A network installed HP8600, does not connect to a new customer with OS WIN7SP1, WSD Print Driver err

Aloha,

My home network is composed of 3 computers with OS WIN7 SP1 and a HP8600 on a network connected to a router Linksys E3200.  2 of the 3 computers on the network with the 8600 for several months and have had continuous problems with the reception of a print command.  I tried to load the software for the printer on the computer of 3rd for the last 2 days without success.  The software is unable to complete the installation and hang up trying to ID the 8600 networked.  I felt HP and Dr. Scan running in the background and he finds the printer and gives the message "Installation failed", "Windows is unable to find a suitable printer driver.  Is there a fix that my research does not find?

Mahalo-n-aloha... konadon

Aloha Dandla!

What version of the 8600 do you work with (N911a, g, or n)? Once I know that I'll connect with long drivers HP makes available or you can search for them by going on www.hp.com/support.

Before installing these drivers, I would recommend that you uninstall the software and copies of the printer from the Manager devices, programs and features, as well as devices and printers. Be sure to leave the USB cable disconnected thoughout the process and restart your computer later.

Also, where is the printer regarding computers and the router? Are there rooms/walls, mirrors, heavy furniature, etc... that separate them?

Let me know and happy holidays!

Tags: HP Printers

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