Account of WebOS

Similar Questions

• Transfer of account and recreate a new account for the Touchpad even WebOS

  I recently got a 16 GB Touchpad at the great firesale and have a quick question.  I would use this Touchpad for me for a little while, but I get a hand on a 32 GB Touchpad as well.  If I do, I would keep the 32 GB for me and give the 16GB as a gift to a family member.  Is it possible to transfer my account to the new device, and then delete all my data from the first device and re-register with a new account?  I have not created an account on the first device still as I am anxiously awaiting word on whether I will get the Touchpad second, but I'd really just starting to use it if it will be an easy transition to the second device!  Thanks in advance!

  Absolutely, you can.  Here's what I would do to make sure that it's going really well:

  1. on the 16 GB model, perform a backup.

  2. the 16 GB model, perform a full erase.

  3. turn on the 32 GB model and enter your webOS account.

  4. leave to set up and install all your applications.

  5 perform a backup on the 32 GB model.

  6. go online to your webOS account and remove TouchPad 16 GB.

  7 log on the TouchPad to 16 GB with a new account of webOS.

• HP Tablet: Hi my name is Amos

  I can't seem to get him to this topic stuck on the question mark

  Hello and welcome to the HP support community.

  You identify your device, but I guess you have a webOS HP TouchPad?

  There are a lot of discussions here that deal with different causes of this problem.  Here is one of themand many others will find themselves using the search function on this forum with the term "question mark".

  The first thing to do is to check your power supply to make sure that the appliance is charging.  Please note that if you are unable to restart your TouchPad without making a real "Full Erase", you will not be able to get applications from your device and something else saved on account of webOS, because the webOS servers have disappeared.

• Country of the App Catalog

  When you set the App Catalog on my Touchpad, I accidentally typed the screen & don't even know country, I chose!

  How can I find out which country has been selected and cancel it, if necessary? Thank you?

  Hi raychay,
  
  I don't know how to check the country, but I don't know how to reset. What you have to do, it is to remove the TouchPad of your HP webOS account and then add it again.
  
  To do this, head to http://www.hpwebos.com/account and login with your account HP webOS. You will see all your devices listed next to each of them a 'Device Options' button. Click on this button, then select 'delete my account '.
  
  After that, your device will reset. Make sure that you choose to keep all the data. Then, log back in to your HP webOS account and you should be able to choose the country again when you access the App Catalog for the first time.

• App Catalog: application installation fails after doctor

  I own a Pre3 and I did the app update catalog certificate on time last year.

  Two weeks ago, that the e-mail application went weird. He reported my new messages as ever and showed them in the list but it have not download the body of the message and he could not send emails. There is no error message.

  I therefore decided to take a visit to the doctor.

  After you apply the webOS doctor, log into the account of webOS went well. After having returned the e-mail password, e-mail went to normal operation. So far; So good.

  Unfortunately, the app catalog refuses to re - install the apps. The journal says:

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  
  c:\projects\webOS > palm-log - f com.palm.app.swmanager
  
  following logs for the application com.palm.app.swmanager on the device "mantaray-linux' {91960b4151bf8bb1b434f6b864e747ff1f89ffa3} usb 60102
  
  [20140129 09:41:48.080383] error: failed to Catalog.appStates [install] .init error: FAILED_VERIFY
  
  (another 30 + messages deleted)
  [20140129 09:41:48.162872] error: failed to Catalog.appStates [install] .init error: FAILED_VERIFY
  
  [20140129 09:41:48.167938] error: error in failed.init Catalog.download:  -1
  
  [20140129 09:41:48.171447] error: error in failed.init Catalog.download:  -5
  
  [20140129 09:41:48.173797] error: failed to Catalog.appStates [install] .init error: FAILED_VERIFY
  (40 + deleted messages)
  [20140129 09:41:48.298004] error: failed to Catalog.appStates [install] .init error: FAILED_VERIFY
  
  [20140129 09:42:06.635559] error: Errors.displayError FAILED_VERIFY error code, interpolateArgs {"installSize": "3.25 MB"}, failed
  
  ROR install_default, defaultMessage null
  
  [20140129 09:42:18.069274] error: DownloadStates.install failed.getDetailsFromServer details {'purchasedVersion': "', 'copyright': 'Copyright 2009 - 2011 Stefan Henze',"isEncrypted": fake,"priceType":"OT","adultRating": false, 'custsupportphonenum':" ', 'currency': 'EUR', 'islocationbased': false, 'publicApplicationId': "com.preciouscoders.pre.bahnfahren", "homeURL": "'http://www.preciouscoders.com/redir/website/website-catalog-de.html ', 'description':"Bahnfahren ist Ihr Begleiter as Reisen mit der Bahn, mit der S-Bahn, buses oder other public house. "} \nSuchen Sie schnell und nach der next connection und speichern Sie die next comfortable Reise im Kalender of your Palm AB genutzte stations connections als Favoriten sales werden können und \nhaufig. Offers können Sie festlegen, mit welchen \nVerkehrsmitteln Sie reisen do und z.B. ICE-Züge ausschliessen.\n\nbahnfahren nicht nur im Netz der DB, but also of auchdern works
  
