About add a bluetooth device

Similar Questions

• As I became the unspoken IT in my household, I realize how much I don't know. Is it possible to add a Bluetooth device to a 5 year old pc?

  I'm almost deaf, I want to buy a set headphones wireless.  But, it has bluetooth, & I do not have the bluetooth device.  Can someone pls giv e me advice.

  It is an emachines EL1850 pc with Windows 7.  I hope this is enough information "."

  You will need to invest in a third-party Bluetooth Dongle;

  Amazon.com: Bluetooth USB Micro adapter Dongle2.0: computers...

• The "add a bluetooth device Wizard won't allow me not to select"associate without code.

  I followed all the instructions to add a device. It detects the device, and then ask the pairing code. Products say the instructions to select Add without using code, but the wizard does not allow this choice (it is grayed out).

  Hello

  
  1. which device you are trying to add?
  2. do you get an error message when you try to add the device?
  
  Check the links below and see if the problem occurs.
  http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-Bluetooth-enabled-device
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices
  
   
  Hope this information helps.

• Add a bluetooth device in the Z570

  I bought this Z570, and he found himself without a bluetooth connection. There is a desire to add it yourself. Question: where can I buy and where to insert?

  Salvation in the shade,

  a quick fix would be to spend $ 5 and use a delivery free mini USB bluetooth adapter ...

  http://www.eBay.com/ITM/mini-hi-speed-anti-jamming-USB-2-0-Bluetooth-3-0-dongle-adapter-20M-PC-Compu...

  http://www.eBay.com/Sch/i.html?_nkw=USB+Bluetooth+dongle&_sacat=&_odkw=USB+Bluetooth+adapter&_osacat...

  Zehn

• Cannot install Bluetooth devices

  I am runnig windows 7. I have 2 legacy of blutooth who could recognize by windows but not correctly install the drivers: -.

  1 - ECOXGEAR speaker

  2 - genius HS-920 BT cover break-in

  I tried to apply the correction problem to find the driver on the internet but without success.

  Thanks for the thread of me where I could get exact driver or how to fix this broblems

  Best regards

  Hello Afshin,

  Thanks for posting your question on the Microsoft community.

  We need more information about the issue so that we can help you better.

  What is the brand and model of your computer?

  Thank you for details on the question and your efforts to resolve.

  This problem may occur because of the settings or Bluetooth drivers corrupted.

  I would suggest trying the following methods and check if it helps.

  Method 1:
  Run the hardware and devices Troubleshooter and check.
  Reference:
  Open the hardware and devices Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  It checks the common issues of interest and ensures that a new device or hardware connected to your computer has been installed correctly.

  If this does not help, use method 2.

  Method 2:
  Please use the suggestions in this article and check the issue.
  Reference:
  Add a Bluetooth device or other wireless or network device: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-or-other-wireless-or-network-device-frequently-asked-questions

  I hope this information helps.

  Please let us know if you need more help.

  Thank you

• error code 19: bluetooth device does not properly

  Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

  is my problem in the laptop of dell inspiron n5110
  Please help me

  Hello Nidhi,

  
  Which device Bluetooth are you facing problem with?
  This error code means Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. To resolve this problem, you can first try running a Troubleshooting Wizard. If this does not work, you must uninstall and reinstall the hardware device.
  Method 1:

  Hardware devices do not work or are not detected in Windows
  http://support.Microsoft.com/mats/hardware_device_problems/

  Method 2: See also the link below: (not the valid link also for Windows 7)

  The problems with Bluetooth devices
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices

  Note: article also applies to Windows 7.

   
  Method 3: Update drivers:
   

  Automatically get recommended drivers and updates for your hardware

  http://Windows.Microsoft.com/en-us/Windows7/automatically-get-recommended-drivers-and-updates-for-your-hardware

  Method 4: Refer to articles:
  
  Connect to Bluetooth and other wireless or network devices
  http://Windows.Microsoft.com/en-us/Windows7/connect-to-Bluetooth-and-other-wireless-or-network-devices

  Set up a Bluetooth compatible device
  http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-Bluetooth-enabled-device

   
  Add a Bluetooth device to your computer

  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-enabled-device-to-your-computer
   
  Note: Article applies to Windows 7 too
   
  Let us know if you have other questions about Windows in the future. We will be happy to help you.

