I got a call from a woman who told me she was from microsoft and my computer shows signs of malware

Similar Questions

• I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?

  Hi Debra,

  It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.

  Microsoft knows this is happening, but with these companies popping up like dandelions, or closing and changing names when discovered and operating mainly from abroad, it would take an army of lawyers to sue each other. They do the best they can, but they are just too many and more added every day. People need to pay attention to these things. They occur not only by telephone, but also by e-mail, instant messaging, mail and all the ways imaginable. Forget not that Microsoft doesn't this and hang up or remove the emails or messages or mail from someone claiming that they do because they know the information on your computer or that you want to get information from you to confirm your account so that it will not be closed and asking you your name of user and password and all sorts of other personal information. Microsoft DO NOT!

  See below for additional information on this topic and what to do and how Microsoft works:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.

  Good luck and best wishes!

• a call from a guy that he was from microsoft and the computer has a virus

  My friend got a call from a guy that he was from microsoft and that they had tried to him (by pop-up texts) she had a virus message. He was called to help set and wanted remote access, but would not give him any id to verify that it was legitimate, including any phone number or email address. He rang back the next day for a new attempt. He him verbally ordered a little in his computer saying that it had received these warnings pop up, but it will not allow access just in case. We believe that it is a scam. are us correct? and she inadvertently gave them access to certain form eventhough she has not allowed their remote access. He also could not give all the names of what virus he had which sounds too suspicious if they could detect the threat etc...

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• I get phone calls from "microsoft" and phone number to see if it is legitimate. The India what it seems.

  Bogwe I think, he wouldn't give me any info just kept asking if I was the owner of the account. I had problems with my computer, he said. Not really. No phone number that I could call back to see who it was, really, Miss 1 number on my caller ID. I think that scam and also sounded like he was English Eastern decent, broken. BEWARE! Microsoft you must put a warning message it will last eternally.

  Fake phone calls to technical support

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• I keep getting phone calls from people with heavy accents who say they call from microsoft and the need to check my computer because of all the error messages I'm supposed to be getting.is it real

  I continue to receive calls telephone of people with heavy accents who say they call Microsoft because of all tha error messages I'm supposed to be getting - which I don't get. I just got the phone with one and convinced him to remember on Friday at noon, Central time. He asked me to give him the remote control of my computer so that it can "fix." I can't believe its "real and he can't give me details about what the problems are." I wasn't about to let him have access to the computer I'm on right now because of his "unusual operating system and all the time and effort it took to get this set-up and at full load." I'll be at my weekend House when it calls Friday where I have a more conventional computer. Is this real or a hoax?

  SCAM.
  You have made the right choice. Do NOT give the scammer remote access, or your computer is "screwed".

  The next time the scammer call, hang UP.

  Take a look at these phony support calls:
  http://answers.Microsoft.com/en-us/search/search?searchterm=phony+support+phone+calls&CurrentScope.ForumName=&CurrentScope.filter=&askingquestion=false

• Has anyone got a call from "microsoft" to inform them of a possible door on their computer?

  Or is it just the latest scam from India?

  Fake phone calls to technical support

  It is a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft does ever not requested for telephone calls of support or security.

  (such persons may use names other than Microsoft as well)

• Call from Microsoft Security, is it a scam?

  I got a call from "Microsoft Security", informing that my computer has been hacked and tried to get me a "pin" entry that they would provide. When I wondered where they were on they notify that they were "security for Microsoft" I didn't responded and asked a phone number back to them. The number is 253-220-7222, but I was not called again.

  I suspect that it was a scam. Do you have any advice?

  Hello

  Yes, it's a SCAM!

  Avoid scams to phone for tech support
  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
  (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
  (BJA).
  http://www.ic3.gov/complaint/default.aspx

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Microsoft never call their users? I just got a call from someone who said they were from Microsoft and he wanted me to run something.

  I just got a call from someone who said they were from Microsoft. It was obviously of the India. In any case, he said that there are problems with my computer and it asked me to do something, I would not.  He hung up. He told me to click the button of windows on my keyboard. Then he told me type something in and running. But I refused. I said, how end I call Microsoft and give them your name... HE HUNG UP.

  Hello DianeMcGettigan,

  It is simply one of the many scams that are doing the tour.

  Unless you have a prepaid support contract with Microsoft, then Microsoft will never contact you by phone, mail or e-mail about problems with your PC. You did while refusing to allow him access to your PC. All they want to do is to have access to your PC, so they can steal personal data (banking etc.) on your part.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk |  vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• I just got a call from someone who said that they call microsoft Windows

  I just got a call from someone who said that they call microsoft Windows that they have received the error messages from my computer stating that my computer is slow because of problems of malware & spyware. I explained I mcaffe Security Center and she said this would not be effective against the problems that I made my excuses and hung up, it's a real phone call or I'm just ignore it?

  my laptop has been running a little slow on the internet, but I assumed it was because of the age of the computer?
  any help thank you gratefully received chris

  Fake phone calls to technical support

  You did the right thing.

