A user inactive account yet sign a document?
Recently, I've disabled an account of people (I'm an admin) because they no longer have to use the features that come with an active account. But now, when they receive a document that requires their signature, EEG, an error message indicating that they need access to their account in order to see and sign the agreement. Why what happened? Since the person signing a document is not required to have an account.
Hello Frankd17,
By default, a signatory has no need to have an E-Sign account in order to sign the document, and if they did not, it must be active. If you wish, we can remove the disabled your account users and convert them unharmed (and active) so they esign documents. You can me EchoSign Inbox email address. Please do not share on public forums.
Kind regards
-Usman
Tags: Adobe Sign
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Hey Mike,
Could you please try to do the same thing using Adobe Reader DC.
You may need to uninstall XI of drive on your computer, and then install the version of DC from the below mentioned link:
Adobe Acrobat Reader DC install for all versions
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Kind regards
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Hello
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Kind regards
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Natasja
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Hello Nbennett25,
By default, the signatories should not connect first esign document. I would still recommend open ticket with support and provide them with an email address of the signer so that they can check it quickly:
Support | services of Adobe eSign
-Usman
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http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7Important: System Restore will return all system files not as documents, email, music, etc., to a previous state. These files of types are completely affected by the restoration of the system. If it was your intention with this tool to recover a deleted file to non-system, try using a file instead of system restore recovery program.
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Hi Robert,.
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Kind regards
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Hello form signature,.
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You can read the following article and check if it helps.
http://msdn.Microsoft.com/en-us/library/aa393266 (vs.85) .aspx
With regard to:
Samhrutha G S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
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http://www.Vistax64.com/Vista-account-administration/69763-unknown-account.html -
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See you soon.
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