Activation of SATA II (3.0 g) on the Vostro 1700

Most disappointed by the lack apparent knowledge on the support line which seemed to think that SATA II was to with the processor!  I have a 1700 which has a drive of ST9200420ASG - the disk sutomatically turns at speed SATA II BUT need the rest of the system to recognize.  The controller seems to be 82801HEM/HBM SATA AHCI Controller & driver is Intel 7.0.1.1001 (which dates back to April 2007, & seems to be part of the Intel Matrix Storage Manager).

Problem is that when the control on the disk Intel Matrix Storage Console appears but is reported as using the generation 1 (support tried to claim that he was of SATAII, but the help file for Intel shows that Gen 1 is 150 & Gen 2 is 300).

I appreciate that in practice, the difference is minor, but the disc is designed & bought to SATAII and I would like this to run.  The only thing I see is that Intel have released pilots Storage Manager 7.8.0.1012, but this does not appear on the site of Dell thd. I checked all the other driver updates on the Dell does not.

It would be useful that someone on the support Dell is reading this & can help given the very low level of knowledge demonstrated by the call center (based in India, I think)

Thank you


Tags: Dell Drives

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