Acrobat DC settles - think it is already installed when it's not

Hello

I keep trying to install Acrobat DC, but I get an error message saying "uninstall the existing version of Acrobat." Only problem - I don't have an existing version, and tab 'Manage the Applications' beside him, he says "uninstall unavailable." I'm on a Macbook Air running on OSX Yosemite. No idea why this might happen?

Thank you.

Hi Angus,

Please try the steps listed in the KB Doc: https://helpx.adobe.com/x-productkb/global/delete-previously-installed-application-files.h tml

Kind regards

Rave

Tags: Acrobat

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