Access denied to back up user files

Recently I reformatted and reinstalled Vista and used nti backup 4.7 to save my user files. When I used nti put the files back, he went with success, until I tried to open the files, when I get an error 'access denied '. I had a password to the user until I reformatted, would that be the cause of the problem?

Jason

Hi Jason,

Have you tried to take ownership of files as described in method 3 in my previous post?

Check if you can access the files in safe mode, start the computer in safe mode. To do this, follow the steps below:

Access Advanced Startup menu options by turning on your computer and pressing the button F8 continuously until Windows starts. In the advanced startup options select Safe Mode

Startup options (including safe mode)

http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer
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Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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