Acrobat Pro XI via Creative Cloud installs twice on Win 8.1 Desktop

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• Installation of Premiere Pro CS6 via Creative Cloud will not work

  I bought the plan for Adobe Premiere Pro CC on Amazon.com. I installed creative cloud, and through the application, I clicked "install" next to Premiere Pro CS6. Once it sets in, there is no button 'open '. He says only: "updated" next to the name, along with a gray check beside him.

  I tried to uninstall and reinstall Premiere Pro CS6, and subsequently, I even rebooted my computer. I reinstalled the creative cloud application and tried to install the first Pro CS6 once again, but I can still access the app of Premiere Pro.

  Please check the applications on your computer.

  May be it is installed.

  In case it is not the case.

  Reference: https://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  I hope this helps.

  Concerning

  Megha Rawat

• Impossible to reinstall acrobat pro XI with creative cloud

  Hello

  It has been several times Acrobat Pro wants to update with creative, in order to update cloud, but everytime, at one time, he says that it is impossible to install the update, because the current version has been modified (?). So it seemed like a bug and I let go.

  But as it's several weeks he says, I found it boring and today decided to uninstall Acrobat Pro with the uninstaller (in acrobat pro folder). He uninstalled it pretty well!

  But now I want to INSTALL the latest version of Acrobat Pro XI, so I go to my creative Cloud applications, and it is said "to date".

  OK, so I go to the website of 'download' application, but it opens up the creative cloud app that says that it is up to date! But it's not! ...

  So what can I do?

  Thank you

  Yeeees! I found the problem! For all installations! X, XI and 11.0.04!

  The problem: I moved the folder tmp of Mac OS in a hard drive named "Macintosh HD". The Acrobat installer do not like to all spaces in folder names. Perhaps Adobe could solve this problem, one day, regarding the whole mess around this installation of # $@ and Acrobat.

  The solution: move your tmp folder on another place where there is NO ROOM. That way, after opening the Terminal application:

  sudo Ditto/private/tmp/Volumes/your_hdd_name_without_spaces/private/tmp

  sudo rm - rf/private/tmp

  sudo ln-s/Volumes/your_hdd_name_without_spaces/private/tmp/private/tmp

  And everything is in order now. Or should be.

• Creative cloud installs twice

  I work with 8 64-bit windows.

  After installing the Office of creative cloud, I downloaded and installed;

  • Acrobat Pro XI
  • Illustrator CC
  • InDesign CC
  • Photoshop CC

  When I check in programs and features, I see two installations of Acrobat XI Pro (it's 2 x 2 GB!).

  

  And when I look in the windows screen I see two applications indesign, two applications of photoshop and two applications of illustrator. In any case, it's a button to launch the 64-bit version and a normal / 32-bit? Version.

  

  I don't understand this. It should be 64 bit all a single installation / app.

  Of course, all these applications are installed in 2 versions (32 and 64 bit), normally you can remove the 32-bit version.

• Adobe InCopy (via Creative Cloud) can be installed on Windows Remote Desktop?

  Hello, can Adobe InCopy (via CC) be installed on the Windows Remote Desktop? We already have licenses for all users of the software team in our Organization so it would be the same that connecting to a second computer creative cloud.

  We use the InCopy remote workflow to great success, but sometimes the InCopy users need to access the files on our servers.

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• I am trying to download acrobat pro dc creative use of clouds packer. It fails every time. It seems like PAC and do the package, but then when I try to install (acrobat pro dc) nothing happens. Installation starts but there is no dc pro acrobat installs

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  Hi Pavle,

  The installer for Acrobat is different from the rest Cloud Creative applications that is why when you create a package by using Creative Cloud Packager, there are two folders created:-

  (1) build-->> all upward for all Applications of Cloud Creative except Acrobat.

  (2) exceptions-->> Contains for Acrobat and the Muse.

  You will need to install Acrobat first through the Exceptions folder. Select the option to install as a trial or a subscription.

  Then install the creative rest of Cloud applications through generation file, it will install the applications and your copy of Acrobat license also.

  I hope this helps!

  Thank you

  Tanvi

• Creative cloud Installer is stuck in "Initializing..."

  Hi all.

  Downloaded the CreativeCloudInstaller.dmg

  Double clicked on it, you are invited to the Creative Cloud Installer.app

  I start, typed the password for root on command prompt. Progress of the installation bar starts, but then it stops on "install initialization. In the activity monitor, the process is then marked as answer No.

  Blocked.

  OSX El Capitan

  MacBook pro retina 16 GB

  Any ideas on how to get around? Thank you much in advance.

  Alberto

  Restart your computer and try again.

• Just migrated to a new MacBook Pro and Adobe Creative Cloud is not executed.

  After a migration to a new MacBook Pro, I get an alert at startup that Adobe Creative Cloud is damaged.

  I downloaded the installer of creative cloud as recommended, but it stops right after that I started to run it.

  The given alert is the same alert 'creative cloud is damaged"I receive at startup, with the link to download it Creative Cloud installer again.

