8600 printer doesn't wake up

HP 8600 printer wake if I unplug the printer out of sleep.  It is plugged into the wall outlet. I am running XP

How is it connected?

Is that what the 8600 to update firmware?

Tags: HP Printers

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    Nice day

    The problem of 'deep sleep' seems to have been resolved. The technician took me to a hidden menu that is accessed by a touch area not visible to the left of the homescreen on the printer. From there, he had me wipe the firmware, and then reinstall the latest version. Then I had to reset the printer on my network, etc (as if it were a first installation). This has given some difficulties as somehow my computer and then connected to and the unknown network without net access. A rstore for the previous day which set and now everything is OK.

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    1. what operating system is installed?

    2. what security software is installed?

    You can go through the printer manual to know how to set up the printer and make it work.

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    Hi @monitons,

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    I understand the frustration you are experiencing.  It seems that there is a problem with the print head or ink cartridges.

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    If you have completed all the above steps and your product still has a problem, service the product.

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    First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
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    What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
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    A reminder to make sure that the 8600 firmware is up-to-date.

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    Hello

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    Like the computer connected to the router is able to print using the printer. It could be that the drivers installed on the laptop are corrupt.

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