a call from a guy that he was from microsoft and the computer has a virus

Similar Questions

• Strange phone call from Microtech saying my computer has a virus

  This morning I received a strange phone call. The caller ID said TRIKON but speaking men said they were by Microtech. I could barely understand what they said, and they had Middle Eastern accents. They asked that a program on a computer with windows 7 was about to crash, once again I barely understood what they were still talking. They spoke as they were apparently trying to save my computer by a virus. They asked me to go in my command prompt and type Assoc. at this point the call seemed really shady and suspicious. I have no idea how they had our information, they wouldn't tell us who they worked for, and the call quality was extremely poor. We hung their call, and then moments later recalled, we told them everything was fine and that we would be talking to a real representative of microsoft. They did not return after that. It was all very suspicious, I ran several scans on my computer, but I did not notice any problems. I'm very confused, and I don't know if I'd be worried. I would much appreciate it if someone could help me on this situation. I have also some question. TRIKON is in collaboration with microsoft? Is there a computer in circulation problem? I want much help from one who has experienced this problem, as well as support from Microsoft.

  -I would like to thank very you much for your time.

  This morning I received a strange phone call. The caller ID said TRIKON but speaking men said they were by Microtech. I could barely understand what they said, and they had Middle Eastern accents. They asked that a program on a computer with windows 7 was about to crash, once again I barely understood what they were still talking. They spoke as they were apparently trying to save my computer by a virus. They asked me to go in my command prompt and type Assoc. at this point the call seemed really shady and suspicious. I have no idea how they had our information, they wouldn't tell us who they worked for, and the call quality was extremely poor. We hung their call, and then moments later recalled, we told them everything was fine and that we would be talking to a real representative of microsoft. They did not return after that. It was all very suspicious, I ran several scans on my computer, but I did not notice any problems. I'm very confused, and I don't know if I'd be worried. I would much appreciate it if someone could help me on this situation. I have also some question. TRIKON is in collaboration with microsoft? Is there a computer in circulation problem? I want much help from one who has experienced this problem, as well as support from Microsoft.

  -I would like to thank very you much for your time.

  This is a complete scam and one that has become very common these days. . Don't think anything such a caller said, do nothing that he tells you to do and hang up on him immediately.

  At let them into your computer? If you did you are at serious risk for what they could have done it (installed spyware? Identity theft? Steal the passwords?), and I highly recommend that you do the two following:

  1 reinstall Windows properly

  2. change all your passwords, especially those of the financial institutions and online stores.

• I keep getting phone calls from people with heavy accents who say they call from microsoft and the need to check my computer because of all the error messages I'm supposed to be getting.is it real

  I continue to receive calls telephone of people with heavy accents who say they call Microsoft because of all tha error messages I'm supposed to be getting - which I don't get. I just got the phone with one and convinced him to remember on Friday at noon, Central time. He asked me to give him the remote control of my computer so that it can "fix." I can't believe its "real and he can't give me details about what the problems are." I wasn't about to let him have access to the computer I'm on right now because of his "unusual operating system and all the time and effort it took to get this set-up and at full load." I'll be at my weekend House when it calls Friday where I have a more conventional computer. Is this real or a hoax?

  SCAM.
  You have made the right choice. Do NOT give the scammer remote access, or your computer is "screwed".

  The next time the scammer call, hang UP.

  Take a look at these phony support calls:
  http://answers.Microsoft.com/en-us/search/search?searchterm=phony+support+phone+calls&CurrentScope.ForumName=&CurrentScope.filter=&askingquestion=false

• I got a call from a woman who told me she was from microsoft and my computer shows signs of malware

  I got a call from a woman who told me she was from microsoft and my computer shows signs of malware, then let him check my computer remotely, he appeared on my screen that I had 39000 flaws and they would now clear them for free, then, she told me that I need an internet security shield to stop what is happening again at a cost of £189.00 a one-time payment. I told him I didn't have the money and after some time, she put a guy on the line to convince me that I should buy this article, I told him I wasn't happy to transfer money to a stranger and I thought it was a scam and hung up. I noticed that they had installed a program called Advanced SystemCare3, which I've uninstalled it. Now, I'm worried that they can hack into my computer and find the personal information.

  Is this possible?

  It is a scam. See:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  If they have access to your PC, they can install any number of malicious programs, as well as you have uninstalled. My recommendation is to do a clean reinstall of Windows - it's the only way to be sure that your system is clean.

  All the data on your computer (passwords, credit card numbers, numbers of account documents, etc.) may have been compromised (they may not know now). According to the companies concerned (for example your bank) what happened.

  Use another PC to change passwords.

  Consider telling your local police.

  Microsoft will never call you unless you request them.

• I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  Hi Debra,

  It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.

  Microsoft knows this is happening, but with these companies popping up like dandelions, or closing and changing names when discovered and operating mainly from abroad, it would take an army of lawyers to sue each other. They do the best they can, but they are just too many and more added every day. People need to pay attention to these things. They occur not only by telephone, but also by e-mail, instant messaging, mail and all the ways imaginable. Forget not that Microsoft doesn't this and hang up or remove the emails or messages or mail from someone claiming that they do because they know the information on your computer or that you want to get information from you to confirm your account so that it will not be closed and asking you your name of user and password and all sorts of other personal information. Microsoft DO NOT!

