drivers and the printer software up-to-date.

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• Error messages HP 8600 Officejet Premium network folder Setup using Mac OS x 10.6.8 - HELP!

  I'll implement the Officejet HP8600 premium and I'll have hard set Setup of network for the folder. I'm following the steps, but to continue to get the message, it is an invalid part when you enter the IP address MacBook Pro. If I remove the IP address and then enter the name, I get a connection failure message. Is someone can you please help me understand this?

  I'm upgrading from HP8500 predecessor to the successor. Unfortunately I had problems with the network folder using the 8500 after I've had it for 2 years and HP suggested to upgrade to the newer model.

  HP Officejet Pro 8600 Plus e - AiO Printer N911g model CM750A

  Operating system: MAC OS x 10.6.8

  Hello

  If please try following the steps below and let me know if this is useful:

  1. Create a new folder on the desktop.
  2. Right click (or CTRL + left click on the Mac keyboard) the folder and select information.
  3. Under sharing & permissions, verify that your user name is listed with writing & privilleges.
  4. Click the Apple icon, and then click System Preferences.
  5. Click sharing,
  6. Check and select the file sharing service.
  7. Under shared folders, click the plus sign and select the folder.
  8. Under users, select your user name as read & write. If your username is not listed, click the plus sign and Add.
  9. Click the Options button.
  10. Check the option to share files and folders using SMB (Windows) .
  11. Check your username as on.
  12. Open Safari and click on the bookmark icon.
  13. In the left pane, click Hello and double-click the name of the printer.
  14. Under the configuration section, click Fax to Email/Network (for Fax) folder or configuration of a network (for scanning) folder. confirm an alert.
  15. Follow the steps by providing the user name and passowrd for your Mac OS user.
  16. Fill the Nwtwork path as \\IP Address\Sharename (the name of the folder).
      Note: For you can find the IP address of the Mac by clicking the Airport icon and then open network preferences.
      The IP address is listed under Ethernet (wired) or Airport (wireless), depanding on your Mac connection.
  17. After completing the wizard by your needs click on Save and test.

  Please let me know of any changes,

  Shlomi

• hp officejet pro 8600 premium

  Hp officejet pro 8600 premium allows to print without the lower plate? I want to buy the premium because of the extra ink & OCR software, but the additional target makes the printer higher than I can use.

  Welcome to the forums @conradnonnon

  I understand that you are curious to see if the premium 8600 Officejet prints without the lower plate. Well, you're lucky because the 8600 Officejet Plus is the same that the premium, the exception has no additional substantive IBC.

  Here are the specs for you to see: JO 8600 more - product information

  I hope that clears up your concern!

  Have a great Monday

• Serscan.sys missing on Windows Vista Home Premium 64-bit when you try to install Office Jet Pro 8600

  Is there a place to find serscan.sys on a laptop Toshiba Satellite A305, running Windows Vista Home Premium 64 bit?  My Installer to connect wireless to a new HP Officejet Pro 8600 wireless all-in-one printer-scanner-copier-fax machine tells me to find this program, but I can't find it on my hard drive.  I received no installation CD of Windows Vista with this computer when I bought it new.  Any help in finiding or serscan.sys getting and get the printer installed and running is greatly appreciated.

  Hi Excompost,

  Follow the steps outlined in the document below. Let me know what you find?

  Installer Serscan.sys file not found when installing network

• HP Officejet Pro 8600 Premium: Tray Lock worked until the upgrade of Windows 10

  Since a year now, I have 1 locked drawer for our book of receipt only, easier than all the other printing set to automatically select the default tray to tray 2 (Tray 1 is locked and all)! But I tried the upgrade of Windows 10, that was an epic fail and my cpomputer was sent to the doctor for the day. When I came back I had to basically start over with a new computer. I have everything back to be better than before, but THIS problem! Receipts in Tray 1 and my payment software its configured for Tray 1 specifically for receipts. All other default things that select and always tray 2. I can't anything out of tray 1. HOWEVER, my boss's computer is on a network with it and when it prints a receipt from his computer he properly dispences Tray 1. Yet.

  Help! PLEASE, I BEG YOU!

  Lacey!

