OfficeJet Pro 8600: Printer offline and HP Support for Windows 10 don't come upward

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• OFFICEJET PRO 8600: PRINTING BLACK AND WHITE ONLY

  Printer does not print in black and white only, even if this option has been selected by "Printer properties" or "Printer Preferences".

  Please read this post then provide some details.  There the error messages on the computer screen or the printer?

  The Officejet Pro 8600 series has separate heads for printing and ink supplies.  To protect the print head of damage the printer requires all inks to be present to print in black only.  If one or more of the inks are exhausted, they must be replaced to allow printing.

• HP officejet pro 8600 - Printer Wizard does not start on windows 7

  HP office pro 8600 and assistant to printer on windows 7 32 bit.

  Hello, I need your help because when I try to open the wizard in the printer on my pc, nothing happens.

  I reinstalled several times the software but nothing. The same software on a laptop all work very well.

  The two laptops are windows 7 32 bit.

  Thanks for the support

  Saverio

  You are welcome.

  Try to install the following fix, you hsould not see whatever happens... :

  http://support.HP.com/us-en/document/c03640384

  Alow one or two minutes and try to run the software again.

  Please let me know ig that can help.

  Shlomi

• OfficeJet pro 8600 printer-how to make this program work and installation?

  I have problems printing. I wonder how to ste it to the top and do work.

  Moved from feedback

  Original title; printer Officejet pro 8600

  Hi David,

  1. what operating system is installed?

  2. what security software is installed?

  You can go through the printer manual to know how to set up the printer and make it work.

  You can also refer to these items and check if that helps.

  http://h30434.www3.HP.com/T5/printer-all-in-one-install-setup-e-g-Windows-8/How-do-I-install-printer-software-on-HP-OfficeJet-Pro-8600/TD-p/1123283

  http://h30434.www3.HP.com/T5/forums/SearchPage/tab/message?filter=labels%2Clocation&location=Forum-Board%3AInstall&q=OfficeJet+Pro+8600+printer

  Let us know if you need assistance with any windows problem. We will be happy to help you.

• HP Officejet Pro 8600: Printer does not print in color

  I just got the color cartridges refilled at Costco. Now, my printer does not print in color.  I printed out a diagnosis and cartridges are showing that they are full.  The actual color of magenta is a deep rose, so I know that some of the magenta is crossing. Cyan (blue) and yellow printed black on diagnostic tests.  I know that Costco filled cartridges with the appropriate color because I can see the color on/in the cartridge.  Suggestions on what to try? I bought the printer on January 27, 2013.

  Hi @monitons,

  Welcome to the Forums of HP Support!

  I see that your HP Officejet Pro 8600 printer will print correctly since fill you the ink cartridges. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution" if I helped successfully will solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand the frustration you are experiencing.  It seems that there is a problem with the print head or ink cartridges.

  To determine the cause, I would like to use this document:

  • Fixing poor print quality

  If the problem persists, I suggest you try a new complete set of ink cartridges.

  How many times have you filled out the ink in these cartridges?

  TIP: Reloaded cartridges can stop functioning over time, if the nozzle one chip or ink is damaged.

  Note: HP recommends you to use genuine HP cartridges. HP does not guarantee the quality or reliability of cartridges HP cartridges refilled HP.

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• Control Panel more HP Officejet Pro 8600 not lit and will not work

  Control Panel more HP Officejet Pro 8600 not lit and will not work. It worked except the last 4 days. I can use certain features of the computer as a scan but can not manually use Control Panel. Nothing DOES not illuminate. The power button is on but only weakly.

  Hi kwhofms,

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.

  http://www.HP.com/cgi-bin/hpsupport/index.pl

• OfficeJet pro 8600 print a single vertical black line when using the charger

  OfficeJet pro 8600 print a single vertical black line when using the charger

  Hi @realestatejeann,

  I see that you have found one black vertical line when using the ADF. With a few steps, we should be able to solve this problem.

  Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  Here is a document for the cleaning of the glass Strip and the underside of the scanner cover.

  Vertical stripes, lines or streaks on Copies, faxes or scans.

