Media in the CD/DVD drive is not readable

Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device responding drive is empty or the media format is not supported

WINDOWS VISTA HOME PREMIUM SERVICE PACK 2

RANGE OF COMPAQ PRESARIO CQ61 NOTEBOOK PC

  • My laptop can read the DVD, but it will not read I try to play any CD. It will be still asking to insert the disc when I.
  • See below the report of Mr. Microsoft Fix

I appreciate your help with this. Thank you

Problems found

Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device

Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device

The drive is empty or the media format is not supported

Not fixed

Insert the decipherable by media

Failed

Verified issues

Class filter drivers are corrupt

Class filter drivers are corrupt

One or more specific class filter drivers are missing/corrupted

Checked

Filter of device drivers are corrupt (Optiarc DVD RW AD - 7561 ATA Device)

Filter of device drivers are corrupt (Optiarc DVD RW AD - 7561 ATA Device)

One or more device-specific filter drivers are missing/corrupted

Checked

Device is not working properly (Optiarc DVD RW AD - 7561 ATA Device)

Device is not working properly (Optiarc DVD RW AD - 7561 ATA Device)

This device is faced with a problem that it prevents to function properly

Checked

Drive is disabled (Optiarc DVD RW AD - 7561 ATA Device)

Drive is disabled (Optiarc DVD RW AD - 7561 ATA Device)

The CD/DVD drive have been disabled in Device Manager

Checked

Drive is not assigned a drive letter

Drive is not assigned a drive letter

The CD/DVD drive is not accessible via a drive letter assigned

Checked

Problems found

Details of detection

6

Media in the CD/DVD drive is not readable (Optiarc DVD RW AD-) 7561 ATA Device

Not fixed

The drive is empty or the media format is not supported

Insert the decipherable by media

Failed

Insert a CD or a DVD disc play in the selected CD/DVD drive

Verified issues

Details of detection

6

Class filter drivers are corrupt

Checked

One or more specific class filter drivers are missing/corrupted

Fix class filter drivers

Not work

 

Remove references to class filter missing/corrupt driver

6

Filter of device drivers are corrupt (Optiarc DVD RW AD - 7561 ATA Device)

Checked

One or more device-specific filter drivers are missing/corrupted

Uninstall the device

Not work

 

Uninstall the device problem

6

Device is not working properly (Optiarc DVD RW AD - 7561 ATA Device)

Checked

This device is faced with a problem that it prevents to function properly

Rescan devices

Not work

 

Look for changes in available devices

Uninstall the device

Not work

 

Assign drive letters to all the readers who have no drive letter

6

Drive is disabled (Optiarc DVD RW AD - 7561 ATA Device)

Checked

The CD/DVD drive have been disabled in Device Manager

Turn on the device

Not work

 

The device must be activated before it can be used

6

Drive is not assigned a drive letter

Checked

The CD/DVD drive is not accessible via a drive letter assigned

Drive letter

Not work

 

Assign drive letters to all the readers who have no drive letter

Hello

Well you have studied the issues pretty well. Could be material.

You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
correctly.

A CD/DVD cleaner might help.

CD have a tolerance + - and your must read on the edge outside these tolerances of discs.
They may be delivered, but it is generally more economical to replace the disk.

Several good info here:
http://Club.myce.com/

CD/DVD units
http://www.myce.com/storage/

Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

============================================

Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.

Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.

Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.

Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr Fixit

Try this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

Your CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116

The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461

When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052

Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problems

CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/

Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problems

Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.

Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

===============================

Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.

Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.

Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

-----------------------------------------------------------------------

You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.

Forums - a lot of expert real help
http://Club.myce.com/

CD/DVD units
http://www.myce.com/storage/

I hope this helps.

Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

Tags: Windows

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