  [20140129 09:42:18.167755] error: DownloadStates.install could not install:  com.preciouscoders.pre.bahnfahren
  
  [20140129 09:42:24.359710] error: failed to Catalog.appStates [install] .init error: FAILED_VERIFY
  
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  I can install third-party applications via Preware without problems. I went through the procedure of doctor three times, twice I did a full cleaning before. I also tried the trick date to avoid the old certificate problem despite the fact that he said that the new cert would survive a reset of the device. Nothing helped.

  What should I check? What can I do to revive the catalog?

  Best regards

  Christian

  The question that remains disappeared after a while and a few restarts more.

  My Pre 3 is back on service. Thanks for all tips.

• ideas

  What is the best way to submit ideas for touchpad features as updates happen? I have a number of ideas, but the two that I'd like to see are soon impression bluetooth and a way to use gift cards or add the credit to the account of WebOS. I don't really buy apps because I hate having a bunch of small purchases showing at my Bank. Would be nice to have just a sum come out at the same time, as I do with Amazon Kindle purchases gift cards.

  There was a comment section on the Palm site, but the link no longer works.  It's the best I can do for you: http://www8.hp.com/us/en/contact-hp/email_3.html

• How can I move one TouchPad to the other apps?

  Hi all!!

  I picked up a touch pad new 16 GB a few months ago and love the heck out of him.  I liked so much I got a refurb 32 GB to replace it with, so I would have enough space to store a pretty decent video library over my songs and photos.  What I want to do is to move all my apps that I bought the 16 GB off the coast and put them on the new 32 GB Touchpad and then erase the 16 GB and sell it.  Is it possible to move applications between the TouchPads?

  Thank you very much for any assistance that you can give, is really appreciated!

  Steve

  Just sign in the new device with information from your current account HP webOS and it should pull everyting down for you. All the PIM data stored in your account of webOS and applications.

• HP Touchpad App Catalog purchase breakdown

  I have a HP touchpad and can DL for free the HP catalog applications, but fail all attempts to buy paid apps. I get the error msg 'App Catalog could not complete the last action you performed. Please Try again later. »

  djsbox3, you can try erasing the unit and from anywhere with a different account of webOS, but it is a risky move. Since you have no apps purchased, you would not lose a large part of an investment, and if you have been to synchronize your personal data to a cloud (like Google) service this info could easily return.

  There are some users reporting difficulty creating new accounts of webOS here, it's as well as one obstacle, I'm worried about...

  Good luck!

  WyreNut

• Won´t Pre3 and TouchPad accepts Visa card (PMT04006 / LOC02029)

  Hello.

  I m trying to activate my card Visa for the profile of the App Catalog on my devices.

  Pre3 and the TouchPad, bought and activated in Germany.

  I had two different errors by devices:

  Pre3: PMT04006

  TP: LOC02029

  Any idea?

  THX

  sl4sh

  then finally it worked... and here's how:
  as said, I use a prepaid visa. After getting the card, I made a transaction on my card account. I tried to add my card to my account of webos. I received error messages, as described in the topic of the thread. I contacted my Bank, but they did not have a nail. I contacted hp support, but they could not help also.
  BUT I was just too hasty... after 4 days, the transaction for the card account was over, and with money on the card, the card has been activated. If the error messages really have been sent by the Bank server for webos, which means something like: the exsists account but still not activated.
  now, the card was accepted by webos.
  It will be useful.

• Touchpad Promo Code

  in my account of WebOS, there is a promo code $50 for applications that use by 1 2012, but I can't make it work on the app catalog. What I am doing wrong?

  EriHP wrote:

  in my account of WebOS, there is a promo code $50 for applications that use by 1 2012, but I can't make it work on the app catalog. What I am doing wrong?

  Message relates to: HP TouchPad (WiFi)

• Bought the model demo Touchpad, should I use Secure Full Erase WebOS account?

