948 jam disabled, Message always there

I did everything but throw it on the floor (jerks, canned air, etc.) and there is nothing stuck.  I disabled the initial jam, but now I can't get the message to go.

Help!

Thank you

Rick,

I opened the front of the printer as I was going to replace a cartridge and watched how the paper passes through.  There are four sections to rollers on them.  (Blue, then black two, then another set blue) Right in the heart of the two Center ones is a little black thing (stick? switch?).  I pressed it with the tip of a pen (that small) and it broke down and the red light went.  I print again.

I tried your suggestion (shacking, vacuum cleaner) nothing works.  I also tried cardstock. Nothing.  Why I pressed the little black stick thing, at this point what choice have I?

Thank you.  You are everywhere in these tips, help people.  What a blessing you are!

Tags: Dell Peripherals

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