A CD or DVD drive is not found or is not connected
A CD or DVD drive is not found or is not connected
Try the fix here
http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us
Good luck!!
Tags: Windows
Similar Questions
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Re: CD/DVD drive is not recognized correctly on my Equium P200
I recently bought a laptop P200D and now, I found that the CD/DVD drive is not recognized.
In Device Manager the drive icon has a yellow on exclamation and in the wealthy area it says "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) »
I tried uninstalling the drive and then to restart the laptop but it is has not been successful. I recently downloaded and installed the Service Pack 1 for Vista and I have read that there have been problems with device drivers and wonder if there is such a body?
Are there updated drivers available for this device?
Thanks for any help you can give.
Lester Mortimore
Hello
Check this thread http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=113742 please
I hope this will help you.
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CD/DVD drive does not work after 8 Win instalation
Since a month since I've updated my windows in windows 8, everything works fine but the DVD - RW.
When I put the blank cd and try to open it, it gives me error when opening by saying:
"windows could not complete the format".Who's a software or a hardware problem?
waiting for help!
This means that your CD/DVD drive no longer works and is not recognized by the system?
If Yes, then I would recommend checking this Toshiba document that I found on the portal of the knowledge base site:
+ Why my CD/DVD drive does not work after upgrade to Windows 8? +
http://APS2.toshiba-tro.de/KB0/FAQ2B03F10002R01.htmYou must uninstall the programs from Toshiba:
TOSHIBA Recovery Media Creator
TOSHIBA Disc Creator -
Satellite C660 - 11K DVD drive does not
I was just become acquainted with my new laptop Satellite C660 - 11K that I bought for Christmas and came to try playing a DVD for the first time tonight.
The first one I tried was a business produced in format DVD RW DVD. When I inserted in the DVD player, I got a "Windows Media Player has encountered a problem during playback of the file" error message. Following the troubleshooting guide to check my sound, video settings and game controllers do not solve the problem.
I then tried a purchased movie DVD (DVD-video format) and received the same error message.
Finally, I have inserted an audio CD purchased and tried to play it through Windows Media Player and iTunes, but could not play all titles. The Gracenote software did, however, identify the CD and track names.
By Device Manager, I found that my DVD drive is a TSSTcorp CDDVDW TS-L633C and that it is enabled, the value of region 2 DVD and it has drivers up to date.
Am I missing something stupid that prevents me to get my DVD player to work, or do I have a defective DVD player?
Any help or ideas greatly appreciated.
Thank you.
Hi mate
Perhaps you need a firmware update for the CD/DVD drive.
I found this Toshiba document:+ ODD Firmware Update to fix problems with audio sound distortion on playback of the CD in Windows 7 +.
http://APS2.toshiba-tro.de/KB0/TSB0502VV0000R01.htmPlease check and if necessary, update the firmware!
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On Satellite A100 DVD drive is not accessible - i/o device error
I have a Satellite A100 - 01 G, but the CD/DVD drive is not accessible when I try to open the files on a disc. When I try to run a disc I ge "the request cannot be performed an i/o device error.
When I click on the drive icon it says that the application is not found.Help, please.
Thank youHello
Have you tried to update the CD/DVD drive?
You could go to the Device Manager and could remove the reader of CD/DVD from the list of devices.
Then, you must restart the laptop.
After restarting again the Windows operating system will recognize the new device as the CD/DVD drive and will initialize and reinstall the driver.Then try using the new CD/DVD drive
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CD/DVD drive is not detected, the disc is missing or disconnected
Well I have not tried to play anything or anything either burning on my laptop in a while and all of a sudden is not working more I followed suggestions on the microsoft site, but when I went into Device Manager to check on my drive anywhere it lists same CD-ROM/dvd-rom I'm so confused, I don't know what I tried to use microsoft not fixed and it's just as stuck as I am all he tells me it is than its disconnected or missing and cannot be found.
Oh and while I'm asking questions my sound stopped working a few months back the small volume in the lower right corner icon has an 'x' next to him now and he says: no audio output device is installed, I tried following the suggestions online for this with no luck either. I hope that its not anything internal since I just had the motherboard replaced by a few months before this happened
Thank you very much I hope you can help!
Hello
Well it still might be hardware or wiring.
Restart to make sure that nothing is inteferring with the process.
Step 1: Please make all underneath the same if you've done it before as it's often the total of the process which
solves the problem.Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
This will refresh the default driver stack. Even if the reader does not appear to continue below.
Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitThe CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
Playback of CD and DVD). Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.Did you follow the Troubleshooting Guide for the reader who still does not work? There are some registry entries
that the troubleshooter does not, and those who "could" be the cause.Check with your system manufacturer Maker and device for possible firmware updates and the good
Your player registry entries.Here are the keys in my opinion, are those in question - for the reader of CD/DVD subkeys of course that he will be
other subkeys in these keys. Be sure to ask specific keys involved as well as the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even registry settings correct for your CD/DVD drive
a person with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/I hope this helps.
