ADB Smartphones blackBerry with PRIVATE problems

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• Smartphones blackBerry with emails problem

  Hello

  For some time (2 or more weeks), I have problem with my emails. Some of them come with delays to the aircraft, some of them come at all. Resemble delays of 15 minutes up to a few hours. For example: today last email I received at 07:40 on the interval, during the day I got 30 + emails and I don't have on the device. I called to the Poland of T - Mobile, but it seems that they don't care. "We're sorry, we're working on that, we'll fix it...". ». I called them last week, yesterday, an official complaint was sent by post 3 days ago. Still nothing. Is there another solution for this problem? My camera BB9900 with OS 7.1 worm 2061 (v. 7.1.0.714, platform 5.1.0.532).

  Thanks in advance

  Wojtek

  Hello and welcome to the community!

  Your device, that's all that you can do the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If this does not it, it's on the door-side (as they have told you), and unless you have a way to fight them, you must wait for them to solve. You can, of course, check your contract documentation to see if it is at any point in the required resolution that they must respect... that normally would require so some financial remedies to their users. I have no idea what your contract might say in this regard, however.

  Good luck!

• Smartphones blackBerry with GPS problems

  Hello

  I have problems with applications that use the gps with my bold 9780, I'm in os 6 v. 0.0.285

  GPS location that works as when I update location in gps options I have the new values for latitute and longitude, although satellite number is zero and the precision is 1098 meters according to me (which is a kilometer!)

  I tried different applications such as google maps, garmin, lifeinpocket and in zero gps is workin

  any idea?

  Thank you

  To obtain a more accurate reading, activate your phone to use the network as GPS settings.

  Go to Options > device > do site settings, scroll to the place making it easier to choose Enabled for adjustment.

  With the network (the cell tower information) parameters and GPS working together, your accuracy should improve.  I have no explanation why your GPS alone is not very accurate (very strange), but try what I suggested.

• Smartphones blackBerry with Blackberry ID problems

  I deleted my Blackberry ID by clicking on the link provided in the confirmation email that I received when I first created it. Now when I want to check my account or put in another SIM, he still asks me to connect, but I don't know my password longer (am now at 6 out of 10 attempts). At the same time, when I click on the option 'forgot password' it tells me to make sure that my BlackBerry ID enabled one I typed the right e-mail address? !!!

  How I can ged rid of it all? I don't need a Blackberry ID and want to just my phone as it was before I created this account in the first place. Help, please

  Yes, a wipe will delete all user data and perhaps all the 3rd party apps... see these for reference:

  • KB26694 How to change the ID BlackBerry PlayBook, BlackBerry tablet or a smartphone BlackBerry with BlackBerry 7
  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  If you use your BB (I'm not on this point), you can make a backup of your data first with Desktop software and then restore after completing the BB ID wipe and other things..., it would be better to wait the restoration before know of things work well, just in case where:

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware
  • KB23680 A backup of the smartphone BlackBerry using BlackBerry Desktop Software 6.0 to 7.0

  You should also probably do a selective restore rather than a wholesale restoration... just to be sure restore you only the data items that are important (e.g., contacts, calendar, etc.) and not on the databases that could be problematic if restored:

  • KB03974 List of database for the blackBerry smartphone

  In addition, it would be a good idea to use a desktop app Organizer for your data, rather than having your BB as the "main source". With a compatible organiser, you can synchronize between your PC and your BB all these data, which then allows you to forward to your full size PC monitor/keyboard/mouse to actually work with the data:

  • KB12268 BlackBerry Desktop Software for Windows supported for synchronization applications
  • KB03315 How to synchronize Organizer data (calendar, to-do list, memo list and list of contacts) using the BlackBerry Desktop Software
  • KB19148 How to synchronize Organizer data in Microsoft Office for Mac between the phone smart BlackBerry and your Mac using BlackBerry Desktop Software

  I know I'm throwing a lot to you, but, well... I want to make sure that you are getting the most out of your BB you can, as well as the protection of your data at the same time. Oh Yes... which reminds me... don't forget to activate the app BB Protect free once you have everything... He's going to save your data in the cloud as an extra measure of data protection. It will also help in the case of loss or theft.

