a door opens by itself

just got a new laptop and the cd rom keeps opening door all the time by itself. I have vista Home premium on my laptop, norton protection virus and a wireless hp printer-scanner-copier loaded on it. The problem just started a few days ago and I can't get the problem fixed.  I turn on the computer and within 30 seconds, the door opens automatically, I close it and again once, in 1 min, the door will open. This happens all the time I'm on the computer. It doesn't seem to affect the computer or the tasks that I'm sure if I need to load a dvd or a cd.   Help!  I don't know how to solve this problem, as I am very new to computers. Bet that doesn't help. Maybe I did something wrong somewhere and don't know it and now can't get that stupid to stay closed door.

Hi Tom,

You can try to reload the driver for the CD drive.  I have provided the instructions here below.  It could also be that the drive is not properly fixed.  Try to chase him and put it back, making sure it connects safely.

Reinstall your CD-ROM driver:

1. click on the Start ORB and select Control Panel.
2. in the Control Panel , click system and Maintenance
3. under Device Manager, click View hardware and devices
If you are prompted, type your administrator password, or click on continue
4. in Device Manager, expand readers CD-ROM/DVD-ROM
5. under CD-ROM/DVD-ROM drives, right-click the drive listed and choose Uninstall
6. click on OK
7. which Yes to restart your computer

After the reboot, Windows Vista will reinstall the driver for your CDROM.  Please let us know if this solves your problem.  Thank you.

Shane
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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