  Hi @L2thaJ,

  Welcome to the Forums of HP Support!

  I understand that you are unable to print correctly on tray 1 on your HP Officejet Pro 8600 Premium e-all-in-one printer. I will definitely do my best to help you.

  Is the other computer Windows 10 institutions, who works for printing on tray 1?

  It looks like Windows 10 and the software you are using does not work with the printer driver, what might happen.

  You are able to print to Tray 1, when printing from MS Word or Notepad?

  Please ensure that you use the latest printer driver for your printer.

  Download and run The printer Installation Wizard. The HP printer installation wizard detects automatically the best print available for your HP printer driver. It is only available for Windows 7, 8 and 10.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• OfficeJet Pro 8600 Premium: OfficeJet Pro 8600 Premium - questions of print head

  Turning my printer this morning the display shows an error message "ink system failure".  I followed the instructions to reset 3 times with no luck.  I still get the same message.  I spent 2 hours on the HP parts store, trying to find a replacement printhead with no luck.  Where can I find the correct print head, ref replace, etc. so I can get this printer working again?

  Welcome to the HP Forums @tntipsy,

  I came across your post on the message 'Ink system failure' you see on your premium 8600 Officejet and troubleshooting, you have tried and are currently looking for a new printhead. My personal suggestion would be for you to contact HP directly to discuss a printhead or even a replacement unit. I would honestly suggested a replacement unit on a replacement of the print head, just in case where the same problem occurs with another print head. Details of HP are below for you!

  If you have trouble, let me know and I'll do my best to help.

  Click on the "Accept as Solution" If the issue reached a resolution! Hit thumbs up below like my post or show thanks to me to lend a hand!

  Have a nice day

  HP technical support are available by clicking on the following link:
  
  http://h22207.www2.HP.com/us-en/?openCLC=true
  
  (1) once the page opens, please select the country in which you are located. Then enter your model of HP on the right number.
  
  (2) then choose "Contact the Support" tab at the top and scroll to the bottom of the page "HP Support - contact" to fill out the form with your details.
  
  (3) Once finished, click the "Show Options" at the bottom right.
  
  (4) Finally, scroll to the bottom of the page and select "Get a phone number." A file number and telephone number will now fill for you.

• Do not feed paper for incoming faxes, officejet pro 8600 premium

  I have a HP Officejet Pro 8600 Premium.  Recently I started having a problem with my incoming faxes.  An incoming fax comes through, and when it will feed the paper to print, it shows on the screen that it is paper.  He goes through the process of trying to feed paper through and makes the sounds, it does usually when I am out of paper in the feeder, but I'm not.  It prints and copies fine.  Just having this problem with the incoming fax is not able to print.  Help!

  Too bad!  I found the problem.  This is a printer 2 bins and sort my incoming faxes were trying to feed from the 2nd drawer (which was empty).  I have no idea how the setting has been changed, or how to restore it, but I'm not worried about it, now that I know what it is.  I was able to print any faxes that never came through (all 24 of them, Ouch!)

  Thank you!

• OfficeJet Pro 8600 Premium: When copying from the plateau the copier will print only 1/8 of page, then stop.

  Copier is towards the top sometimes & don't print that page of bucket 1/8, Athens he spits as if this one ends. Have unplugged the power cord & reconnected. Ran scans printhead & alignment. Off all night. All the ink levels are good. Still has not corrected it.

  Print an entire page of the screen of the computer without problem. Printing problem just go flat.

  Hi @Wendy-needshelp,.

  Thanks for joining the Forums of HP Support for a solution to your problem copying.

  I understand that you use a HP Officejet Pro 8600 Premium e-all-in-one with a computer and Windows 7 when you copy from sometimes flat it will only copy and print 1/8 of the page. I would like to help.

  You mentioned having unplugged and replugged the power cord. This is something that could be done. If you can, I reset the power and try to connect the printer directly to a wall outlet, if you currently use a protector or electrical surge extention. Sometimes the surge protectors can limit the amout of the power supplied to the printer.

  

  There was an update firmware released in April, which can help your printer. You can download the update of the firmware and run it from your computer to install it on the printer. You can go to the HP Officejet Pro 8600 N911g_n Firmware download page by clicking here.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!