  See below for additional information on this topic and what to do and how Microsoft works:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.

  Good luck and best wishes!

• I was called by a man saying he was with Microsoft, and that someone tried to hack my computer.

  * Original title: mess up BIG TIME

  I was called by a man saying he was with Microsoft, and that someone tried to hack my computer.  They consulted my system through a program called somewhere or some how some way when I told them that I had already paid for anti virus and hacking they hung up but still had control of my computer.  They continued to open the files, even if I tried to stop my mouse does not work only them would be.  Please let me know how do I know if they have access to everything and I have to do next... .change all accounts, passwords or is it at the end?  I'm not a computer person and appreciate any help I can get.  Thank you, Sue

  Yes, you have been scammed.

  Quietman, see: I was hacked... What should I do?
  http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/?p=3071944

  Download the free versions of these tools. First check the updates and then run a full scan with each.

  Malwarebytes Anti-Malware
  http://www.Malwarebytes.org/products/malwarebytes_free

  When offered, uncheck the box: activate the free trial version of Malwarebytes Anti-Malware bonus.

  AdwCleaner
  http://adwcleaner.en.LO4D.com/

  SuperAntiSpyware
  http://www.SUPERAntiSpyware.com/

  Junkware Removal Tool (free)
  http://www.bleepingcomputer.com/download/junkware-removal-tool/

  This is a scam that last for years. Microsoft never does unsolicited phone calls.

  Is calling, Microsoft, a scam?
  http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

  Report a scam to technical support
  http://support.Microsoft.com/reportascam

  It's a real call from Microsoft?
  http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

  Avoid scams to phone for tech support
  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Do not fall for phony phone technical support
  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  Aggressive, persistent Windows tech support fraudsters continue to track consumers
  http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

  What is a certified Microsoft [or] partner?
  http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html

• I got a call from people claiming that there was a problem with the computer.

  Original title: scammed by PCWizards?

  A few days ago I received a call from PC assistants saying they were Windows operating system support. They tell me that they have noticed that I had many requests from spam junk that was slowing down my computer. Unfortunately, as I had a big problem with my computer in time, I bit. I was very nervous about it at the time, but since I had so many problems with my computer and that you didn't know what to do, I fell prey to their plot. They talked to me in a 6 month contract for a fee of $99.00. After they have finished the maintenance on my computer, it worked very well, too gullible me thought: maybe they are legitimate.

  At the end of the interview I googled their business and came across an article that has been exposed as the crooks and claims that Wizards PC installs a spyware sophisticated by giving them access to the victim's computer remotely.

  To reassure myself, I decided to call using my Norton Security System. Their technician checked my computer and found a few things that their technology did not that he should have done; such that no detected restore points, the registry was not cleaned (35 detected registry errors) and it did not remove some software malware browers (toolbars).

  On his recommendation, I recalled PC assistants. The first tech I talked didn't seem to know what he was doing, so I hung up with him and sent their support line and ask them to address these problems or I would withdraw the payment from my credit card. Almost immediately after sending the e-mail, another technician called me. Unknowingly, I had all ready filed a dispute with my credit card company. I intend to cancel the service, but I am still concerned by some spyware detected on my computer. What is the best way for me to handle this? How can I get authenic proof that I was definitely scammed and I should report it to the Internet Crime Center? Using my computer for a few basic daily functions, must not be so stressful!  Any constructive guidance would be greatly appreciated!

  (Scammed in PA)

  After they have finished the maintenance on my computer, it worked very well, too gullible me thought: maybe they are legitimate.

  At the end of the interview I googled their business and came across an article that has been exposed as the crooks and claims that Wizards PC installs a spyware sophisticated by giving them access to the victim's computer remotely.

  Hello

  It's a scam.

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You gave them remote access and if you do Internet banking, contact your bank, explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

• Microsoft technical support

• Windows Support Group Technical Department

• Microsoft Research and Development Team (team of Microsoft R & D)

See you soon.

• Someone stole my phone and when I came back, their iCloud account was on him and the password has been changed. What can I do?

  My phone was stolen recently while I was at Walmart. Sprint located the phone 4 hours later (after saying earlier that they could not do it at all) and sent a message to inform him that had the phone that he had been located. The phone was found at Walmart soon after. When I got the phone back, I noticed that the phone has been restored to the factory settings and the password has been changed. I restored the phone myself using iTunes, but now I'm stuck on the activation screen because they put their iCloud account in my phone (I never put one up myself, not knowing that this would cause this kind of problems) and I do not know the password. I've lost all the photos of my son (he was two weeks previously and I had not copied to my computer yet) and voice messages, I have saved my father who died last year. And now I have a rental phone that costs me $60 / month, that I can't use. Sprint said there is nothing they can do. I called Apple and received no help from their part is there something I can do?

  It requires the Apple ID and password of the thief. If you don't have it and can't get it, then the device is useless to you.

