Account cancellation and refund

Similar Questions

• Cancel and refund my subscription

  Hello

  The latest Lightroom updates became me angry. Reluctantly, I went with the subscription under the impression of the regular updates (which actually make the software better, not more unstable or dumbed down) and earlier get new features as they become available. As it happened, with the latest updates to Lightroom, I got the features that I use on a daily BASIS removed.

  This is unacceptable. I also firmly believe that it is a violation of the agreement.

  After I studied other alternatives, I want to cancel my subscription and also to get a refund for the remainder of my subscription. I went through the process with my account, where you recommend the 'Chat' option, but I can't find a link to the real cat, or by e-mail or other.

  Hello

  Now, you can cancel your subscription in your Adobe account page.

  Follow the workflow auto cancellation: cancel your Adobe Creative Cloud membership

  Hope that helps!

  Kind regards

  Sheena

• I bought a song twice by accident. How to cancel and refund

  How credit for a song I bought twice by accident.

  Hello

  Click on the invoice you received from Apple to report a problem.

  See also this Apple article ☞ see your purchase history in iTunes on Mac or PC store

• I bought an annual subscription with adobe pdf online export and you want to cancel. Still it has only 14 days. I don't know what or how do find or record a serial number because I have no one that I know of. How can I cancel and confirm my refund?

  How to cancel or confirm that I will receive a full refund, since it's still in the 14-day requirement? I have no idea what serial number, I have to this export adobe pdf or how I'm supposed to save it. This part of the process I need to fill for the cancellation and refund? Thank you

  Hello

  Please check the help below document:

  ICES.html https://helpx.adobe.com/x-productkb/Policy-Pricing/Cancel-subscription-Acrobat-Online-serv

  Kind regards

  Sheena

• How can I cancel and get a refund on an annual subscription? (First 30 days period)

  The conditions have shown full refund if you cancel 30 days, thank you in advance,

  Hi Sergio ,

  Please contact support by calling/chat for requests for cancellation and refund:

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Kind regards

  Sheena

• DC Pro Acrobat and Acrobat Standard DC subscription has not yet been canceled or refunded.

  Been made to jump through hoops for weeks and subscription to DC and DC Standard Acrobat Pro Acrobat for it still has not been cancelled, or refunded. And another $24 has been removed from my account, because it took almost a month to get this resolved. The cat live has been disconnected from the last time, had to explain the case twice report in a situation. I want to CANCEL my subscription to DC Pro Acrobat AND Acrobat Standard DC. I thought I needed it for a job, but I did not.

  Very dissatisfied with how long its taken to solve this problem.

  You will need to work with Adobe support directly.  No one can control it here for you, but you can try an e-mail private, some of the people who visit the staff.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If he continues to not try to use a different browser.

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

• I want to cancel my account and apps because I'm no longer using it. Please CANCEL and I stop paying each month. I would like to stop paying.

  I want to cancel my account and apps because I'm no longer using it. Please CANCEL and I stop paying each month. I would like to stop paying.

  Please refer to the thread: I have to cancel my account adobe creative cloud, apps install and I'm more to use...? Please HELP

  (Double Post)

• I paid for the bad service. What I can do. Can I cancel and get my money back?

  I paid for the bad service. What I can do. Can I cancel and get my money back?

  Hi rosap51255307,

  I checked your account using the email address that you use in the forums - there is no recent purchases subscription (although it seems that you subscribed to ExportPDF in January). What service tried you to cancel?

  You can cancel yourself by following the instructions in this document: cancel your subscription or membership. Acrobat, Acrobat.com online services (but please note that Adobe only offers refunds for cancellations that occur within the first 30 days of subscription).

  Best,

  Sara

• BlackBerry Smartphones deletion of e-mail on Tmobile accounts cancelled account

  Hello:

  Last night, I cancelled by Tmobile BB account because I now have the storm. Inadvertently, I forgot to delete my Gmail on my BB from Tmobile account, before I had Tmobile cancel the account. Now, overtime I get an email in Gmail (both in my Gmail on the web and on my BB) I get a Mail Delivery System [email protected] message delivery failure message because clearly e-mail can no longer ships to my Tmobile account.

  This morning I called Tmobile and they said there is nothing they can do because the account is cancelled and it will probably take 48 to 72 hours before I stop receiving the messages. In addition, I can't not Tmobile.com connection because the account is cancelled. In other words, it's the way my Tmobile account is dying slowly and once it dies, I should be fine.

  Has anyone else ever had this experience or does anyone have advice?

  Thank you

  Eliza

  Yep, should be the key word.