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• I just got a call from the same thing with the eventvwr in the race, I wrote down everything, is it a scam?

  I just got a call from the same thing with the eventvwr in the race, I just wrote it down at the bottom, if it is a scam What are they actually accomplishing?  This gives them access to our computers?  They do not seem to be asking for money or that comes up when they try to "fix"?

  You are not alone! See...

  I received a phone call from someone who claims to have a Virus (August 10, 2009 &ff; 40 pages)
  http://answers.Microsoft.com/thread/4489f388-d6de-416d-9158-0079764bb001

• call of hoax? -A received a call from Microsoft who said I had a serious internal problem with my laptop

  I got a phone call from someone who said yesterday that they were from Microsoft and I had a serious internal problem with my laptop. Would Microsoft ring blue like that or is this a scam call? Thank you

  Microsoft do never not solicited for calls.

  It is a common scam. Do not give them information, do not give them access to your PC and do not go to all the websites that they suggest. One moment. See:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

• I just got a call from somewhere in India that I have problems with my computer.

  Original title: hoax call?

  I just got a call from somewhere in India that I have problems with my computer. They know this, because I have generated error reports. When I asked how I could be sure who they were they led me to a screen with a ref to no error report. and he cites correctly for me. When I was asked to sign up for control of my computer for them to correct these errors, I refused and hung up. What happens with all those errors that we report to microsoft when our computers generate the error reports and how these appellants knew my error report reference.

  Fake phone calls to technical support

  Such unsolicited telephone calls are almost always a common scam. Do not let them give any info, donot give access to your PC, not give them all the money and donot go to all the websites that they suggest. One moment.

  Error reports contain no personally identifiable information. These people are hoping that your system recently sent to Microsoft to make their call seems more legitimate.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft does ever not requested for telephone calls of support or security.

  (such persons may use names other than Microsoft as well)

• My browser is blocked for security reasons. Code error-QFR5000RT11C. My incoming connections in open State distance. Then I got the call from the United States 1 (866)986-3669, I picked up the phone, but they put the phone down. No matter what? Help, plea

  My browser is blocked for security reasons. Code error-QFR5000RT11C. My incoming connections in open State distance. Then I got the call from the United States 1 (866)986-3669, I picked up the phone, but they put the phone down. No matter what? Help, please.

  It's probably a SCAM.  Do not call these numbers.  Force Quit Safari and reopen it by holding down the SHIFT key.

  Ciao.

• I just got a call from the service center of the sentence above, Microsoft asked them to call

  original title: Onlinepcmasters

  Hello

  I just got a call from the service center of the sentence above, Microsoft asked them to call.  They said that I got the virus bluebird on my computer and it would break in 2 days!  I guess it's a total scam

  See this post sticky at the top of the forum:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/i-received-a-phone-callemail-from-someone-saying/98a199f4-82cd-4433-b333-045451b89e2d

• I got a phone call from microsoft that malicious software is installed on my computer

  I live in Toronto, Canada. Someone called me and told me that she calls me from Microsoft and said some malware is installed in my computer and she told me to turn on your computer and do the instruction, she tells me.  I do not trust it because it's weird to have a call from microsoft on Saturday evening at 7:00. I said what happened if I didn't, she told me that she disconnects my server computer and tell my provider to block my IP address! I asked his emp ID, name and Department she calls, it just pass the phone to his supervisor, and when I insist on my view that I'm not you trust, he told me that you don't have any technical information. and it was very very rude... Finally I hung upward and the lady called me again and gave me this info: name: Abam Sorgr, empID: 21536 Windows operation system Dept., at Montreal, Canada, she gave me her employee ID:21536, the phone, her name was 65391989 which don't belonge to the Canada. I told him I check from microsoft and you can call me tomorrow. and now I have no idea?

  These phone calls are usually of a person representing Windows rather than Microsoft, but in any case, the call was nothing else than a phishing attempt! Do not give any information.

  Reported people on these calls for a person who represents Windows (note: not Microsoft).

  It is a scam! Not to follow their instructions or advice and not to provide ANY information to them.

  Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls (e.g. RCMP). Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.

  Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site! Please do not take into account these calls and hang up immediately.

  On another note, if you have problems with your computer, please do not hesitate to post a description of the situation and the error messages you received in those forums. We would be happy to help you. (information staff unnecessary or requested !)