OfficeJet Pro 8600 Premium: OfficeJet Pro 8600 Premium - questions of print head

Turning my printer this morning the display shows an error message "ink system failure".  I followed the instructions to reset 3 times with no luck.  I still get the same message.  I spent 2 hours on the HP parts store, trying to find a replacement printhead with no luck.  Where can I find the correct print head, ref replace, etc. so I can get this printer working again?

Welcome to the HP Forums @tntipsy,

I came across your post on the message 'Ink system failure' you see on your premium 8600 Officejet and troubleshooting, you have tried and are currently looking for a new printhead. My personal suggestion would be for you to contact HP directly to discuss a printhead or even a replacement unit. I would honestly suggested a replacement unit on a replacement of the print head, just in case where the same problem occurs with another print head. Details of HP are below for you!

If you have trouble, let me know and I'll do my best to help.

Click on the "Accept as Solution" If the issue reached a resolution! Hit thumbs up below like my post or show thanks to me to lend a hand!

Have a nice day

HP technical support are available by clicking on the following link:

http://h22207.www2.HP.com/us-en/?openCLC=true

(1) once the page opens, please select the country in which you are located. Then enter your model of HP on the right number.

(2) then choose "Contact the Support" tab at the top and scroll to the bottom of the page "HP Support - contact" to fill out the form with your details.

(3) Once finished, click the "Show Options" at the bottom right.

(4) Finally, scroll to the bottom of the page and select "Get a phone number." A file number and telephone number will now fill for you.

Tags: HP Printers

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