Acrobat Pro XI suddenly does not work

I have updated acrobat XI pro installed on Macbook Air with El Capitan all set to date. When I try to 'create a PDF file of the file', then try to open any file I want to convert (Word doc, for example), first comes a blank word doc then it gives an error message "Acrobat cannot open 'Example.docx' because it is not a supported file type or because the file has been damaged (for example, it was sent as an attachment to e-mail and has not been correctly decoded).  To create an Adobe PDF document, go to the source application. Then choose Save in Adobe PDF format from the drop-down list on PDF in the print dialog box. "I've uninstalled and reinstalled Acrobat and no dice. This has never happened before and I got Acrobat for almost a year and it has worked flawlessly on this machine. And it comes with several types of documents and document files have gone very well because I checked and created dummy files to demonstrate the issue. Also, when I try to save a PDF file in a smaller file, I get an error message saying that I don't have permissions people or disk space. It is also a new show. No new installs either. Can anyone help please?

Hi benjaminseides,

LIST SUPPLIES IP AND INFORMATION of CONTACT NOVEMBER 2015.docx is a MS Word file not a PDF file, please open it using MS Word does not using Acrobat.

Acrobat/Reader only process PDF files.

Kind regards
Nicos

Tags: Acrobat

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