Acrobat does not at all for CS6 Master Collection

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• I have my key code for CS6 Master collection how can I reinstall all the programs?

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  Post edited by: Rave

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  Visit our Microsoft answers feedback Forum and let us know what you think.

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• I have the serial number for CS6 Master Collection, so why don't qualify me for the upgrade of the reduction on CC?

  I tried to go with and without hyphen, but it does not work.

  Is your CS6 a student/teacher license - that could be a reason?  Here is a link to the conditions to get the discount.  Maybe you can find a requirement that you possess the disqualifies it.

  General conditions | Adobe

  If you can't find what you need to contact Adobe Support to see if they can help you.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• HDD EXTERNAL FOR CS6 MASTER COLLECTION

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  Load ASCENTS CS6 MASTER on a new OFFICE of the SONY L SERIES.  Because you cannot add a 2nd internal hard drive, I need to add an external hard drive for video files, etc.  I know that SATA and ESATA are best for this but it is not a SATA/E-SATA on the SONY connection.  Could I spend the ESATA connection to one of SONY's USB3 ports and not die a death that screams when editing.

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• Installation failed for CS6 Master Collection Trial

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  I've already tried my computer restaring and exit all open applications. I also tried to reinstall applications through Adobe download assistant.

  Any help would be greatly appreciated. Thank you in advance.

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  It is possible that the download is corrupt or that it was not successfully completed.

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• New computer, can't find DDL for CS6 Master Collection

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• "Failed to install" for CS6 Master Collection

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  Hi J, Miah,

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• Re-installing the new formatted disk. How to disable the previously installed service CS6 Master Collection?

  Welcome.

  I had my whole CS6 Master Collection installed and active with the Adobe servers - primary disk but is dead.

  Now, I have a newly formatted with a fresh install of Win7 on this drive. I would like to re - install my entire collection CS6 again.

  As far as I remember, you must DISABLE all our software installed PRIOR to the activation of any new facilities?

  If so, since I have not disable the software of my dead drive (which I can't access now anyway) - how can I disable it now? I don't see any option to do it on my online account.

  Can someone advise please.

  If a Customer Service Rep is reading this - can you be please DISABLE all my CS6 Master Collection software - please so I can reinstall again.

  Thank you very much.

  You should contact the Adobe Support via chat and ask them to reset your activations - you will need the serial number.

  Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...

  Serial number and activation support (non - CC) chat
  http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

  You are allowed to have two facilities enabled, so if you wait for the week to get their attention, you can install and activate as long that you had only activation one used so far.  When they reset the activations you can reactivate again later (or turn off the new one yourself before chatting with them).