• What is the best bluetooth device for listening to music via laptop

  Device

  What is the best feature of Bluetooth wireless to connect the laptop, if you want to listen to music on the speakers via the laptop?

  I try to use the Sony Ericsson HBH-DS220, but it did not work because the readers that are not available for download... Any help please because I like to play my music from my laptop to my wireless connected speaker
  .

  Hello

  It would be a good idea to work with your local computer store to be sure, everything is matched
  Working togther. Take the laptop computer and peripheral and match them the new device as needed.

  Maybe BlueSoleil can help - it's not free, so you should contact them for their recommendation
  as to suitability for your needs.

  BlueSoleil
  http://www.BlueSoleil.com/

  Bottom left - self-test Mobile tool and equipment check
  http://www.BlueSoleil.com/support/AssistantTool.aspx
  http://www.BlueSoleil.com/download/detail.aspx?TID=26

  ============================================================

  Troubleshooting methods:

  Hardware devices not detected or does not work - a Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  The problems with Bluetooth devices
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices

  Set up a Bluetooth compatible device
  http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-Bluetooth-enabled-device

  The problems with Bluetooth devices
  http://207.46.197.98/Windows/en-in/help/11a74104-645D-40D4-b933-bde5d15537bb1033.mspx

  How to set up a Bluetooth connection
  http://www.vista4beginners.com/how-to-setup-a-Bluetooth-connection

  The Bluetooth item in Control Panel on a Windows Vista SP2 computer does not
  as expected when you click on the element - for Windows 7 this check manually
  http://support.Microsoft.com/kb/960531/en-us

  If you need drivers try the support site for the manufacturer of your system and/or the site of the manufacturer of the real device.

  BluetoothView is a small utility that runs in the background and monitor the activity of Bluetooth technology
  devices around you. For each detected Bluetooth device, it displays the following information:
  The device name, address Bluetooth, Major Device Type, minor device Type, first detection time,
  Last detection time and more. BluetoothView can also warn when a new Bluetooth device
  is detected, by displaying a balloon in your bar tasks or playing a little beep. -FREE
  http://www.NirSoft.NET/utils/bluetooth_viewer.html

  BluetoothCL is a small console application that transforms all differential of bluetooth devices detected in
  the standard output. For each Bluetooth device, the following information is displayed: MAC
  Address, name, Major Device Type, minor device Type and possibly the name of the company of
  the device (if the external file of MAC addresses - oui.txt is provided) - FREE
  http://www.NirSoft.NET/utils/bluetoothcl.html

  ---------------------------------------------------------------------

  Add a Bluetooth device to your computer
  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-enabled-device-to-your-computer

  Add a Bluetooth device or other wireless or network device: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-or-other-wireless-or-network-device-frequently-asked-questions

  ---------------------------------------------------------------------

  More information of possible interest to some:

  What is a Bluetooth personal area network (PAN) network?
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-a-Bluetooth-personal-area-network-Pan

  Connect to a Bluetooth personal area network (PAN) network
  http://Windows.Microsoft.com/en-us/Windows-Vista/connect-to-a-Bluetooth-personal-area-network-Pan

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Bluetooth device driver is not installed

  I used the fix from microsoft to resolve the above message, but he could not help. He asked me to find a solution online.  Then, I got a message that windows found driver software for your device. He asked me to download a missing driver of Broadcam Corporation. When I downloaded the Broadcam and started to download the software. In the first stage "detect Bluetooth device ' download stopped and the showd following me message"program can not your software. For support, contact the manufacturer of your bluetooth device.

  Can you please help me solve this problem.

  Thank you.

  Hello

  1. what patch did you try?
  2. don't you make changes on the computer before the show?

  
  Method 1:
  You can try the steps and check if you are able to detect the Bluetooth device
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices
  
  Method 2:
  You can also perform a clean boot, and then try to install the driver for the device on the manufacturer's Web site and check.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 of the above Knowledge Base article
  For more information, visit the links below:
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
  Also check out the link for more information:
  Add a BlueTooth device to your computer
  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-enabled-device-to-your-computer
  You can also contact the manufacturer for assistance.
  http://www.Broadcom.com/support/Bluetooth/
  I can't wire duplicate deleted

• My computer does not detect any of my Bluetooth devices

  Help, please!

  Original title: I HAVE 2 BLUETOOTH DIVECES BUT MY com DO NOT WANT TOO ACKNOWLEDGE THAT? What is wrong = (((??? s'il vous plaît m'aider =??)))

  Hello

  Your computer supports BlueTooth? Check with the system manufacturer's support, their documentation online
  and drivers and ask in their forums (if any). If may 3rd party module BlueTooth adapters supported wouldn't
  be necessary.

  =====================================

  If supported these could help.

  Hardware devices not detected or does not work - a Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Add a BlueTooth device to your computer
  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-enabled-device-to-your-computer

  Set up a Bluetooth compatible device
  http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-Bluetooth-enabled-device

  The problems with Bluetooth devices
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices

  How to set up a Bluetooth connection
  http://www.vista4beginners.com/how-to-setup-a-Bluetooth-connection

  The Bluetooth item in Control Panel on a Windows Vista SP2 computer does not
  as expected when you click on the element - for Windows 7 this check manually
  http://support.Microsoft.com/kb/960531/en-us

  If you need drivers try the support site for the manufacturer of your system and/or the site of the manufacturer of the real device.

  BluetoothView is a small utility that runs in the background and monitor the activity of Bluetooth technology
  devices around you. For each detected Bluetooth device, it displays the following information:
  The device name, address Bluetooth, Major Device Type, minor device Type, first detection time,
  Last detection time and more. BluetoothView can also warn when a new Bluetooth device
  is detected, by displaying a balloon in your bar tasks or playing a little beep. -FREE
  http://www.NirSoft.NET/utils/bluetooth_viewer.html

  BluetoothCL is a small console application that transforms all differential of bluetooth devices detected in
  the standard output. For each Bluetooth device, the following information is displayed: MAC
  Address, name, Major Device Type, minor device Type and possibly the name of the company of
  the device (if the external file of MAC addresses - oui.txt is provided) - FREE
  http://www.NirSoft.NET/utils/bluetoothcl.html

  BluetoothLogView is a small utility that monitors the activity of Bluetooth devices around you,
  and shows a log of Bluetooth devices in the main window. Each time that a new Bluetooth
  device coming to your area and when the unit comes out of your area, a new journal line is added with
  the following information: device name, time of the event, address, Type of event ("peripheral
  Arrival' or 'Device left'), Type of aircraft and the company that created the device. BluetoothLog-
  View you can also specify a description for each device (according to its MAC address)
  that appears in the column "Description". -FREE
  http://www.NirSoft.NET/utils/bluetooth_log_view.html

  ---------------------------------------------------------------------

  Change settings for a Bluetooth compatible device
  http://Windows.Microsoft.com/en-us/Windows7/change-settings-for-a-Bluetooth-enabled-device

  Add a Bluetooth device to your computer
  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-enabled-device-to-your-computer

  Add a Bluetooth device or other wireless or network device: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-or-other-wireless-or-network-device-frequently-asked-questions

  ---------------------------------------------------------------------

  More information of possible interest to some:

  What is a Bluetooth personal area network (PAN) network?
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-a-Bluetooth-personal-area-network-Pan

  Connect to a Bluetooth personal area network (PAN) network
  http://Windows.Microsoft.com/en-us/Windows-Vista/connect-to-a-Bluetooth-personal-area-network-Pan

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• drivers for Toshiba Satellite Pro M200 bluetooth device

  Whenever I start my Bluetooth I get message Setup bluetooth device driver

  After that it's the CD for drivers that

  from where I should instlated drivers for the bluetooth device

  Hello
   
   
  1. which Bluetooth device you connect to the laptop?
  
  You insert the driver CD for the device that you are trying to connect.
   
  For assistance, please see the articles below:
  The problems with Bluetooth devices
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices
   
  Add a Bluetooth device or other wireless or network device: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-or-other-wireless-or-network-device-frequently-asked-questions
   
  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly
   
  
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Hi, does anyone know how to get my sony vaio bluetooth works please, I tried to update etc, but he won't find not all bluetooth devices.

  Hi, does anyone know how to get my sony vaio bluetooth works please, I tried to update etc, but he won't find not all bluetooth devices.

  Hello

  Check with the support of Sony as their problems, driver updates, other reasons could known BlueTooth
  is not functional or taken in charge.

  Sony - Contacts
  http://eSupport.Sony.com/us/Perl/contact-land.pl

  Sony - drivers
  http://eSupport.Sony.com/Perl/select-System.pl

  Sony - Support
  http://eSupport.Sony.com/

  =====================================

  If bluetooth is supported on your model that these could help.

  Hardware devices not detected or does not work - a Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  The problems with Bluetooth devices
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices

  Set up a Bluetooth compatible device
  http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-Bluetooth-enabled-device

  The problems with Bluetooth devices
  http://207.46.197.98/Windows/en-in/help/11a74104-645D-40D4-b933-bde5d15537bb1033.mspx

  How to set up a Bluetooth connection
  http://www.vista4beginners.com/how-to-setup-a-Bluetooth-connection

  The Bluetooth item in Control Panel on a Windows Vista SP2 computer does not
  as expected when you click on the element - for Windows 7 this check manually
  http://support.Microsoft.com/kb/960531/en-us

  If you need drivers try the support site for the manufacturer of your system and/or the site of the manufacturer of the real device.

  BluetoothView is a small utility that runs in the background and monitor the activity of Bluetooth technology
  devices around you. For each detected Bluetooth device, it displays the following information:
  The device name, address Bluetooth, Major Device Type, minor device Type, first detection time,
  Last detection time and more. BluetoothView can also warn when a new Bluetooth device
  is detected, by displaying a balloon in your bar tasks or playing a little beep. -FREE
  http://www.NirSoft.NET/utils/bluetooth_viewer.html

  BluetoothCL is a small console application that transforms all differential of bluetooth devices detected in
  the standard output. For each Bluetooth device, the following information is displayed: MAC
  Address, name, Major Device Type, minor device Type and possibly the name of the company of
  the device (if the external file of MAC addresses - oui.txt is provided) - FREE
  http://www.NirSoft.NET/utils/bluetoothcl.html

  ---------------------------------------------------------------------

  Add a Bluetooth device to your computer
  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-enabled-device-to-your-computer

  Add a Bluetooth device or other wireless or network device: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-or-other-wireless-or-network-device-frequently-asked-questions

  ---------------------------------------------------------------------

  More information of possible interest to some:

  What is a Bluetooth personal area network (PAN) network?
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-a-Bluetooth-personal-area-network-Pan

  Connect to a Bluetooth personal area network (PAN) network
  http://Windows.Microsoft.com/en-us/Windows-Vista/connect-to-a-Bluetooth-personal-area-network-Pan

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Impossible to detect all bluetooth devices

  Hello

  I'm using Acer Aspire E1 - 571G laptop with windows 7 32-bit Ultimate edition. The problem is that I am not able to detect bluetooth on my laptop devices. Likewise, there is no bluetooth icon in my control panel. I have tried almost everything like uninstalling the device driver bluetooth and and rebooted my laptop has reinstalled automatically. I also checked and restarted support bluetooth, but to no avail. I even checked for update bluetooth drivers, but he refused that I already had the last being.

  I want to connect my wireless headset but couldn't is not detected. I can not look for my laptop even after activating the option 'allow discover... ". ».

  Here are some shots for your reference.

  (No bluetooth in the Control Panel icon. Bluetooth icon only that appears is on the notification in the taskbar area)

  

  (My bluetooth settings)

  

  (My Bluetooth adapter properties)

  

  If anyone knows how to solve this problem, please help me...

  Hi stephane,

  Thanks for posting your question in the Microsoft Community.

  You seem to have a problem with the use of Bluetooth devices on your computer. We will help you in the matter of fixing.

  Install the following update and check the status of the issue.

  Bluetooth devices do not work correctly on a computer that is running Windows 7

  http://support.Microsoft.com/kb/980396

  I also suggest you try the following methods and check if it helps.