  Find my iPhone Activation Lock

  Check in the future first before you buy second hand: How to check for Activation lock before buying a second hand iPhone.

  You can take it to any Apple Store with the proof of it being stolen and that your are the original owner. They may be able to help. If not, then you will need get a new one or pay for a replacement by a similar remanufactured unit.

• Phone call from Microsoft on the collapse of my Windows Firewall?

  I just got an unsolicited phone call that was supposed to be from Microsoft on my firewall Windows being collapsed. I did what he asked and hung up. According to my computer my firewall Windows works fine. What's the story with that?

  Thank you

  TomS

  Hello

  It's a SCAM.

  Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  Report phone scams

  • Help Microsoft to stop cybercriminals in reporting of theinformation about your scam phone.

  • In the United States, use the form of complaint to FTC Assistant.

  • In Canada, the Canadian Centre for fight against fraud can support.

  • In the United Kingdom, you can report the fraud as well as the unsolicited calls.

  See you soon.

• I get phone calls from "microsoft" and phone number to see if it is legitimate. The India what it seems.

  Bogwe I think, he wouldn't give me any info just kept asking if I was the owner of the account. I had problems with my computer, he said. Not really. No phone number that I could call back to see who it was, really, Miss 1 number on my caller ID. I think that scam and also sounded like he was English Eastern decent, broken. BEWARE! Microsoft you must put a warning message it will last eternally.

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• Phone call from Microsoft about the hotmail account is showing a suspicious activity

  Hello

  I just received a phone call on my cell phone, to a call center in India and that the appellant asked if I recently authorized a person outside the country to use my hotmail account?  They see any suspicious activity and suggest that change my password right away.  Is this true for they really would call me for this?  Can they see this information?  Should I change my password? the # they called from is 678909876

  Please advise,

  Dominique

  Hello

  It is a SCAM. This is FALSE. Microsoft never, ever call you with these questions. As long as you don't give them any information, or give them access to your computer, you should be fine.

  You will find this page useful in this regard.

  Thank you

  Party of Lighthouse

• I got a phone call from a guy who said he was with Microsoft and that someone had linked in my computer. Is it a scam?

  I got a phone call from one of the related foreign accent that he was with Microsoft Security and that my computer has been used or something to that effect.

  I could hardly understand him.  Is this another scam floating around?   What should I do to report this?

  Thank you

  Short answer: Yes. It is a scam. Not much interest to report, as MS are well aware of this problem, but there is little they can do about it since then (I guess) most of the calls are created outside the United States

• Strange call from the India, claiming that they had been notified that there was an error in my computer?

  Just got a call from the India, claiming that they had been notified that there was an error in my computer? Is this normal? About an hour earlier, I have defraged my computer?

  Hello

  It's a SCAM

  they want or money on your part for programs without value or make an identity theft on you to get even more money and get your internet banking passwords and credit card information, you get allows you to download the software to 'fix' or 'test' for your computer

  read this:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  Microsoft has none of the unsolicited telephone calls to help you fix your computer

  In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

  Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

  Treat all unsolicited sceptically telephone calls. Don't provide personal information.

  If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

  If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

• I got a phone call from microsoft that malicious software is installed on my computer

  I live in Toronto, Canada. Someone called me and told me that she calls me from Microsoft and said some malware is installed in my computer and she told me to turn on your computer and do the instruction, she tells me.  I do not trust it because it's weird to have a call from microsoft on Saturday evening at 7:00. I said what happened if I didn't, she told me that she disconnects my server computer and tell my provider to block my IP address! I asked his emp ID, name and Department she calls, it just pass the phone to his supervisor, and when I insist on my view that I'm not you trust, he told me that you don't have any technical information. and it was very very rude... Finally I hung upward and the lady called me again and gave me this info: name: Abam Sorgr, empID: 21536 Windows operation system Dept., at Montreal, Canada, she gave me her employee ID:21536, the phone, her name was 65391989 which don't belonge to the Canada. I told him I check from microsoft and you can call me tomorrow. and now I have no idea?

  These phone calls are usually of a person representing Windows rather than Microsoft, but in any case, the call was nothing else than a phishing attempt! Do not give any information.

  Reported people on these calls for a person who represents Windows (note: not Microsoft).

  It is a scam! Not to follow their instructions or advice and not to provide ANY information to them.

  Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls (e.g. RCMP). Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.

  Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site! Please do not take into account these calls and hang up immediately.

  On another note, if you have problems with your computer, please do not hesitate to post a description of the situation and the error messages you received in those forums. We would be happy to help you. (information staff unnecessary or requested !)

• I received a call from a person claiming that they work for microsoft and advised that I have be hacked. Microsoft would simply call? I did not help.

  a man called saying he was with microsoft and was told I was hacked and hit with a large amount of spam, he wanted me to sit down and go through my computor to check my problem. that it was all part of having microsoft and they would fix it. Microsoft makes such calls to its customers, and how this person found me and my phone #.

  Fake phone calls to technical support

  Such unsolicited telephone calls are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft does ever not requested for telephone calls of support or security.

  (such persons may use names other than Microsoft as well)

  They will have found your number in a phone book like everybody else.