  Hi all

  Just picked up a new Tablet from HP Touchpad today and work out the kinks in there. Pretty good so far, but on a new snag has WebOS to come. The Tablet I bought was the store demo model that is apparently already set up with a generic soil profile demo. Unfortunately apparently you can create a new account WebOS via the Setup Wizard initial turning on the new device for the first time. At this point it would be better for me to use the "Secure full erase" options in the system settings to a factory default mode and would it prompt me to create a new account/profile as if I just bought new store?

  Thank you!

  DJ

  WOOT! Worked thanks a lot! On the waiting game now also for WebOS servers.

• Could not create the webOS account to configure HP Touchpad

  -Very well, so I got my Touchpad Saturday and attempted to set up in the wake of.  Then to actually use it, you must create an account webOS, but whenever I try, I get the error 'we are unable to create an account for you.  Please try again in a few minutes or contact HP for help to solve this problem.  Visit palm.com/support for more information".  I tried many times, still getting the same error, even after restart the installation process, restart the touchpad and my router, try different wireless connections, try at different times during the day, as well as to change the secret question, password and e-mail to see if it had an effect.  I tried to go on the proposed site and try to chat online with them, as well as qualifying, but they were busy, so I was hoping I could find an answer here.

  I got mine to work! What I had to do was run webOS doctor to update and it installation worked perfectly.

• Problem with the mail app / Gmail account to reply to an email

  Hi all

  whenever I try to send a response to an email in my Gmail on my Palm Pre2 (webOS 2.1) email account would be in a folder called "Outbox" and nothing is sent - I use the email app, I don't use a gmail.com. The "Outbox" folder is not synchronized with the IMAP server.

  How can I fix it / is this a bug?

  hmarcy,

  Have you tried to remove the gmail account and add it again? If this does not work, try to verify the settings that you use for your gmail account.

  1. go to the e-mail application

  2. press on the upper left corner which should say "email".

  3. Select 'Preferences and accounts '.

  4. Select 'Google' under accounts

  5 scroll down to "change connection settings.

  6. Select "Manual Configuration".

  7. make sure that the incoming mail server says 'imap.gmail.com', that username is correct "username @gmail.com", retype your password, encryption is set to 'SSL', port is set to '993. '

  "8 make sure that the outgoing mail server says" smtp.gmail.com, ' 'use authentication' is set on "on", again to surey our user name and password, encryption is set to 'SSL', port is set to "465".

  I hope this helps.

• Palm Pre constantly goes Offline webOS 1.3.5.1 called Sprint, cannot solve

  I use this phone since September 2009 and have not had this problem before. Last week when I updated for webOS 1.3.5.1, my phone constantly goes offline (top right corner it says "Phone off line"). It's very annoying because my calls back goes straight to voicemail and I can't text or surf the web when disconnected. I'm losing business from clients.

  At first, I thought maybe Sprint a signal outtage questions (due to cold front?), so I waited a few days and I'm still having the same problem.

  I called Sprint and they have tried to reset my connection and then asked me to stop and remove the battery for 3 seconds. I did it and I'm still going through the same problem. I called Sprint again and they told me to take my phone to the nearest Sprint Store to get a diagnosis. It is such a waste of time. Everybody runs into this same problem?

  If anything, I'll just buy another phone (never a Palm again)

  I've only had problems with this phone:

  -Memory leaks/major lag

  -When I try to close an application by dragging it to the top, he comes back down

  -When I only have 2 cards and try to open another, he said that too many cards open. I close all the cards and open just this one alone, and he says the same thing. I have to restart the phone, because everything works super slow

  -Memos 'mysteriously' disappear and then re-appear again

  webOS updates - screwing my (mafia game) Apps

  Unfortunately, you just need to start disabling the services until understand you that one hangs luna.  I began by killing the accounts of instant messaging, calendar, contacts and finally struck by e-mail when he stopped with the stupid phone offline behavior.  Pretty well, I knew it was e-mail, but wanted to exclude anything else causing her grief.  Pretty sad, the device cannot handle 500 emails in the affirmative, but I think that I have even more than that in my Inbox and it works.

  Such joy, pay for the device, markets service and crappy sprint as end users have to work around their bugs, redo our emails and others to adapt to their ideals of how things work on the interwebs just to make it work.  More disconcerting, it's Palm never bothered to acknowledge or respond to one of my posts on the debacle, sprint is clueless to do something with 4 back with probably 10 hours of support calls (typical cellco), and obviously it's not just me as the wheel that squeaks here...

  This behavior began in 1.0 and apparently is present through 1.3.5.x with many complaints on the way, so wtf is palm doing to fix this?

