Difficult to re - install Acrobat Pro XI on the new computer after disabling it on the old.
I got XI of Acrobat Pro installed on a desktop running Windows 7. Everything was fine, until I got a new desktop computer, faster (still under Windows 7) so I disabled Acrobat on my old computer, downloaded and installed the same version (Pro XI) on my new computer with the same serial number, and now it does not work. I get a dialog box titled "serial number Upgrade. Under the title it says ' serial number you provided is valid, but calling it a product was not found on this computer.
Below that, it tells me to choose one of the following products in a drop-down menu, but Acrobat Pro XI is not one of the selections!
Antlersrob he asks serial number previous version of Acrobat that you upgraded. You can find your serial number registered under your account at http://www.adobe.com/. You will find more details in your serial number to find fast - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
Tags: Adobe
Similar Questions
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Replacement laptops. Try to install Acrobat Pro XI on the new. Serial number was rejected. What should I do?
Contact Adobe Customer Service. Only they can tell you if your s/n is really valid or not.
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I try to install Acrobat Pro XI, but the installer says I already have a more functional version installed. What is installed on my PC is Acrobat XI Standard, which I don't consider to be a more functional version. What I actually need to uninstall the version Standard in order to be able to install the Pro version?
Ugh! I have PitStop Pro 12 installed in Acrobat Standard XI as a 3rd party plug-ins. Do you know by chance that will survive the uninstalling XI standard and installed in XI Pro?
If this isn't the case, then I have to turn off before the Standard uninstall, reinstall it after the installation of Pro and then re-enable it.
Even though I hate the answer you provided, thank you to answer and do it very quickly.
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How can I reinstall Acrobat Pro XI on a new computer?
I installed Adobe Acrobat Pro XI on my new computer (who want to move the product from my old computer to my new). After installation, when I opened Acrobat Pro XI I get this message "serial number is valid, but calling it a product could not be found." I am sure that I am using the correct serial number, but why is the new facility not to recognize Pro XI?
your xi is an upgrade from one version to the other.
After you have entered your serial number xi, Setup checks your computer for an earlier version. lack of find an it should invite you to select your previous version (9 or X, for example) in a drop-down list. After you select the previous version, you will be asked to enter the serial number of the previous version.
Enter the correct number at the right time and proceed with the installation.
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I have to install Acrobat Reader XI on a new computer, what is my license number?
I have to install Acrobat Reader XI on a new computer, what is my license number?
The software called Adobe Reader XI is free and does not have a license number. Do you have another product?
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I tried to install my ps cs6 on my new computer, after I entered the serial number, I got the massage, the serial number is not valid
Installs on the Photoshop forum.
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Install Acrobat Pro DC on the second computer
I get a message ' download Acrobat Pro DC of the www.adobe.com/go/getacrobatdc URL and it does not work. "
Hi wardw16696300,
You can download Acrobat DC using one of the links below according to your subscription license:
Continuous: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
Classic (perpetual): https://helpx.Adobe.com/Acrobat/KB/Acrobat-downloads.html
Subscription of the CC: https://creative.adobe.com/products/acrobat
Please come back if you have additional questions.
Kind regards
Rahul
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Acrobat pro XI to a new computer transfer
I want to transfer acrobat pro XI from one laptop to another
I disabled on the old laptop a downloaded acrobat pro XI of the Adobe site
I have the serial number of the original product
When I try to open a file "adobe" a dialog box comes up saying the serial number is valid but cannot find a product calling.
Adobe Acrobat ProXI sdoes do not appear in the drop-down option of products
Any help welcome that I need to use acrobat pro a lot
Concerning
Darren
Hi darreno60941475,
This error appears when you try to install an upgrade version.
During the upgrade, you will be asked to enter the serial number twice.
The first time, you must enter the serial number for the product you bought for example Acrobat XI and the second time, you will be asked to enter the serial number for the previous version you had.
So please enter serial number previous version on the second line.
Kind regards
Ana Maria
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Download/install Acrobat Pro DC on the second computer, just bought.
