Activation for Windows 7 problem

Bought a new computer and the store loaded on 64-bit OEM Windows 7 Home Premium.

They do not activate it but gave me the box with the DVD inside and outside (in very small print) are the product key.
When I enter the product key in an attempt to activate the software, I get a message telling me I entered the product key is not valid.
I am sure the software and product key are authentic. However, before that I tried to activate Windows I downloaded a number of Windows updates. These would make my unusable product key?

Have you tried to restart by phone?

How to activate Windows 7 manually (activate by phone)
 
1) click Start and in the search for box type: slui.exe 4
 
(2) press the ENTER"" key.
 
(3) select your "country" in the list.
 
(4) choose the option "activate phone".
 
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
 
(6) explain your problem clearly to the support person.
 
http://support.Microsoft.com/kb/950929/en-us

Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012

Tags: Windows

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  • Problems of Activation for Windows 7.

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    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 50
    Code of Validation caching online: 0xc004c4a8
    Windows product key: *-* - BCDCG - 3DHKJ-FYX8X
    Windows product key hash: 9Qr/LKT6lmkIf6mIk4zrQF7TAX4 =
    Windows product ID: 00359-033-8875304-85529
    Windows product ID type: 5
    Windows license type: retail
    The Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {41C65AC3-BDAB-4697-B16E-115A8881D5FB} (3)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed by: Microsoft
    Product name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.140303 - 2144
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
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    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

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    Cached result: n/a, hr = 0 x 80070002
    Version: 2.0.48.0
    OGAExec.exe signed by: Microsoft
    OGAAddin.dll signed by: Microsoft

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Outlook 2007-100 authentic
    Microsoft Office Home and Student 2007-100 authentic
    OGA Version: Registered, 2.0.48.0
    Signed by: Microsoft
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

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    Proxy settings: N/A
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    Default browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: fast
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    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->

    Other data-->
    Office details: {41C65AC3-BDAB-4697-B16E-115A8881D5FB}1.9.0027.06.1.7601.2.00010300.1.0.003x 32*-*-*-*-FYX8X00359-033-8875304-855295S-1-5-21-2324992012-687645273-4032142572GatewayGM5688EAmerican Megatrends Inc.. 7B3G1P04 20080218000000.000000 + 000B49B3D07018400F204090409Eastern Standard Time(GMT-05:00)03GATEWASYSTEM 100100Microsoft Office Outlook 200712AA3EAD18B5B4F14Ww1Ze/MSYGBIhA5Md7oOT09Y9AA =81610-906-1228796-626311100Microsoft Office home and Student 200712ptLrp6srHH75Zr8O3dQgmqVoTac =81602-910-5189534-683531 91FCD361C4971C

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, retail channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-033-887530-01-1033-7601.0000-2502014
    Installation ID: 002312751613395961917592454982804476151086876263799010
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: FYX8X
    License status: Notification
    Reason for the notification: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 5
    Trust time: 08/09/2014-15:58:33

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A8
    Beyond: 0 x 0000000000000000
    Event timestamp: 9:7:2014 19:15
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
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    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
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    Windows marker version: 0x0
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    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC GATEWA APIC1454
    FACP GATEWA FACP1454
    HPET GATEWA OEMHPET
    MCFG GATEWA OEMMCFG
    SLIC SYSTEM GATEWA
    LASRYVITRAGE OEMB1454 GATEWA
    ASF!   AMD SB600ASF
    SSDT A M I POWERNOW

    Hello Leo,

    Thanks for posting your query in Microsoft Community.

    I understand that you have problems with activation in Windows. Then, please follow the following suggestions to solve the problem.

    First of all, try to activate Windows by phone and see if it works.

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    http://support.Microsoft.com/kb/950929/en-us

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    one), click on Start, click on the Search box.

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    (f) restart 2 times.

    You can actually try to rename the token and see if that helps.

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    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->

    Validation code: 50
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    Office details: {66273C21-472F-4C3A-B42F-DCD26E306CA9}1.9.0027.06.1.7601.2.00010300.1.0.003x 32*-*-*-*-V9FVY00359-OEM-8992687-001992S-1-5-21-3983671540-1121995669-3265844560OEGStoneDG41WVIntel Corp. WVG4110H.86A.0016.2011.0414.1502 20110414000000.000000 + 000C2133107018400F808090409GMT Standard Time(GMT+00:00)03109

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    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
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    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800199-02-2057-7601.0000-1922011
    Installation ID: 012004891171058956405943291285309640407752212123532871
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
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    License status: Notification
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    Remaining Windows rearm count: 1
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    Windows Activation Technologies-->
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    HrOnline: 0xC004C533
    Beyond: 0 x 0000000000000000
    Event timestamp: 8:31:2016 16:30
    ActiveX: Registered, Version: 7.1.7600.16395
    The admin service: recorded, Version: 7.1.7600.16395
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    N/A

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    -----------------------------------------
    Validation of Windows data-->

    Validation code: 50
    Code of Validation caching online: 0x0
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    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

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    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

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    Initialize and script ActiveX controls not marked as safe: disabled
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    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0 x 80070003]
    [File mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0 x 80070003]
    [File mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0 x 80070003]
    [File mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0 x 80070003]

    Other data-->
    Office details: {6F4129FB-F5E1-425C-A15E-64B794FE26A6}1.9.0027.06.1.7601.2.00010100.1.0.001x 64*-*-*-*-HYRR22S-1-5-21-2742374032-2951623872-1680261808the system manufacturer,System Product NameAmerican Megatrends Inc. 00426-OEM-8992662-00006 1503 20110311000000.000000 + 00038643807018400FE04090409Time(GMT-08:00) Standard Pacific03100100Microsoft Office Professional Edition 200311OfOqZUOY02Hs4sq3MYFs6W4Vfw8 =70145-747-5892254-575741 83B531264AADDD6

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.1.7601.17514

    Name: Windows 7 Ultimate edition
    Description: operating system Windows - Windows (r) 7, channel OEM_SLP
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600006-02-1033-7601.0000-2112013
    Installation ID: 021192247580617413650276583580083155874870152455822813
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial product key: HYRR2
    License status: Notification
    Reason for the notification: 0xC004F057.
    Remaining Windows rearm count: 3
    Trust time: 30/07/2013-10:28:21

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    Beyond: 0 x 0000000000000000
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    ActiveX: Not registered - 0 x 80040154
    The admin service: not registered - 0 x 80040154
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    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID consistent: n/a
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    ALASKA APIC HAS M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    ALASKA MCFG A M I
    SSDT AMICPU PROC

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