Rob - bicycle - Mark Twain said it is good. -
(cd ide) not installed in my bios boot
I can't reinstall clean my version of vista because my cd/dvd drive is not installed in my bios boot priority please can you help solve this problem
You added a new drive?
All the drivers are up to date?
Check the cables for loose connections.
Is it possible for you to do the following to reload the original Windows installation files?
Start > all programs
Select Samsung
Samsung Recovery Solution
Select "full restoration".
-or-
Restart Windows and the Samsung logo starts pressing F4 to access the recovery screen
This is a known problem in Samsung - see document - links products are not good
It is Support Center of Samsung - Re: HDD no detect does not issue
Click Troubleshoot utility (PS there is a pop up window)
http://www.Samsung.com/global/business/HDD/
Samsung also recommend OnTrack Disk Diagnostic. You can make a bootable floppy to advise data with this:
http://buyonline.Ontrack.com/ecom/fr...file=DC500.exe
And here is the other programs from Samsung. The creator of the Manager of disc is really of Ontrack and hosted by Samsung. It should work with any brand of hard drive.
http://www.Samsung.com/Products/Hard...file/Sutil.exe
http://www.Samsung.com/Products/Hard...Ile/SHDIAG.exe
http://www.Samsung.com/Products/Hard...il_creator.exe
http://www.Samsung.com/products/hard...DM_Creator.zip(Disk Manager link was not on the Samsung website with the exception of one who asked for the story of your life, but in trying different possibilities with links leading to other files, I finally found one that allowed a download without having to give everything and personal information.)
___Taken from the following thread - Elvandil response
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Media in the CD/DVD drive is not readable
Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device responding drive is empty or the media format is not supported
WINDOWS VISTA HOME PREMIUM SERVICE PACK 2
RANGE OF COMPAQ PRESARIO CQ61 NOTEBOOK PC
- My laptop can read the DVD, but it will not read I try to play any CD. It will be still asking to insert the disc when I.
- See below the report of Mr. Microsoft Fix
I appreciate your help with this. Thank you
Problems found
Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device
Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device
The drive is empty or the media format is not supported
Not fixed
Insert the decipherable by media
Failed
Verified issues
Class filter drivers are corrupt
Class filter drivers are corrupt
One or more specific class filter drivers are missing/corrupted
Checked
Filter of device drivers are corrupt (Optiarc DVD RW AD - 7561 ATA Device)
Filter of device drivers are corrupt (Optiarc DVD RW AD - 7561 ATA Device)
One or more device-specific filter drivers are missing/corrupted
Checked
Device is not working properly (Optiarc DVD RW AD - 7561 ATA Device)
Device is not working properly (Optiarc DVD RW AD - 7561 ATA Device)
This device is faced with a problem that it prevents to function properly
Checked
Drive is disabled (Optiarc DVD RW AD - 7561 ATA Device)
Drive is disabled (Optiarc DVD RW AD - 7561 ATA Device)
The CD/DVD drive have been disabled in Device Manager
Checked
Drive is not assigned a drive letter
Drive is not assigned a drive letter
The CD/DVD drive is not accessible via a drive letter assigned
Checked
Problems found
Details of detection
6
Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device
Not fixed
The drive is empty or the media format is not supported
Insert the decipherable by media
Failed
Insert a CD or a DVD disc play in the selected CD/DVD drive
Verified issues
Details of detection
6
Class filter drivers are corrupt
Checked
One or more specific class filter drivers are missing/corrupted
Fix class filter drivers
Not work
Remove references to class filter missing/corrupt driver
6
Filter of device drivers are corrupt (Optiarc DVD RW AD - 7561 ATA Device)
Checked
One or more device-specific filter drivers are missing/corrupted
Uninstall the device
Not work
Uninstall the device problem
6
Device is not working properly (Optiarc DVD RW AD - 7561 ATA Device)
Checked
This device is faced with a problem that it prevents to function properly
Rescan devices
Not work
Look for changes in available devices
Uninstall the device
Not work
Assign drive letters to all the readers who have no drive letter
6
Drive is disabled (Optiarc DVD RW AD - 7561 ATA Device)
Checked
The CD/DVD drive have been disabled in Device Manager
Turn on the device
Not work
The device must be activated before it can be used
6
Drive is not assigned a drive letter
Checked
The CD/DVD drive is not accessible via a drive letter assigned
Drive letter
Not work
Assign drive letters to all the readers who have no drive letter
Hello
Well you have studied the issues pretty well. Could be material.
You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
correctly.A CD/DVD cleaner might help.
CD have a tolerance + - and your must read on the edge outside these tolerances of discs.
They may be delivered, but it is generally more economical to replace the disk.Several good info here:
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014============================================
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
CD/dvd drive is not listed in Device Manager
my laptop is a hp pavillion entertainment pc dv6605us, running windows vista. the cd/dvd drive is not read / write any CD and it is not listed in Device Manager. I tried to fix this problem by using the microsoft fixit tool, but I'm still having the same problem. I checked the system registry and found no upperfilters and lowerfilters.
