Acer aspire s7-392-9439: lack of default boot device or startup failed.

Hello
I bought an Acer aspire s7-392-9439 3 months ago. It has been working fine, until yesterday.
I turn on the computer and it poped a blue screen with the error: 'lack of default boot device or startup failed'.
This error reminded me that a message on a bios updated poped over a few days and I have the chance to install it.

I contacted acer support, I was told that the update of the bios would have avoided this problem. Also, they told me to try things that can help, but unfortunately none of them has:
1 restore the default bios settings.
2. change the bios settings: uefi to legacy.
3 type the Windows key + c when the computer starts.

When these options do not have they said it is probably a hardware problem and I should send my computer to their repair center.
My questions are:
1. If they updated bios would have prevented the problem, how can it be a hardware problem?
2 - does anyone know how to solve the problem?

I would appreciate your help,
Michael

I had the same problem.  Tried the diskette of starting BACK and did not work.

Here's how I solved it:

(apologies to memory are some terms is not on-site)

1. download the Setup file of the BIOS - link provided above in this thread (isST2212.exe)

2. on a Windows 8 machine that works - search for 'Create a recovery disk' and run on a USB drive

3. copy the file #1 to the USB drive once it's done make a recovery disk

4. in the Acer BIOS (press F2 during startup), change to the method of priming of the legacy

5 save and exit

6. turn in the BIOS and move the option USB HDD as first boot device

7. Save and exit

8. you will end up in a Windows 8 recovery console

9. go to Advanced Options - find the option that leads you to the command prompt

10. from there I went to d: drive and found my file isST2212.exe - run by typing the file name when you are in the folder

Make sure that you are connected to power - let it run.  It should install, automatic restart and you should be in business.

I had an Acer offer to fix it for free with a 7-10 day turn around and at the risk of losing all my data.  It's a much better solution!

Tags: Acer Laptops

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