  I don't know your plans for the BlackBerry device itself, BUT if you plan to sell or something, no one else will be able register the PIN on their account, because it will be always saved on YOUR old account, even if the account is cancelled.

  So-quite frankly, you could call Tmobile again and had this were begging to disable the PIN on this account. Which also erases e-mail you found by mistake today.

• Need assistance, cancelling and resetting my edition student creative cloud.

  Hello

  I cannot do much to solve a problem that should be simple.

  Unfortunately, the staff of your online chat seems to be completely clueless on your own terms regarding payment methods!

  I currently have the student/teacher edition and I want to change the date of my subscription payment direct debit from my bank account.

  I was told by one of your support staff less useful than the only way I can do this by canceling my years current plan, putting it up on the date I want to than my payments that can be taken on.

  I was also told by your staff that I can't pay my monthly subscription with a Visa UK debit card, and to a credit card? It is a nonsense, because I had to pay my monthly fee from my bank account with Visa debit card since I signed more than two years ago.

  This seems to be a puzzle, as I said if I cancel my subscription, I might have to send proof of my student status too.

  Could you also tell me if I will be charged additional fees by cancellation and set up again?

  I seems Adobe haven't really very easy way around it.

  Thank you

  You can cancel a monthly subscription to any month, but an annual subscription (paid at the same time or paid monthly) will incur a cancellation fee if you cancel early.

  Billing goes depending on the day you buy and is charged each month date here if you pay monthly.

  You can contact support if you need to cancel, but I'm not aware of any way to change the date of the month after your payment will be posted.

  As long as your credit card billing country is the same as where you live, the credit or debit card should be ok.

  These links may help:

  FAQ: How to cancel my membership creative cloud?

  FAQ: What is the difference between an annual plan and monthly plan?

  FAQ: How to contact Adobe for support?

  FAQ: How can students, teachers and educational institutions buy Adobe software?

  Help with payment problems

• I bought the subscription at the end of April, but somehow it is now cancelled and asking me to renew it. How can I do?

  I bought the subscription at the end of April, but somehow it is now cancelled and asking me to renew it. How can I do? It does not clearly state on my account on how I can renew it

  Hello

  Please see the following links:

  Renew or restart your creative cloud membership

  Manage your creative cloud membership

  If you still need help please contact support: contact customer service

  *Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

  Let us know if that helps.

  Kind regards

  BANI

• Billing has failed three times, account cancelled

  I had a problem with my CC that took a week to resolve, in this time the automatic billing has failed three times and I got e-mail telling me that my account was automatically cancelled.

  The problem has been resolved and I cound't find how to reactivate my account, so I ordered again.

  Now I have plans in my account, the old, where billing is supposed to be the 20th and the new, the 1st of each month. The thing is, when I click on the option my account, both open the same window, with the date of the new plan.

  Will I be charged twice for the same account? Or even have problems with the cancellation of the old regime?

  Hi vfv,.

  Welcome to the Adobe Forums!

  I checked your account, and I can confirm, you won't double charge.

  The first subscription has been cancelled and you will not be charged for this subscription.

  Please let us know if you have any questions.

  Thank you.

  Arnaud.

• Under account settings > account > Copies and folders > Bcc these email addresses, which is the separator between multiple addresses?

  Under account settings > account > Copies and folders > Bcc these email addresses, which is the separator between multiple addresses? Using a space between addresses gives an error message.

  THX, Jon

  Try a comma.

  He did this in the BCC or CC BOX when it's empty, but is not too useful when you already have something there.

• Please confirm your e-mail address. -Do not work for older account reset and new on just created.

  Please confirm your e-mail address. -Do not work for older account reset and new on just created.

  Can not yet confirm my e-mail to a new account. Can't even after half an hour.

  What happened to ask a question without being registered? I can't not complete because the confirmation email does not get sent.

  Arrived late, but is OK now.

• Me seems to have two accounts icloud and my ipod won't connect

  I seem to have two accounts icloud and my ipod allow me to connect

  Hey there Chrsey,

  Welcome to Apple Support communities.

  As I understand it, there is a problem checking accounts iCloud on your iPod touch. The article below provides general troubleshooting tips that should help you solve the problems with the Apple ID you use with iCloud on your iOS device.

  iCloud: Troubleshooting - Apple Support account

  In addition, you can consider using a single identifier Apple as suggested here:

  If you have forgotten your Apple - Apple Support ID

  Remember, you only need an Apple ID. With the help of several Apple ID could be misleading when you access content purchased or the use of the services of Apple.

  See you soon.