Acrobat pro XI to a new computer transfer

I want to transfer acrobat pro XI from one laptop to another

I disabled on the old laptop a downloaded acrobat pro XI of the Adobe site

I have the serial number of the original product

When I try to open a file "adobe" a dialog box comes up saying the serial number is valid but cannot find a product calling.

Adobe Acrobat ProXI sdoes do not appear in the drop-down option of products

Any help welcome that I need to use acrobat pro a lot

Concerning

Darren

Hi darreno60941475,

This error appears when you try to install an upgrade version.

During the upgrade, you will be asked to enter the serial number twice.

The first time, you must enter the serial number for the product you bought for example Acrobat XI and the second time, you will be asked to enter the serial number for the previous version you had.

So please enter serial number previous version on the second line.

Kind regards

Ana Maria

Tags: Acrobat

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