  • KB25061 What is BlackBerry Protect?

  Good luck!

• Smartphones blackBerry with curve 9320 problem: I need to disconnect and reconnect to receive mails and browse

  Hello

  I have the following problem with my BB Curve 9320: several times per day email stop and I can't use the Internet (while telephone calls normally).

  Whenever this happens I have to disconnect and reconnect to the network. As soon as I reconnect to the network again starts the flow of electronic mail and Internet is available.

  I contacted my mobile operator (wind, Italy) and told me that it is not for lack of wind, but a technical problem of the phone.

  Thanks in advance for your support.

  Marco

  Hi, KIDA,.

  Try one of the following - option

  1. when your device is turned on, remove the battery for a minute and then reinsert the battery. This do a reboot your device that addresses minor issues with the BlackBerry.

  2. KB17877 how to start a smartphone BlackBerry in Mode safe

  3. have a backup of your device data and then have a security wipe. Options > Security > Security Wipe. Enter "blackberry" without the quotes. This will delete all your data from the device.

  4. consider the update/reinstall the OS device.

• BlackBerry Smartphones Blackberry 9900 Notification problem

  Excuse me, I have a blackberry with OS 7.1 9900

  and I have a problem of notification, which occur when there is a bbm / fb / nothing else.

  When I click on this notification in the bar notifcation, it act normally and then open the message / fb / bbm / whatever it is,.

  and when I've done and press the back button to go to the home screen, the notification is still there. always in the toolbar State, but the icon in the notification already bar disappears, until I have shut the drawer and open it again to she disappear. How to fix this bug? usually, I restart my phone and it works. but another 10 minutes, the problem comes again.

  This bug is reallly annoying me. Please give me a solution. Thank you

  I attach a picture so that it appears clearly.

  -C' came then BBM, * Picture1 *.

  - and I click on the notification * Picture2 *.

  -Once finished with bbm - ing, I press return to go to the home screen, but it was still there! (but the icon already gone) * photo3 *.

  -before I close once again, the notification * Picture4 *.

  -I open it again and it's already gone * photo 5 *.
  

  
  

  

  
  

  

  
  

  

  
  

  

  
  

  

  Hello

  FYI - Your indignation is misplaced. This site has nothing to do with any formal support. On the contrary, this site is a community of users to volunteers who do their best, while also living their own lives occupied, to troubleshoot other kind souls to the best of their ability. There is no requirement for all voluntary meet any position whether... everything is voluntary, which is given to you by the goodness of their hearts. All they ever receive in return is gratitude... so unworthy of these volunteers can be a bit off-putting, I think.

  In any case you say you reboot and for a while, things are OK, but then the problem shows once again. Which could be a few different things... a bad OS... a bad app behave... maybe same material (although I doubt that your description so far).

  Have you checked for an OS updated for your BB? Since you said only 7.1 (OS levels have 4 bytes, not 2) and later does not reveal your carrier, there is no way to help you... but you can help you in this regard:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone
  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  Good luck!

• BlackBerry Smartphones BlackBerry Curve 9360 problems?

  Salvation to people reading this, I wonder if you can help me with this problem.

  I have a BlackBerry Curve 9360 on OS 7.0. When I try to save on the handheld or computer, it crashes all the time until he actually finishes the back upward... Any ideas? Second, when I try to update the OS 7.1, the program on my computer or my phone freezes. I know he said it can take up to 2 hours or more to fully update, I waited 5 hours today and always, he didn't budge from the 8% mark... I really need assistance her guys (and girls if there is ).

  Help would be greatly appreciated!

  Hello world. I just fixed this problem. You need wipe your phone and as soon as its reset back, start the update on the Desktop Manager with the handheld is connected. Do a wipe, Options > Security > Security wipe > click on "Emails, Contacts etc." > check out two other options are unchecked > then type "blackberry". Once it did, run back and update of the Office Manager. It does not freeze so . Hope this helps

• Sync of Smartphones blackBerry with vista calendar and address book

  Hi, I am new to the Blackberry curve 8310 and Windows Vista.  I can't get my info from my Blackberry to engage contacts and the timing of Vista because it is not recognized by Blackberry.  Any suggestions are appreciated!