  If you need help, let me know.

  Good day!
  Thank you.

• HP OfficeJet Pro 8600 Plus: how and where can I find the year of the printer? HP OfficeJet Pro 8600 more

  How can I get the printer HP OfficeJet Pro 8600 year more?

  I looked in the staus report printer and the different labels I can find on the printer itself. I don't know that I just lack.

  I bought it new, so I have no reason to suspect that the information has been removed before purchase.

  Thank you

  The printer status report has 47 online date (rounded to the week) the print head has been installed.  Except in rare cases where that the printhead has been replaced, this would be the date of the printer has been installed.

• OfficeJet Pro 8600 - Print margins are off, slow and noisy printing

  I have problems printing my printer HP Officejet Pro 8600. When I am able to print the process is extremely slow and the printer made a lot of noise before and during printing. In addition, the margins are off compared to those on the document itself. The left margin is so great that it is cut a part of the document on the right side. I tried to unplug and restart the device and it is set back to the factory, but the questions remain. I printed a test page and it looks good, but speed, noise and margins continue to be a problem. How can I fix these problems?

  Thank you!

  What you mentioned, it seems that something is happening with the material. Here are two links to try to fix it, please choose the one that corresponds to the computer you have

  Slow printing in Windows: hardware issues

  Slow printing in Mac OS X 10.4 and later versions: printer problems

• OfficeJet pro 8600: printer works fine, but the software is not

  Printer works fine.

  However, the HP support the program "HP OfficeJet Pro 8600" will not start. I can see it in the HP folder under all programs, but clicking on the program name has no effect. The program name poins to "C:\Program HP HP Officejet Pro 8600\Bin\HP Officejet Pro 8600.exe" - UDCDevicePage Start

  In addition, in devices and printers in Control Panel, the printer connected displays. By double clicking on the icon takes me to...

  

  Opening HP All - in - One Printer Remote takes me to the window right... but the printer shows offline, and the various functions (scan, fax, etc.) are not available. (As noted, the printer is currently online, and I can print correctly.

  Connection to the wireless printer.

  All these functions work fine if I call them from the physical control on the front of the printer Panel.

  I don't know if these are two separate issues, or the two aspects of the same problem.

  Any thoughts?

  Thank you.

  Hello

  Try to install the following hotfix, then try to open the HP Officejet Pro 8600 software:

  http://support.HP.com/us-en/document/c03640384

  You can see any difference?

• HP Pavilion: validation of the officejet pro 8600 printer failure

  I am connected to my Officejet Pro 8600, can be seen in the list of printers, I can send documents to the queue print - but when I try to complete printing, he seeks the printer and I get the message "printer Validation failed."  Help, please!  It works perfectly fine on other laptops in the House.

  Hi @CAAJ,

  Thank you for joining the Forums of HP Support!

  I see that you have installed the printer, but it still won't print. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Please download and run the print and Scan of the doctor, it will be probably diagnose and fix the problem you are experiencing.
  What were the results when you ran the printing and scanning doctor (she print or scan, error messages)?

  If the problem persists, try the steps in this guide:

  • Print jobs stuck in the print queue (Windows)

  I hope this information is useful. Please reply to this message with the results. Good luck!

• HP Officejet Pro 8600: False messages on HP Support Assistant for Officejet 8600

  On the HP Support Assistant, I get the message:

  Printers HP Officejet Pro 8600 - 'Transport Jam' message and

  ' Printers HP Officejet Pro 8600 - a ' Out of paper ' or "Pick motor stalled" displays

  but the two messages are false - I have no "carriage jam" or "paper" problems.

  The messages showed only upward after the installation of Win 10 and not before with Win 8.1 installed.

  Hey @cbrodersen,

  Welcome to the HP forums! I hope you enjoy your stay here.

  I understand you see false error messages in the help Wizard on your PC of Windows 10. I can help you with that.

  To address this question of what we will do is to uninstall your printer software currently installed. Once that was removed, you can download and install the most recent drivers by clicking on this link.

  This should prevent the support Assistant to provide you with more false error messages. If you need anything else please let me know.

