I was called by a man saying he was with Microsoft, and that someone tried to hack my computer.
* Original title: mess up BIG TIME
I was called by a man saying he was with Microsoft, and that someone tried to hack my computer. They consulted my system through a program called somewhere or some how some way when I told them that I had already paid for anti virus and hacking they hung up but still had control of my computer. They continued to open the files, even if I tried to stop my mouse does not work only them would be. Please let me know how do I know if they have access to everything and I have to do next... .change all accounts, passwords or is it at the end? I'm not a computer person and appreciate any help I can get. Thank you, Sue
Yes, you have been scammed.
Quietman, see: I was hacked... What should I do?
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/?p=3071944
Download the free versions of these tools. First check the updates and then run a full scan with each.
Malwarebytes Anti-Malware
http://www.Malwarebytes.org/products/malwarebytes_free
When offered, uncheck the box: activate the free trial version of Malwarebytes Anti-Malware bonus.
AdwCleaner
http://adwcleaner.en.LO4D.com/
SuperAntiSpyware
http://www.SUPERAntiSpyware.com/
Junkware Removal Tool (free)
http://www.bleepingcomputer.com/download/junkware-removal-tool/
This is a scam that last for years. Microsoft never does unsolicited phone calls.
Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19
Report a scam to technical support
http://support.Microsoft.com/reportascam
It's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft
Avoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Do not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx
Aggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers
What is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html
Tags: Windows
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About once or twice a month, I get a phone call from someone claiming to be with microsoft. This person said that there is evidence that someone is trying to take over my computer. Then he asked me to give him permission to embark on my computer to remove these attempts. My question is... is it the way that microsoft works and is a legitimate call? And should I allow this person access to my computer?
CliftonOn Saturday, March 16, 2013 01:15:03 + 0000, cliftondavis wrote:
About once or twice a month, I get a phone call from someone claiming to be with microsoft. This person said that there is evidence that someone is trying to take over my computer. Then he asked me to give him permission to embark on my computer to remove these attempts. My question is... is - it the way that microsoft works
N °
and is this a legitimate call?
No!
And should I allow this person access to my computer?
N° !!
It's a scam and with all the names and phone numbers, one who has
become very frequent lately. See
http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.htmlIn addition to their money get on your part to do anything of any value,
If you leave them in your computer, which knows what losses they did are
where confidential information they stole.So if you have done so, I highly recommend that you do both of the following
immediately:1 do a clean reinstall of Windows.
2. change all of your passwords, especially banks or other
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One scam or not?
I get phone calls from someone saying that he comes from windows and he tries to help me with my IP address. He claims that I have not responded to the notice on my computer. When I asked for a phone number to remind him to he gave me 516-628-7488 and I called and it sounds right. Have I been scammed and someone is trying to hack into my computer?I get phone calls from someone saying that he comes from windows and he tries to help me with my IP address. He claims that I have not responded to the notice on my computer. When I asked for a phone number to remind him to he gave me 516-628-7488 and I called and it sounds right. Have I been scammed and someone is trying to hack into my computer?
It's a scam.
I'm glad you don't fall for it. All other calls suggest that tell you the caller you brought calls to the police who should dissuade continue to harass you.
See the following links for more information:
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
-
Received a phone call stating that they were Microsoft and that my system has a problem.
scaming
I had someone ring me and said they were by microsoft and my computer has been hack by someone after the words were uttered between us that I told them I wanted nothing to do with them they delitedall programs of my accountleaving a white screen
Hello
It's a scam.
You gave them remote access and if you do Internet banking, contact your bank, explain, and change passwords.
If you use your online credit card, cancel and get a new one issued to you.
And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.
Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
And Microsoft does not contact you unless YOU have made prior arrangements with them to do.
There is an article in the link I'm you provide at the end of this one
Read this Information from Microsoft:
"Avoid scams to phone for tech support.
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
Helpdesk Windows
Windows repair center
Microsoft technical support
Microsoft technical support
Windows Support Group Technical Department
Microsoft Research and Development Team (team of Microsoft R & D)
See you soon.
-
- This man said that it comes from windows and I have a virus and you have to pay to remove! I know it's a lie and paid no attention, but I expect some vulnerable people might do! How can I report to microsoft? Has anyone actually paid these merchant scam?
Thank you for getting back on this type of scam.
Yes, some vulnerable people indeed caught up.Microsoft has none of the unsolicited telephone calls to help you fix your computer
In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.
Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. It is better to avoid being scammed rather than try to repair the damage afterwards.
Treat all unsolicited sceptically telephone calls. Don't provide personal information.
If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.
If you think you might be a victim of fraud, you can report it.
For more information, see: what to do if you think you have been scammed...
-
I keep getting phone calls from people who say they are from Microsoft
I keep getting calls calls from people saying that they are Microsoft saying I have complaints against me I send emails and threats scams is a call oh yes they leave no phone number
This is a scam that last for years. Microsoft never does unsolicited phone calls.
Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19Report the scam
http://support.Microsoft.com/reportascamScams by e-mail or web: how to protect yourself
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspxIt's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-MicrosoftAvoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspxDo not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspxAggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers
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