Accidentally, I signed up for two monthly plans.
Accidentally, I signed up for two monthly plans. It was a mistake. I thought I was paying only for one, but now I paid for these two plans. They are the exact even if it has no sense to have two plans.
Can you please help me cancel plans and maybe return me my money.
This is an open forum, not Adobe support... Click below
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html
-or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp
Tags: Adobe
Similar Questions
-
I signed up for the monthly plan and still have not been able to use apps
So basically, I already paid for a normal monthly, received the reception and more than 48 hours have passed, and when I click on 'software license' or 'buy' buttons he always says that I have not made purchases. I tried this with other IDS, but the same problem continues to be. I'm frustrated and must address this problem because I have work to do, requiring these apps.
How can this be repaired?
Go to Adobe Creative Cloud
Hello
Please see the below help documents:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
-
See above question
Hi mimi,
You can install it on two computers with one subscription.
Kind regards
Claes
-
No possibility to contact support chat or by phone using the mobile website either. rather not pay for Prime Minister when I'm not using it again.
Hello
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
-
Hello. Recently, I buy the suite adobe for students. I also paid for two months. But in my profile it says I have a free plan for testing applications. And I can't get the entire application. How can I solve this?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
f I sign up for an annual plan and cancel after 1 or 4 months, or at any time before 1 year - will I get prorated credit?
You ask the subject a subscription prepaid, where you pay for the whole year from the outset?
I know that if you have an annual plan which is paid monthly and you cancel early will be charged a penalty
I don't know if you prepaid and cancel at the beginning how respond it
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
-
When you buy an annual plan monthly fee, can I cancel my subscription after 2 months to pay only for two months?
In order to cancel the order, please contact customer service
You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For more information on cancellation: cancel your creative cloud membership
-
My one year contract is about to expire. Can I extend the same price for two months and cancel the contract without redoing the accession of another full year?
Hello
The plan of photography is an annual plan therefore would renew for another 12 months.
Under the terms of subscription, an early termination fee would be applied if you have decided to cancel two months in the new contract - Adobe - General conditions of subscription
Fill the cloud creative and plans unique app are available on a monthly basis, which can be another option - https://creative.adobe.com/plans
Kind regards
Bev
-
Where update my credit card information. My credit card has changed and I don't know where update for the monthly plan.
Br25,
For assistance to change the credit card on your account, please visit this link
(1) connect to www.adobe.com. The sign in link is on the menu at the top of most pages.
(2) (if you are connected from other pages of the adobe.com website, click on your name in the top navigation bar).
(3) in the navigation pane or a context menu, click on manage account.
(4) according to Plans & products, click on manage the Plan.
(5) under payment details, click on Edit payment details.
(6) make appropriate changes in the Edit popup payment method and then click Save.
Please note:
Your billing address and credit card must be in the country of the version you purchase.
Guinot
-
I took leave my network at work because I was sick for two months, I'm back now, and I find that I do not receive my subscription newsletters. How to resume again?
Ask people at work!
-
I want to use InDesign, but for this month only! so if I pay for the "monthly plan" means that I pay for this month then the plan InDesign will end?
Hello
Please go through the Adobe - General conditions of subscription as well.
Alternatively, you can contact customer service
Hope that helps!
Kind regards
Sheena
-
Hello how unsubscribe my account of cloud creative adobe? I thought that I had signed up for a month, but it seems to be renewed automatically.
Thanks in advance for your answers!
This is an open forum, not Adobe support... Click below
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html
-or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp
-
I was going to pay for my monthly plan, but for some reason any, that I couldn't find my plan, then automatically right, I thought it had been deleted since I did not pay for my plan in due time. So I made a new plan, but now that I paid for my monthly plan twice, and well, it sucks a bit... So what to do? And can I get my money back?
For assistance, please contact our support staff:
-
I had order for package of photography for annual, monthly plan paid... initial amount .and already deducted from my bank account but I havnt got emails or links to the license... keys pls let me know how it works?
Hi John,.
There is no serial number associated with Adobe CC.
Please refer to the help documents below to download the application Adobe CC:
Download, install, update or uninstall applications
Kind regards
Sheena
-
I subscribe to ICloud Creative pour a team of 2 people. I was paying $ 114.95, taxes included. For two months, I pay $ 160,94 USD. How to find l, subscription I had? can I make the change directly from my account?... General do I contact Adobe?
It's probably the passage of the special offer that lasts a full pot of for the price of one.
Maybe you are looking for
-
Equium P200-1ED installation Windows XP problem - drivers SATA
I just bought a laptop Toshiba Equium P200-1ED with Vista installed and want to install my copy of Windows XP Pro. It's the last disc with SP2 included. When I boot it does not recognize the hard drive. I guess I have to download these drivers and lo
-
NI488: Writing not detected no listener
I read the humidity Relative and temperature using probe cards-2 (Rotronic). The VI works OK for 24-26 hours and after that gives the error message indicating the Possible reason: Labview: memory, if it is full NI488: Writing not detected no listener
-
How the mirror system and boot partition (RAID1) in Windows Server 2008 and SATA disks
looking to make a Windows Server 2008 to a desktop computer that meets all the requirements of Server 2008. I have 2 hard drives SATA 2 to identical installed. No RAID controller. Is this possible?
-
"No Audio device" all at once on Windows XP, how to fix this?
Just for information: -A long time ago I started to use a headset on my laptop (Toshiba) to online conferences. Its has worked well for the helmet and on the laptop's built-in speakers. -A month there are built-in speakers stopped working, and I coul
-
Reformat using an external CD-ROM with usb connection
Try to reformat my old laptop but my cd rom is broken when I try to do with an external cd drive via usb, the computer does not see the external cd drive