  Method 1:
  Please use the suggestions contained in this help article and check the issue.
  Reference:
  The problems with Bluetooth devices
  http://Windows.Microsoft.com/en-in/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices

  (Also applies to Windows 7)

  Method 2:
  Please use the suggestions in this article and check the State of the question
  Bluetooth devices do not work correctly on a computer that is running Windows 7
  http://support.Microsoft.com/kb/980396

  Additional information:

  Add a Bluetooth device or other wireless or network device: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-or-other-wireless-or-network-device-frequently-asked-questions

  Add a Bluetooth device to your computer
  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-enabled-device-to-your-computer

  I hope this helps. Please let us know if you more help.

• Bluetooth in blackBerry Smartphones: Blackberry - GOLD-"Bluetooth devices" in the control panel Device Manager?

  I am a beginner BB but computer user who slowly found pieces of the overall concepts of how my Blackberry is part of mail etc., servers local applications, Bluetooth, USB.  (Links to concepts of BB rather than appreciated step-by-step instructions!)

  Here is my current problem: to connect my BB to my PC via Bluetooth it seems there are two places, I can do that: either in the "Bluetooth devices" item in Control Panel - or - in Device Manager Blackberry device with the button «Set up Bluetooth» connection tab

  These two make it appear very similar windows that allow me to 'Add' a Bluetooth device, but they are clearly different applications.  What is the difference?  They are for the same purpose? Or are they totally different things such as plug in headphones to BB vs connect BB to the PC?

  (Vista Business 32 bit;) Reference Dell D630 with BT. BB 8830)

  Thank you

  Ian

  ianw

  For the unknown error said check this KB.  With windows Vista, disable UAC normally solves the problem.  Something to try if the KB does not is, click on the button to reset configuration (synchronization, configuration tab)

  See you soon!

• I can't connect to Bluetooth devices in Windows 7 while the same devices work in Windows 8

  I can connet head set.i bluedio bluetooth and listen to music in windows 8, but I can't do with my windows 7.i says driver is not installed.eventhough I scan of pc.no.drivers have been found... How to fix this problem... I need music listening through my pc headset.from bt... helpme with her

  
  Original title: driver bluetooth

  Hi Houde,

  1. What is the full error message/code?

  2. What is the brand and model of computer headset?

  3. are you able to hear the sound of the internal and external speakers?

  4. What if the device appears in Device Manager?

  Here are some ways you can follow to resolve the problem:

  Method 1:

  Follow the steps in the article:

  Add a Bluetooth device to your computer

  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-enabled-device-to-your-computer

  Method 2:

  Check out the link and follow the steps in the article:

  No sound in Windows

  http://Windows.Microsoft.com/en-us/Windows/no-sound-help#no-sound=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Also check out the links for more information:

  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  What to do when a device is not installed correctly

  http://Windows.Microsoft.com/en-us/Windows7/what-to-do-when-a-device-isn ' t-installed-correctly

  Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further.

• My laptop can not associate any bluetooth device.

  My laptop can not associate any bluetooth device. Also, when I click on the bluetooth setting tab in the Control Panel, no dialog box appears.

  Hello

  1. do you get an error message?

  2. which Bluetooth device you try to connect?

  Here are some ways you can follow to resolve the problem:

  Method 1:

  Check if the Bluetooth services are enabled. To do this, follow these steps.
  a. click on start
  b. type services.msc and press enter
  c. in the list find Bluetooth support services and double click on it.
  d. make sure that the service is set to automatic and started.

  Method 2:

  Open the hardware and devices Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  Method 3:

  Check out the link and follow the steps in the article:

  Add a Bluetooth device to your computer

  http://Windows.Microsoft.com/en-us/Windows7/add-a-Bluetooth-enabled-device-to-your-computer

  Method 4:

  Bluetooth devices do not work correctly on a computer that is running Windows

  http://support.Microsoft.com/kb/980396

  See also:

  Connect to Bluetooth and other wireless or network devices

  http://Windows.Microsoft.com/en-us/Windows7/connect-to-Bluetooth-and-other-wireless-or-network-devices

  Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further.