• "Security error" when setting 'Microsoft Exchange Hosted Services' Exchange account (user in company)

  I am a user in a company with a very large company that actually uses Microsoft Hosted Exchange services hosted by Microsoft employees in their facilities.  I called Palm support and they were clueless and zero help.  The lady pointed me to some Palm article I had already read and only remotely had nothing to do with my problem.  I don't see anything about this error message in the forums and google searches. Sprint has even replaced my other reasons palm pre, and the same error occurs once I configured the exchange account. I also see the error when I set up my account on my pixi nine wives. Our pre and pixi have already exchange accounts set up with success on our phones that are hosted by sherweb. Sherweb's exchange accounts work fine. I tried to set up this account of microsoft hosted exchange 5 - 6 times with the same result. He accepts my configuration information and adds to the list of email accounts available in the meadow. However, it keeps popping up the message stating "error of security policy:"Exchange..." Tap for details"(with a yellow exclamation point). Then he said "Security policy error" the Exchange (first part of my email address) account is disabled because it is impossible to define security policies. "'Leave this option disabled' or 'delete account '. I know that something does not work because it applied a policy of password or PIN on my phone which is not necessary, unless the account has been added. I can also see it in the "Mobile devices" section of outlook web when I login. This is the place in web outlook where you can see the last time the device synchronized, if remote, you can wipe the phone etc. If anyone has an idea how to solve my problem please post. Any ideas? I'm fresh out of ideas on this issue and very frustrated by the Palm developers. Just another example of evil-development and practical tests by Palm. I hope they correct this problem on later versions, but I'm only slightly optimistic that they will never get this medium of exchange e-mail at the level necessary for the support of large corporations. What I know is that my Microsoft Hosted Exchange account works fine on a Windows Mobile phone and an iPhone 3GS (confirmed by the other coworks who have set up their phones using our Exchange services). Accordingly, I have no choice but Palm to blame for this problem instead of Microsoft. Please, Palm fully support microsoft exchange e-mail users!

  After a lot of research on the subject, here is my point of view on the State of support for MS Exchange @ Palm and other companies.

  Unfortunately, Palm Pre and Pixi, WebOS is not fully supported Microsoft Exchange.  This has led to numerous reports of frustrated customers and countless hours of time wasted by consumers and technical support trying to figure out how to connect these Palm devices to the MS Exchange e-mail servers.  Way to go Palm!  Provide support for all the free email accounts worldwide and decide not to develop a product that is able to support your most rich and more influential-based email clients.  These are the people who are most likely able to spend more money on your mobile products or make decisions for companies that are able to buy huge amounts of smart phones.  Way to go guys!  Penny wise and dollar foolish if you ask me!  Palm supports only partially a handful of MS Exchange security policies.  They document what they take in charge, but they do a very poor job of documenting or even explain the limitations of the software.  Their States of documentation that the security policies that are not supported will not be applied and that users will still be able to connect to the exchange server.  This is certainly not true based on the reported error and other similar user reports.  Here is how iPhone and Palm compare in regards to the support of MS exchange security policy.  Notice in the quotes below the iPhone supports the policy of 'require the encryption of devices' which is very probably used by your greater and more security conscious companies or Government institutions.  I'm sure that Palm's inability to support "device encryption" is why I get this error, even if I have really no way to prove it at the present time.  Come on Palm, if you go to support full POP3 and IMAP, you must provide the full support of the binding protocol and political security by Microsoft Exchange product.  Here is the comparison between iPhone and Palm WebOS:

  ' Said the site of Apple, the iPhone supports the camera allow, password enabled, allow a Simple password, alphanumeric password, Password Expiration, history of password, Maximum password attempts failed, minimum password length, maximum idle lock, policy, Minimum refresh interval complex character devices. ", require manual synchronization while roaming and - in iPhone OS 3.1 only - require Device Encryption". (13 security policies)

  "Palm Web site says its WebOS 1.1 and later support active password, alphanumeric password, password history, Maximum password attempts failed, maximum length password, lock of inactivity maximum, Minimum peripheral characters complex and Password Recovery." (8 security policies)

   

  Windows Mobile 6.1 supports all THE policies.

  BlackBerry does not support the EAS (MS Exchange)

  Google's Android is not compatible EAS (they may have recently released some support but not full)

  Conclusion: If you want a mobile device that fully supports MS Exchange, buy something that is running Windows Mobile 6.1 (or higher) or even an iPhone 3 g (or more).  At least, until Palm decides they want to throw a development more $$ to support Microsoft Exchange E-mail to enhance their level of support.

  Reference: "how to avoid the lie of the foreign exchange policy by smartphone' http://www.infoworld.com/d/mobilize/how-avoid-smartphone-exchange-policy-lie-004?page=0, 1

  Message edited by morgan1112 on 12/01/2010 15:00