  Hello. I am afraid that I did not understand all options regarding the synchronization of my 8310 with Vista calendar still; However, I had success sync my Blackberry with Contacts in Windows Vista, the other day.  After you load the Blackberry Desktop Software, go and click on synchronize, and then click the Configuration tab.  On this tab, click on the button "configure Synch... ».  This brings you to a screen that allows you to choose which office program you want to use to synchronize your info.  Select address book and then click on the "Settings" button... ».  Select Microsoft Outlook Express and click on "next >".  Select what kind of synchronization that you want to perform (if you want a clock 2 channels or just for the synchronization from your phone to the computer or the computer to the phone) and click on "next >", and then finish.  Go out and return to the Configuration tab, click the Sync tab and tap sync now.  Even if you have selected Microsoft Outlook Express for synchronization, to synchronize automatically with Windows Contacts for Vista.  (Or at least mine did).  I hope this helps!

• Smartphones blackBerry WiFi connection problems

  Hello everyone,

  I connected my BlackBerry with the wireless router, it is said that it is connected, but there is a dashboard and I can not activate the Internet or get emails.

  It is very strange because it worked until 24 hours ago. also, I use a laptop with WiFi that works very well.

  Is there advice?

  Thanks for your time, any help is appreciated.

  On your device, to manage connections > Mobile network > Data Services, you have what we or off or off roaming?

  Turn it on.

• Massive problems of Smartphones blackBerry with BlackBerry BIS AppID World after passage of provider

  Hello

  I recently changed suppliers and got a bunch of different problems since then. The old provider deleted my BIS account, which of course also disabled the functionality of messaging push on my BlackBerry. I tried to register a new account with my new provider, which has failed for unknown reasons. After several calls to my new hotline providers, they finally suggested to reset my BB to factory default and try saving again. After resetting, pretty much the first thing I was invited with was connecting BlackBerry id I used my old login and just after that, in the Mail Setup dialog box, got the error once again that there is a problem with the application server and I can't create or open a session with a BIS account. I was wondering how he could know my BIS account, so I made an another factory reset and this time created a new BlackBerry ID. This time everything went well past the new BIS account was created in a few seconds and a test mail was delivered to my device immediately. I was happy enough, until I noticed that I could not restore all my data of BlackBerry Protect because of the new BlackBerry ID. Also all my applications were gone from App World, which is linked to the BlackBerry ID as well. So what I was wondering is now

  (1) why did my BIS account linked to my BlackBerry ID,.

  (2) how can I remove the link it and use my new BIS account with my old BlackBerry ID and

  (3) if I can't do it, how can I get my BlackBerry Protect and App World purchases return data?

  I would have preferred the first two questions were answered, because I do not know to change providers and, therefore, accounts of BIS is a fairly common thing, so there must be some make it right, right? I hope that there is a way to solve this problem, because if I have to choose between 'keep apps but live without email' and ' have push email and redeem all applications ", I would probably choose Android instead.

  PS: I also tried to find a way to contact RIM, so they could disassociate my old account my ID BlackBerry BIS somehow, but there is really no such thing as "BlackBerry Support". The only thing I found was a button on the page of the App World for a refund etc, but then again, the link was dead.

  Just a brief update in case that someone else gets desperate as me. After the last response from sdgardne (a big thank you, btw) I had given up hope, because I didn't want to waste any more time with incompetent personnel of my ISP. But in a last shot I've collected a bunch of addresses email on the web I thought somehow on the RIM support/customer relations and sent an email describing my problem to each of them. I didn't really do anything, but after two or three days, I got a response. A big very nice person said "that is not a problem at all, we have corrected your account. Everything you have to do now is to make a backup, security - wipe your smartphone and connect with your old ID BlackBerry. "That's what I did, and it all works perfectly, with my new BIS account AND my old apps hour

  Way to go RIM!