I just downloaded "Single-app creative cloud for Acrobat Pro DC membership" and installed on my computer, however, I have problems to install it on the second computer. It was supposed to be the ability to install up to two computers? Is there a link I can click on or where to find in the connection section?
The installation on the second machine should be no different from how you did on the first.
Download/install the desktop application, connect and install applications subscription.
Creative cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.htmlSign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.htmlInstall, update, or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.html -
I want to get the subscription of $ 15, but I was wondering if Adobe allows me to install my operating system on a single computer on both. Win 7 virtual and Yosemite.
Hi Joel,
Yes, in case if it is a subscription, you will be able to use it on both operating systems.
You can download Acrobat XI Pro using this link https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html & serialize using your Adobe ID
In case if you encounter a problem, please let us know. We will be happy to help you.
Kind regards
Nicos
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Cannot install Acrobat pro. Istalling the cloud gives the following message
Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240}.
ERROR: Install payload MSI failed with the error: - 1603 Fatal error during installation.
MSI error message:
ERROR: installer of third party AcroPro.msi payload failed with exit code: 1603
I also tried to install a trial version of 30 days of adobe web site. The error message is: a more recent version is already installed Adobe PDF creation add-on installed 11.0.01.
Where should I go from here?
I have uninsalled Adobe PDF creation add-on 11.0.01 and Acrobat Pro installed OK.
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Install CS 6 and acrobat pro XI to a new computer
I have a new computer and want to install both programs to the new.
How do I get new serial numbers and how it works.
You don't get a new serial number... disable you this feature on your old computer, and then install it on your new computer
-how https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
You install programs exactly in the same way you did the 1st time... Put your disc in the drive, and enter your serial number when asked
.
Download & install instructions https://forums.adobe.com/thread/2003339 can help
-includes a way to go to a page to download the Adobe programs if you do not have a disk or drive
-you will need to enter your original serial number during the installation for non-Cloud programs
-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Membership questions and problems https://forums.adobe.com/thread/1146459
- or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216
Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq
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My computer has been stolen! It had Windows 7 Professional 64 bit for the new buildings of the computer. I still have the original disc and product key. Can I deactivate the license on the stolen computer and install my copy of the OS on my new computer? I'm having a hard time trying to find the funds to buy what I had once and I think it's not fair if I have to buy a new product key, when I still have the original disc and has been victim of theft.
If its an OEM version of Windows, you are probably out of luck (can't hurt to try). For a version of "Retail"...
If you a proof of purchase, then you may be able to get a replacement.
How to replace Microsoft software or hardware, order service packs and replace product manuals
http://support.Microsoft.com/kb/326246You can also try Windows Genuine Advantage Support (scroll down to find your country)
http://customercarecontacts.com/contact-Microsoft-support-phone-of-Microsoft-Corporation/
US phone numbers: Windows 7: 1-866-530-6364
Windows Vista: 1-866-530-6599
Windows XP: 1-866-530-6599
Microsoft Office: 1-866-530-6599
All other products: 1-866-530-6599J W Stuart: http://www.pagestart.com
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I took the plunge to buy the student/teacher edition of the Adobe Creative Suite 6, Design & Web Premium a week ago and the next day, I installed the software from my computer died following a problem unrelated to the logic board. Given the circumstances, I made the decision to buy a new computer, but I now find myself without the Adobe software. I am currently the electronic-mail/live-chat with Adobe but haven't gotten a response yet. I hope they'll forgive because I got the approval documents of work of Apple as a mode of proof. I know he has nothing which can be solved in the same time, but if anyone has had this kind of experience and can throw any hope of wisdom while I wait, that would be much appreciated.
Thank you!
as long as you have your serial number, download the installation files and install.
Available downloadable Setup files:
- Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: XI, X | 9,8 | 9 standard
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
- Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
- Lightroom: 5.7.1. 5 | 4 | 3
- Captivate: 8 | 7 | 6 | 5.5, 5
- Contribute: CS5 | CS4, CS3
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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Hi anyone has the answer for this?
Download Acrobat products | Standard, Pro | DC, XI, X
Mylenium
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