  Uninstaller won't work, as it says I have CC Applications requiring a creative cloud.

  So, I'm in a bit of a loop. Given the no to join the Creative Cloud program, I can't disconnect.

  Any options? I am running 10.10.4

  .

  In fact, I found this answer in another thread.

  It worked for me. The key was ditching these two folders in public services:

  Good answer Brucgovn June 1, 2015-06:53

  Quit creative cloud application.

  1)

  Navigate to Applications > utilities.

  Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.

  2)

  Click on the link below and download & run the cleaning of Adobe tool:

  Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up selected."

  https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-1/agreement I on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleane r Tool.zip

  3)

  Click on the link below and download Adobe Application Manager and install the same.

  http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager9.0_all.dmg

  Once the installation is complete, a niche will disappear.

  Then open " Applications" folder and locate the launch of Adobe Application Manager icon and double-click it and update.

  Then try to install applications CC and check.

• I use the proxy and I can not install any software test Adob via Creative cloud because the installed CC said: no internet connection. What can I do?

  I use the proxy and I can not install any software test Adob via Creative cloud because the installed CC said: no internet connection. What can I do?

  Hello

  Can you please follow the instructions below.

  1. Click on the link below and open Photoshop Elements download link.

  Note: We are not anything downloaded from the page of Photoshop Elements.

  Do not close the page, just keep it open.

  Download Photoshop Elements products | 10, 11, 12, 13

  2. then click on the link below and download the installer directly mentioned in step 2.

  • for windows

  http://prodesigntools.com/trials3/AdobeProducts/LTRM/6/Win64/Lightroom_6_LS11.exe

  • for mac

  http://prodesigntools.com/trials3/AdobeProducts/LTRM/6/OSX10/Lightroom_6_LS11.dmg

  
  

  
  You can run the installation file once the download is complete.

  Hope this will solve your problem.

  Kind regards

  Hervé Khare

• Adobe Creative Cloud installer does not even open when you click on it.

  Downloaded the installer and nothing happens when I double click above to open it. I checked the Task Manager and see it running however no window will not appear at all. Try to install Photoshop and is not to have it all.

  Hello

  Please see, Re: impossible to install run the Adobe Creative Cloud installation

  Let us know if that helps.

• Dialog box that says ' Creative Cloud Installer wants to make changes. Type your password for this purpose"- I type my password for Adobe ID (creative cloud), but it will not accept it. who should I go for help with this query?

  Dialog box that says ' Creative Cloud Installer wants to make changes. Type your password for this purpose"- I type my password for Adobe ID (creative cloud), but it will not accept it. who should I go for help with this query?

  It does not ask the cloud your computer admin password password!

• I bought the pro version of creative cloud yesterday but was advised that I already have it or didn't need. How to cancel the purchase?

  I bought the pro version of creative cloud yesterday but was advised that I already have it or didn't need. How to cancel the purchase?

  Hey Tyler,

  The cancellation of your subscription to creative cloud-

  Please contact the customer service

  * Be sure that you are logged on the page with your Adobe ID.

• Creative cloud installation runs. No error, but it does not install. 19gigs of free hard disk space. What is the question?

  The title says it all.

  Creative cloud installation runs. No error, but it does not install. 19gigs of free hard disk space. What is the question?

  Uninstall anything cc which can be installed.

  clean cc by the use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Restart your computer

  Restart the cc desktop application installation, https://creative.adobe.com/products/creative-cloud

• "Creative Cloud installer never realize cambios. Enter known contrasena para esta Operación please' than contrasena? : The Adobe aren't.

  "Creative Cloud installer never realize cambios. Enter known contrasena para esta Operación please' than contrasena? : The Adobe aren't. Neither of the Apple (in mi caso)

  It's the password of your computer so that your operating system knows that you give permission

• Creative cloud installs and does not open.

  Creative cloud installs and does not open.

  I tried all the suggestions (and there are many this seems to affect many people) please advise I already uninstalled and reinstalled 4 times nothing helps.  I ran the adobe cleaner ETC.  It is irritating that I paid for it and it will be forced to work on free software, because even if they suck, they work. Please notify

  Hello

  Please follow the steps mentioned below to delete previous files of the creative cloud and then try to reinstall it.

  
  

  Remove the OOBE and AAMUpdater folders.

  Mac OS:

  1. Exit creative Cloud Desktop
  2. Access \User\\Library\Application Support\Adobe *

  And/Library/Application Support / Adobe *.

  To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 and later.

  1. Find and delete the files AAMUpdater and OOBE
  2. Download creative-cloud

  https://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Windows:

  1. Exit creative Cloud Desktop
  2. Go to \Users\\AppData\Local\Adobe\

  And C:\Program Files (x 86) \Common Files\Adobe

  C:\ProgramData\Adobe

  1. To view the AppData folder and program hidden data, see files, folders, file name extensions. Windows XP, Vista, Windows 7.
  2. Find and delete the files AAMUpdate and OOBE
  1. 5 re - download creative-cloud

  https://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Kind regards

  Sandrine