A subscription to Illustrator today and have been charged. And yet my creative cloud says that I don't have a license for it?
A subscription to Illustrator today and have been charged. And yet my creative cloud says that I don't have a license for it. When I go to manage my account online, under plans and products it tells me I have no product. Under the order history, I have no history of orders.
That I am I doing wrong and how we install illustrator of the creative cloud?
Joseph,
You will have to ask Adobe, via a cat (simply click the still need help button immediately).
Creative cloud support (all creative cloud customer service problems, chat open from 05:00 to 19: 00 PST on business days)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
or through Adobe phone Support (only CC2014/CC/CC 2015, see different working hours according to the country).
http://helpx.Adobe.com/Adobe-Connect/Adobe-Connect-phone-numbers.html
Tags: Illustrator
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