Massive problems of Smartphones blackBerry with BlackBerry BIS AppID World after passage of provider

Similar Questions

• Smartphones blackBerry BIS and free (France)

  I use French of Blackberry products.

  I have a torch 9800 and since 3 days, I can't reach my email on my mobile.

  I think it's something easy to fix...

  I am registered correctly to the Blackberry Internet Service, but when I try to configure my email account I get always an error: error with the application server.

  My service provider's website does not http://free.blackberry.com/ if I try to create a new account that it crash and I never receive password on my mobile. There work since I have reinstall my mobile and update.

  It was probably ti necessary reset my email setting on my laptop... but how to do when the crash...

  Help, please!

  Looks like email account was always on my previous provider... he can explain why I can't configure it with my new provider... Have to wait now that it is active!

  If it helps other users :-)

• Problem of Smartphones blackBerry with BIS after the v5.0.0.822 (1385) :(

  Hi all

  I have a Bold 9000 and after the upgrade of software to v5.0.0.822 (1385) my BIS start to work. I have conection BIS, but the service is disabled on the phone. How can I activate it? If try to access the Web, the browser attempts to connect to the wi - fi and I can not change the type of connection to BIS.

  Very grateful for the help.

  Best regards

  Bruno

  bsousa wrote:

  My BIS begin to work.

  Perhaps, you intend to say "stopped" working?

  If you have a BlackBerry data plan on your service provider account, on your BlackBerry smartphone, go to:

  1. options > advanced > host Routing Table > Menu > register.

  2 send your service from your carrier's BIS site books:
  Of your handheld: http://www.blackberry.com/btsc/KB15402

  Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service books.

  Your desktop PC: http://www.blackberry.com/btsc/KB02830
  North American carriers - scroll down to select your carrier
  Carriers worldwide - find your operator from the list

  3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.

• Smartphones blackBerry BIS and OWA problem

  Hello, I am the COMPUTER administrator for my company. I recently migrated our Windows Small Business Server 2003 with Exchange 2003 system to new hardware. We have a BlackBerry Curve 8530 that is configured to use BIS and OWA to get his e-mail on the BlackBerry.

  Before the server migration, the BlackBerry smartphone has been able to send and receive email without problems. After migration, the unit can no longer send or receive e-mails. I tried to delete the account and add it again with the correct information and he added successfully. If I use deliberately false information he errors correctly, so I know that it's properly authenticate on my Exchange Server.

  When I try to send an e-mail message to the device, the device indicates that the e-mail has been sent successfully. About 24 hours after sending the message, the device will indicate rather an error has occurred on this message and it says "general failure"... When I e-mail this user to internal and external addresses, electronic mail never gets sent to the device. About 24 hours after the first time, I added this email account to the device, he received a Blackberry message saying "this email account is not currently accessible by your BlackBerry device, so you can experience a delay in email delivery. This problem may be caused by a temporary problem with your email provider. BIS will continue trying to access that account. "I searched all over Google and can not find any information that helps me to solve these problems.

  I am able to open that box mailbox in Outlook Web Access without any problem, our company intranet using the name of the server and the internet using our IP address from an external location. SSL is required, and I mention that by entering "https" in front of the address when I create the e-mail account on BIS.

  I personally have not visited with the support of the Association, but the user of the device has brought the phone their twice and they claim that it is a problem on my end, but give no indication as to what could be the problem. I have checked OWA permissions/settings of the folder on the new server from the old server and have done my best to match to them, but it still does not work.

  Can someone help me with this problem? Thanks in advance for any help and advice.

  EDIT - I forgot to mention that I tried to delete the service books and their removal, as well as the reinstatement of the device on the network. Neither seems to make a difference.

  Follow-up in case someone else has this problem in the future:

  The problem was that the name of the certificate that is installed on the new server was not the same as on the old server. No one that I spoke to anywhere (ASBL or RIM) could help me understand this, it was just something that I tried and it worked. I changed the name on the certificate to match what it was on the old server and then the Blackberry was immediately able to send and receive correctly by using BIS and OWA.

• Problem of Smartphones Unknown connection to BIS blackBerry

  I have a big problem with my BB 9900. It doesn't matter what the BIS connectivity does not work. I bought this phone because my 9970 was a bit small and now I can't use it. After that 9 hours to solve the problem, I'm disappointed. My support provider Orange Romania has said it's no problem with the sim card or the services of bb, but when I try to register my device using the host Routing Table nothing happends. In the service books I don't get yahoo or BIS service books. When I try to make an account on the web Configurator page I get an error because of the PIN device. Is it possible that this could be the problem, and so what can so do? PS I wiped the device at least 8 times and reinstalled the latest firmware. Thank you.

  OpreaDragos wrote:
  That's what I got when was trying to create an account on the page Web of Vodafone UK. What should I do? Pls help me.

  Cannot create account:

  Your BlackBerry® Internet Service account is suspended or disabled. Please contact
  Vodafone UK to 191 (from a Vodafone mobile), or 08700 700 191 (if you call of the)
  (UK), + 44 7836 191 191 or (if calling from abroad)

  Well, since you said that your operator is Orange Romania, trying to set up for Vodafone UK is a bit confusing...