  Thank you for choosing HP and have a great day!

  If this solves your problem then please help others to find this post by clicking on accept as Solution on my post.

  If you appreciate my help so please let others know by clicking on the icon below my post thumbs up.

• How are added to the HP Officejet Pro 8600 printing solution Center

  The center of printing solutions shows my Photosmart C5580.  No idea how to add an OfficeJet Pro 8600?

  Shlomi Hi and thanks for a quick response.

  I had hoped to add 8600 Solution Center as an HP upgrade / download link in the menu Wizard printer you mention using the icon, re - set the default printer for the "8600 Fax.

  He also changed the list of this menu screen to be only four: HP printer Asst (but does nothing when a click), Set Prefs, see what printing and the printer to customize.

  Previous menu, as you no doubt refers, had several printer features that included all submenu links functions, I used (including to scan a doc, preferences, etc.).  Frustrating...

  After uninstalling and reinstalling, tweaking, etc, I always have this quick menu by clicking on the icon of tune.  I have tried different methods of scanning as the right click on the printer in Control Panel devices, but the scanning from which lead to a horrible list of basic functions, a confusing list of formats, etc.

  Finally, I did a scan in the screen menu of the printer who made a point "scan" in the Start Menu, I right click it to pin that on the Start Menu, then created a new shortcut on the desktop with the path to him... and now the icon / printer works to get the menu scanning.  Phew!

  About the loss of the Solution Center is regrettable.  Very handy tool to do the various tasks and the refinements of a scanned document that do not exist in the limited functions / buttons on the 8600 scan menu results.

  At the same time and while I'm... To the laserjet subject large workhorse of HP LJet 1320, several other positions and all forums have problems loss of functionality after passage from XP to Win7.  I finally got all but one device works (PCL6/5th, printing on both sides, etc.), but the pilot is only 600 dpi quality close to the project, instead of the prior 1200 dpi (especially good for forms, thin fonts, etc..).  Which is just a discharge on the technology and support for the products that brought me as a customer to use HP in the first place.

  Thanks again for your reply and your suggestions.  Ready to try anything to solve the so-called reliable downloads / upgrades.

  Best regards...

• Clubhouse 23 HP: HP Officejet Pro 8600 is offline to a computer, but not the other

  In our office network, we have problems with printing. We have several computers set up in the network and all print on the same printer, our HP Officejet Pro 8600. However, you can print from all except one. It reports an error in offline mode. Usually, rebooting the computer and the printer solved that problem, now, is not the case. I uninstalled the printer, reinstalled and it worked temporarily. I also disconnected from the network to the printer and the computer and reconnected them both. I have also shut down the computer, the printer and the router and restarting their router, printer, and then computer. I still have the same problem with just a computer. Any help would be greatly appreciated.

  I solved the problem on my own. I had to remove all the devices on the network printer and reinstall on all devices.

• OfficeJet Pro 8600 n911g stops and you need to restart the spooler on Win Xp

  Hello

  I have an OfficeJet Pro 8600 N911g printer.  It is networked and I put the static IP address on the printer.

  I have a user with about once a day to restart the Windows print spooler service so that tasks start printing.  I loaded, uninstalled and reloaded the Windows XP drivers.

  Any thoughts on how to solve this problem?

  Hello

  Have you used the latest version of the software on the HP site?

  If not, uninstall the printer from programs > HP > printer folder and then install the latest version below:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-108858-3&cc=us&DLC=en&LC=en&OS=228&product=4323648&sw_lang=

  I suspect also any security program which may block the network connection (assuming that by the description of problem on a single user), temporary disable any software firewall running and check if that can cause printing to stay in spool it print.

  Try to run the HP print and Scan doctor, click on network > firewall help and make sure any firewall running is disabled, then follow Fiox print and check what is happening:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-109037-2&cc=us&DLC=en&LC=en&OS=228&product=4323648&sw_lang=

  If still the same I guess rather the envoirnment of the OS, you can try running Microsoft Fixit to diagnose service print spooler for questions and automatically check if this can help:

  http://support.Microsoft.com/mats/printing_problems/

  Shlomi