Acer Aspire M5 w/Windows 8 - e recovery system disk does not start

My M5 of Acer one-year-old has failed and now I have a blue screen that says "the Boot Configuration data file is missing some required information, File: \BCD, error code: 0xc000000d.» I ordered an e recovery disk that was supposed to solve the problem. The instructions say "Insert system disk labeled disk," "restart the computer and press F12...» "When I do this, the tracks of the disk of the system for a minute or two, stops, and a minute later the laptop stops. I don't think the system disk is accessible to all. My Acer is two months out of warranty... it's so frustrating. The advice is much appreciated!

Just an update... Blayn was very helpful and directed me to the Acer support. The problem has been resolved by directing the bios to boot from the hard drive instead of the hard drive. It was a little difficult to achieve... I couldn't have done it without the excellent guidance and support from Acer. My Acer has worked very well since, and I appreciate help in this forum!

Tags: Acer Laptops

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