Please, how can I solve this problem?Hello
Step 1: Please do all the same underneath if you did some before as it is often the total process
which solves the problem.Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
This will refresh the default driver stack. Even if the reader does not appear to continue below.
Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitThe CD drive or the DVD drive does not work as expected on a computer that you upgraded to
Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista
After starting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry settings for your
CD/DVD drive someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/I hope this helps.
Rob - bicycle - Mark Twain said it is good. -
Re: CD/DVD drive does not seem to start the DVD in Satellite P750
My CD/DVD drive does not seem to start DVD, it runs and runs and the only way I can run a DVD (i.e. film) is using Windows Media Center, while the software to install must be enabled in Windows Explorer.
Anyone?
Help, please.
Thank you!Have you tried to change AutoPlay settings?
Open Control Panel and Auto game options. Enable the option Use AutoPlay for all media and devices. Also change other options, especially for DVD movies, software and games. -
Satellite Pro P100-465 CD/DVD drive does not.
My Satellite Pro is new and I was very happy with it until I started one day find my CD/DVD drive not recognized.
Initially that the drawer does not open yet, it does now but only after a few presses the eject button. When I put a disk in it spins and the drawer light flashes briefly, but then nothing?
The CD/DVD drive is not displayed in Device Manager is?Can anyone help please?
Hello
I'm not an expert so take what I say with a large pinch of salt and check again! I have a similar problem with my A100 except the works of CD tray very well but the machine will not play some DVD and won't play any CD several people have suggested that download ITunes affects your registry files and shortly after that the machine does not recognize the CD/DVD driver.
The error message that said something like: "i/o device error".
Have you tried to download a new driver? I have that have not yet done and came here to seek to verify this info myself.
Anyone else heard about Itunes affecting your laptop in anyway?
-
Satellite 2430: CD/DVD drive does not work - i/o error
Hello all Toshiba people.i have recently bought a Toshiba Satellite 2430 for a very good price. One thing the carpet * a DVD - ram Uj - 810 drive does not work when I put in any type of cd or dvd, I get this error
F:\ is not accessible.
The request could not be performed because of an i/o error.I talked to my local computer Wizz and does everything that he suggested to the letter and still the same problem. He suggested updating the bios drivers and the only way to do that is on a disk drive that she cannot take the an or a CD or dvd drive is not working. Can you please help me!
Begging you a lot
Michael BorgerIn my view BIOS update will not change.
I assume that the reader has worked in the past with the same BIOS version
It is a drive hardware problem or some registry keys are corrupt.I think that it s a hardware malfunction may be a matter of lenses.
But try this;
Remove the drive from Device Manager and shut the laptop computer. After restarting again the operating system should recognize the drive again. Then you can check the functionality.Otherwise, you can remove the disk from the laptop, and then start the laptop without the drive. Then stop the laptop, put the drive in the notebook and start over.
The firmware should again loads.But if these procedures help t, I don t see it differently as for replace the drive
-
CD/DVD drive is not recognized on Satellite Pro L10
Hello. can someone help me with the following: -.
My DVD drive is not recognized on my computer and in the material properties, it says that my CDW/DVD driver may be damaged and needs re-setup or "updated".
the (r) drive is shown as TSST Corp TS-L462A - can I get the update
Download Driver from the site? (is it free?)Thanks for any help
Paul
Hi Paul,.
You don't say what model of laptop you have, but generally speaking if you are using Windows XP then you will use the standard Microsoft drivers for your scanner.
However, you can Toshiba drivers and utilities download from Toshiba web site by clicking on the Support section and downloads and selection of files to download. You will need to fill in the details of your laptop so that the list of appropriate driver (unless you have provided these details when you register).
Kind regards
-
Satellite A100: CD/DVD drive does not appear in the Manager of peripherals and BIOS
The CD/DVD drive does not appear in the window manager and I can't incert CD
The BIOS displays "none" instead of "optical device".This means that the CD device is dead?
Hey Micky,
Unfortunately it's probably :-(. You can try to remove the optical drive and then reinsert it into Notepad, and then marketing and see if it is recognized as a new device.
Check also that it is not displayed in Device Manager and if it is remove before trying the above.
Kind regards
-
Satellite Pro A100 - CD/DVD drive is not listed in the Manager of peripherals and BIOS
Can Hi anyone tell me what is wrong with this laptop?
The problem is im using my DVD - ROM drive and it stops working. I went into Device Manager and it wasn't there and it was not in my list of drives. I went and checked the BIOS, it is not listed there either and the BIOS pick up all get them is check the cable or the conection.
Would be grateful if some knows what happened or if my hard drive is gone.
Thank you
Hello
If the CD/DVD drive is not listed in the Device Manager and BIOS, it seems to be defective and must be replaced.
What do you think about this?You can exchange the car yourself. Check for a compatible CD/DVD Player user manual or go to an authorized service provider. Technicians can order a new drive to swap.
Sorry, but if the drive is not listed in the BIOS seems to be defective.
Good bye
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