try to load a previous product, Acrobat Pro 11, on a new computer

Similar Questions

• How can I reinstall Acrobat Pro XI on a new computer?

  I installed Adobe Acrobat Pro XI on my new computer (who want to move the product from my old computer to my new). After installation, when I opened Acrobat Pro XI I get this message "serial number is valid, but calling it a product could not be found." I am sure that I am using the correct serial number, but why is the new facility not to recognize Pro XI?

  your xi is an upgrade from one version to the other.

  After you have entered your serial number xi, Setup checks your computer for an earlier version.  lack of find an it should invite you to select your previous version (9 or X, for example) in a drop-down list.  After you select the previous version, you will be asked to enter the serial number of the previous version.

  Enter the correct number at the right time and proceed with the installation.

• I bought acrobat Pro DC a few months ago, but now I replaced my computer for a new. How to get back my acrobat Pro DC on the new computer?

  I bought acrobat Pro DC a few months ago, but now I replaced my computer for a new. How to get back my acrobat Pro DC on the new computer?

  Hi turbomail,.

  I see that you have an active subscription Acrobat Pro. Please try to download and install from this page: https://cloud.acrobat.com/acrobat. Please see Acrobat DC subscription | Download and install for more information.

  Let us know how it goes!

  Best,

  Sara

• Hi, not long ago, I bought a computer and adobe ac pro 11, the computer broke down, I got a new and I don't know how to download acrobat pro 11 on the new computer.   Help, please.  Thank you.

  Hi, not long ago, I bought a computer and adobe ac pro 11, the computer broke down, I got a new and I don't know how to download acrobat pro 11 on the new computer.   Help, please.  Thank you.

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | 9,8 | 9 standard | 8 standard
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Difficult to re - install Acrobat Pro XI on the new computer after disabling it on the old.

  I got XI of Acrobat Pro installed on a desktop running Windows 7.  Everything was fine, until I got a new desktop computer, faster (still under Windows 7) so I disabled Acrobat on my old computer, downloaded and installed the same version (Pro XI) on my new computer with the same serial number, and now it does not work.  I get a dialog box titled "serial number Upgrade.  Under the title it says ' serial number you provided is valid, but calling it a product was not found on this computer.

  Below that, it tells me to choose one of the following products in a drop-down menu, but Acrobat Pro XI is not one of the selections!

  Antlersrob he asks serial number previous version of Acrobat that you upgraded.  You can find your serial number registered under your account at http://www.adobe.com/.  You will find more details in your serial number to find fast - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

• Acrobat pro XI to a new computer transfer

  I want to transfer acrobat pro XI from one laptop to another

  I disabled on the old laptop a downloaded acrobat pro XI of the Adobe site

  I have the serial number of the original product

  When I try to open a file "adobe" a dialog box comes up saying the serial number is valid but cannot find a product calling.

  Adobe Acrobat ProXI sdoes do not appear in the drop-down option of products

  Any help welcome that I need to use acrobat pro a lot

  Concerning

  Darren

  Hi darreno60941475,

  This error appears when you try to install an upgrade version.

  During the upgrade, you will be asked to enter the serial number twice.

  The first time, you must enter the serial number for the product you bought for example Acrobat XI and the second time, you will be asked to enter the serial number for the previous version you had.

  So please enter serial number previous version on the second line.

  Kind regards

  Ana Maria

• I have Adobe Acrobat Pro XI - but my new computer only has not a cd rom drive - how can I install the software

  Hi anyone has the answer for this?

  Download Acrobat products | Standard, Pro | DC, XI, X

  Mylenium

• Install CS 6 and acrobat pro XI to a new computer

  I have a new computer and want to install both programs to the new.

  How do I get new serial numbers and how it works.

  You don't get a new serial number... disable you this feature on your old computer, and then install it on your new computer

  -how https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  You install programs exactly in the same way you did the 1st time... Put your disc in the drive, and enter your serial number when asked

  .

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

  -you will need to enter your original serial number during the installation for non-Cloud programs

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -Membership questions and problems https://forums.adobe.com/thread/1146459

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• Reinstall Acrobat Pro 10 on a new laptop computer

  I get an invalid license when I try to install Acrobat Pro 10 on a new computer laptop. How can I reinstall this product on my new laptop?

  Hi radillard,

  Please make sure you use the right serial number for the correct version.

  You can message the serial number to me and I'll check if it of fair or not.

  Send me a private message. Do not post it here.

  If you are unsure how to check: http://forums.adobe.com/thread/1184148

  If you believe that the serial number is valid, then please follow the solution 1 KO: http://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html

• Replacement laptops. Try to install Acrobat Pro XI on the new.  Serial number was rejected.  What should I do?

  Replacement laptops. Try to install Acrobat Pro XI on the new.  Serial number was rejected.  What should I do?

  Contact Adobe Customer Service. Only they can tell you if your s/n is really valid or not.

• Installation of acrobat from adobe installed pro XI on a new computer, but to send a message that is not a product "qualified."

  Installation of acrobat from adobe installed pro XI on a new computer, but to send a message that is not a product "qualified."  Adobe's Acrobat pro XI is installed on my computer but is not listed as a product approved in the drop-down menu.  The message indicates that the mu serial number is valid, but no registered product is downloaded.

  ????

  Hi William Jones,

  Please make sure that you enter the correct serial number for the product.

  Also share you get the exact error message.

  See this KB doc: error: "this serial number is not for a product calling it" | Adobe Creative Suite.

  Let us know if this solves your problem.

  Kind regards

  Meenakshi

• I bought a new computer and I transfer Acrobat Pro XI from my old computer. I disabled it on my old computer and downloaded on my new computer from my orders. When I opened Acrobat it tells me my serial number is valid, but no qualifications don't prod

  I bought a new computer and I transfer Acrobat Pro XI from my old computer. I disabled it on my old computer and downloaded on my new computer from my orders. When I opened Acrobat it tells me my serial number is valid but no product calling it are on my computer. But I see it on my desktop and in my programs. How can I get the program to see the right pair?

  Hello

  This link might help: the entered serial number is valid, but cannot find a product calling on this computer

  Kind regards

  Sheena

• installation of acrobat Pro XI on a second computer (mac)

  I need a very basic manual step by step how to install acrobat Pro XI on a second computer (mac), please.

  I have a license to front.

  Thank you!

  / Susanne

  Hi Goran,

  You can download Adobe Acrobat products | Standard, Pro | DC, XI, X and install it on your computer.

  Then use your license to activate the product.

  Kind regards

  Sheena

• Y at - it support for download 2014 Acrobat Pro XI on my new Mac?  Former 2011 broken Mac is not not repairable.

  Need help to download 2014 Acrobat Pro XI on my new Mac.  Former 2011 broken Mac is not not repairable.

  Hi Williams95988165,

  You can download Acrobat XI pro from here: https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html#download_11_10

  Let us know if this helped you!

• I had to reset my computer and now I have to reload everything on my computer. I tried to download it but I can't.  How do I get Acrobat Pro XI back on my computer?

  I had to reset my computer and now I have to reload everything on my computer. I tried to download it but I can't.  How do I get Acrobat Pro XI back on my computer?

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq