8E5E03FB error code display; undefined problem.

I am a computer Tech that just repaired/recovered this system VISTA Ultimate using the MFG recovery disk.  The system repaired very well, but it will now refresh.  * THE INITIAL CAUSE of the problem was when the customer off its system while the SP-2 update was trying to complete the installation during the re - start the phase of phase 3, where he has finally won out.

Running Win Update shows 2 available, # update for Windows Vista (KB968389) & definition update for Windows Defender - KB915597 (definition 1.67.698.0).  Other optional updates are available.  All attempts to download & install these results in the error code 8E5E03FB.

Simply re - try to download & install the VISTA SP2 will remedy the problem? If so, can you give me the direct link?

I can send you the update log if it will help (attached here option would be nice!)

Thanks in advance for your expertise!

Hello Spacelab2,

Thank you for using the Microsoft answers Forums.

Run the fix to reset the Windows Update components on your computer. And try to install the updates.
http://support.Microsoft.com/default.aspx/KB/971058

If the problem persists, you can try the steps below and run Windows Update on your computer. It could help us solve the problem.

1 restart the computer in safe mode (to restart in mode safe keep pressing F8 on reboot).

2. click on the start menu and in the search box start type CMD.

3. in the list right click on CMD, and then click Run as administrator.

4. at the command prompt, type net stop cryptsvc.

5 rename C:\windows\System32\Catroot2 Catroot2.old.

6 open the C:\windows folder, and then rename the folder C:\Windows\SoftwareDistribution as SoftwareDistribution.old.

7. at the command prompt, type net start cryptsvc, and press enter

8 restart the computer in normal mode

9. run updates and check if you are able to get the updates without any error.

That should solve the problem

Thank you.

Tags: Windows

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