Re-installing the new formatted disk. How to disable the previously installed service CS6 Master Collection?
Welcome.
I had my whole CS6 Master Collection installed and active with the Adobe servers - primary disk but is dead.
Now, I have a newly formatted with a fresh install of Win7 on this drive. I would like to re - install my entire collection CS6 again.
As far as I remember, you must DISABLE all our software installed PRIOR to the activation of any new facilities?
If so, since I have not disable the software of my dead drive (which I can't access now anyway) - how can I disable it now? I don't see any option to do it on my online account.
Can someone advise please.
If a Customer Service Rep is reading this - can you be please DISABLE all my CS6 Master Collection software - please so I can reinstall again.
Thank you very much.
You should contact the Adobe Support via chat and ask them to reset your activations - you will need the serial number.
Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )
You are allowed to have two facilities enabled, so if you wait for the week to get their attention, you can install and activate as long that you had only activation one used so far. When they reset the activations you can reactivate again later (or turn off the new one yourself before chatting with them).
Tags: Adobe
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Available downloadable Setup files:
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