On Satellite A100 DVD drive is not accessible - i/o device error

I have a Satellite A100 - 01 G, but the CD/DVD drive is not accessible when I try to open the files on a disc. When I try to run a disc I ge "the request cannot be performed an i/o device error.
When I click on the drive icon it says that the application is not found.

Help, please.
Thank you

Hello

Have you tried to update the CD/DVD drive?
You could go to the Device Manager and could remove the reader of CD/DVD from the list of devices.
Then, you must restart the laptop.
After restarting again the Windows operating system will recognize the new device as the CD/DVD drive and will initialize and reinstall the driver.

Then try using the new CD/DVD drive

Tags: Toshiba

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