• Problem Bluetooth PRIV Smartphones blackBerry with the BMW 328 model 2013

  I tried several days get my PRIV to connect with my bluetooth and phone/book music and the only way to make it work is to disable the function of my phone. When I try to connect my BB PRIV to my car, there will be des-1001,-1002, etc., next to the bluetooth signal and after a few seconds he suddenly resets my car bluetooth system. There is no new update for my car system and I have never had a problem with other Android, BlackBerry, or even Apple devices. It's the first time that this problem occurs and it's phone contacts which are somehow overloading my car infotament system. However there is no way for me to specifically stop the phone contact because even though I do in the bluetooth on the phone settings, every time I get in my car it resets the permissions and tries to connect again AGAIN and AGAIN the cause of the problem. Please let me know if my phone is broken software wise, or if the application contact break you guys used somehow some systems of infotament of the telephone directories of car etc. Cause the phone book may never load and I tried several times to make it work.

  Hey, if I could get my phone with my car, including the audio both phone and bluetooth features. In order for me to get it to work I had to download the new firmware from

  http://www.BMW.com/com/en/owners/connected_drive_services/mobile_devices/bluetooth_software_update.h...

  I put the last seven digits of my vin number in the search and downloaded the update to a USB plugged on the center console of my car. Once it was done I tried to connect and to my surprise my contacts list appeared. I pulled the top of Spotify and it played without screaming and cutting. I tried a phone call, and it worked as well. I want to test a little on my lunch hour but well again.

  See if it works for you.

• BlackBerry Smartphones Blackberry curve 9380 problem with the sos service

  Dear

  BBM

  I am from pakistan

  in 2013, I bought blackberry curve 9380 that it worked well without any problems.

  only 8 months before it shows the installation of the sos service fail.

  I updated a new os in it even it's show same problem so kindly give me the precise of the IDF solution so that I should use.

  model. 9380 curve

  PIN code. [removed personal information]

  BT MAC - 80 60 07 7 BB 20

  Made in Malasia

  It is a forum sponsored by BlackBerry user. I am a user like you.

  I do not understand "SOS service installation failed. What is installation of service in this context with SOS?

  I'm guessing that you mean that you are the only emergency service. I would have again assumed SIM card problem before the problem of the OS.

  Have you tried another SIM card in your BlackBerry and tried your SIM in another phone?

• Problems of Smartphones blackBerry with Facebook Places

  Hello world

  Having problems with my Blackberry Curve 8520 to update Facebook places - read the manual online and it explains how to turn on the GPS, but if I try, I don't have the option to turn it on... Any advice?

  Found the answer.

• Smartphones blackBerry with calendar questions probably a problem of setting

  Howdy all! I just changed a curve (which I really liked) to a "BOLD" (which I love!) I think I have a handle on most of the small difference, but have a problem with the screen of the MCH that makes me crazy! I can't seem to view the following two pending appointments under the "calendar" icon (of course it does not show the first two messages email either, but I can live with that). I tried a couple of different themes that display these options in their view example (most recently the Blackberry Storm today than themes4bb.com) but still no appointment until I actually open the calendar application. I think that it is in a setting somewhere, but I just feel like a "retarded" because I can not find it. Anyone out there have any ideas? I would really appreciate the help.

  Check out this article to see if it can help

  http://www.BlackBerry.com/BTSC/KB14646

• Problems of wireless synchronization for Smartphones blackBerry with Outlook calendar

  Hello

  I just bought a new "BOLD" and I put in place while it syncs popular with email on Outllok perfectly.

  However, I have a problem than anything either on PC Calendar syncs wirelessly with the device. But it does not work the other way (i.e. entry on device nopt sync with calendar on PC).

  My ios THAT BES enabled devices.

  Everyone else has had a similar problem... or more importantly, rather than a simple solution?

  Thank you

  I had the same problem with mine.  It was a useful document of KB.

  In the end, my timing problem origin because the BES was originally installed on the computer with a BESAdmin account but I later upgraded the Blackberry Manager software when connected under one administrator account.  This has led some of the services that run under administrator instead of BESAdmin BB.

  I open the services console and manually changed all services to start under BESAdmin instead of the administrator and voila - perfect synchronization.  Give than to try and check out the KB document.

  http://www.BlackBerry.com/BTSC/articles/961/KB05270_f.SAL_Public.html