Accidentally ordered Windows Acrobat XI, but I have a Mac

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    Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

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    http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

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  • My computer has been destroyed and I have to re - install all my software.  I found my Adobe Acrobat order with serial number, but I have not found a way to re - download the product.

    I need to re - install Adobe Acrobat X or XI (I do not remember that I am brush up of ashes).  I bought a laptop another Sager... extremely good by the way, came out to the orders and the serial numbers for my order and got the serial number, number and (even though I found the cover later in all the undesirable), but I have not found a way to download the product again.

    How can I get the url of re - download product Adobe X, plug my serial number and reactivate the product.  My phone number is the same as when I bought the product, as is my email address, if this isn't a con man who has grabbed my box and fled with her.

    It is the most important issue, and I added only the following at the bottom for people considering the upgrade to Windows 10 RAID arrays.

    Please let me know as soon as POSSIBLE.

    BTW, I'll have to send my phone to SAGER, because I wanted it it configured in RAID 1 and all drivers are now included in Windows 10 and if not, they have a large database they find the driver for any device the problem is with, except the driver for the disks RAID 1 array.  I called MS and I said I was on the phone to Intel who did the MOBO with the hardware RAID and tthat MS Windows 10 kept crashing whenever we tried to load drivers RAID 1.  It is a known issue for Intel.  Microsoft just laughing about it.  Has anyone experience this problem at the moment?

    Post edited by: John Regus

    Acrobat X and XI downloads are available here, but you need to know is you have a license for, like your s/n will not work with the wrong version: download Pro or Standard versions of Acrobat DC, XI or X

  • I accidentally downloaded the elements of photoshop for windows, but I have a Mac... Can you help me move without having to pay to download another?

    I accidentally downloaded the elements of photoshop for windows PC, but I have a Macbook air. Can you help me to switch to the Mac version without having to pay for a new download of the software or the license?

    Go to Adobe to get a refund and then download the right version

    Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME
    Don't forget to stay signed with your Adobe ID before accessing the link below

    Creative cloud support (all creative cloud customer service problems)
    http://helpx.Adobe.com/x-productkb/global/service-CCM.html
    -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html