  Maybe you bought this BB 2nd hand? If so, then it may be that a BIS account still exists for it on another medium... and a BB can have that one BIS account anywhere in the world. So, until he is released from this other company, you cannot create an account for elsewhere. If only other carrier is Vodafone UK, then the message you received is clear... they have, for any reason, suspended or disabled, but not loose their system, what will prevent any other company to create a BIS account for her. You need to talk to this another carrier to find out if there is no hope... and there is no guarantee... it can never work anywhere.

  Good luck!

• Problems of Smartphones blackBerry sync with outlook, following a back up and restore

  It gave me a new BlackBerry "BOLD" device to replace a defective. I did a sync with my outlook, contacts etc. calendar so all the information was up-to-date and then backed up all my data from the original handset. I then successfully restored all of this data to the new remote control.

  Since I was not able to properly synchronize my phone with outlook. the blackberry desktop manager no longer link the contacts in outlook with the correct contacts on the handset. It so happens with messages with "resolutions of conflict" where he compares with Emma Smith on the BlackBerry smartphone, contact for example John Smith on outlook - have nothing to do with eachother. Both Outlook and the handset have the same information, but they are more link successfully.

  I wondered if it has something to do with how contacts are identified by the Office Manager and if restore information from the new remote control has changed that on the device?

  As I have more than 600 contacts, I am very concerned about doing the wrong thing and lose vital information and so far nobody's confidence was able to tell me what to do.

  Please can someone help me solve this problem?

  Thank you

  MarijkeV

  If you have the data synchronized in Outlook as a backup, you will be ok. You can also use the backup and restore utility to perform another backup of the databases on the device.

  If you delete this folder, you will lose any information on the BlackBerry or Outlook. Start with the Desktop Manager closed before deleting this file. After that you remove it, connect the BlackBerry to your computer, then open the Desktop Manager.

  From the Desktop Manager 4.3, I think, the icon you would go in to reconfigure the settins would sync | Synchronize

• Problems of Smartphones blackBerry with Facebook Places

  Hello world

  Having problems with my Blackberry Curve 8520 to update Facebook places - read the manual online and it explains how to turn on the GPS, but if I try, I don't have the option to turn it on... Any advice?

  Found the answer.

• Smartphones blackBerry BIS registered with another provider of services

  Users of the dear community,

  Does anyone have an answer on how to save its BIS e-mail when you have the answer "this BlackBerry is registered with a different service provider.  "Please re-register this BlackBerry and check the URL matches the one provided by your service provider.

  I have a Storm bought at SFR (France) and I would use it with Swisscom (Switzerland).

  Thank you very much for your advice.

  DC

  You must call your previous operator and have them remove your account

• Problems of Smartphones blackBerry using Desktop Manager with Outlook 2000

  Hi all, first time poster here and I'm pretty much at my wits end so I hope that you register here and asking experts will help me solve my problem!

  I took possession of a BB Storm 9500 and fight to synchronize a folder of personal contacts within my work email client - Outlook 2000 SP3.  We use MS Exchange, but it is a very old version (5.5 (I think) and will be updated soon.  However, I want to synchronize my contacts folder using the BB Desktop Manager software and I have problems.

  DM BB software does not recognize Outlook as a possible source for the calendar - lists that Outlook Express, Yahoo and ASCII Converter.  So I select the ASCII Converter after you export the PST calendar folder in a CSV (BACK), but when I open the field mapping option in the desktop software manager, the 'Email' field is not visible as a mapped field.  I can transfer just about everything (once I changed the listed fields exported from Outlook to match what awaits the Storm/DM software) but I can't for the life of me find where the Email data field is mapped to-he's just not here!

  I tried to do a complete uninstall of the DM Software (cleaned up the registry, etc, etc) and reinstalled but still the same problem - does not recognize the existence of Outlook or the Email field.

  According to the BB, it's loaded with v4.7.0.78 (Platform 4.0.0.98).

  Is it possible to do what I want it to do?  Support muchly appreciated!

  Andy

  Outlook 2000 is not supported by Desktop Manager version 4.3, 4.5, 4.6, 4.7 or.

  It is supported in the Desktop Manager 4.2 Service Pack 2 version.

  You'll either have to update your Outlook, or downgrade your DM.

  Download Desktop Manager here:

  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

• Problem of Smartphones blackBerry with BB calendar

  Currently I use Google Calendar, and at first, I had no problem with my BB calendar sync.  However, now I have 3 different notifications (by default, the first email and facebook account) for each of my calendar entries.  Is there anyway in more just by clicking on the view some calender, to get rid of all but one entry for each appointment? Thank you very much!

  RachelFrances

  Which calendar you want to keep? If it's google calendar, you need to remove the [CICAL] service books for all calendars, with the exception of your google/gmail account.

  Before you start, make a backup: http://www.blackberry.com/btsc/KB12487

  1. then, go to Options > Advanced Options > Service books and remove all entrieds "youremail [CICAL]" except the one google/gmail account.

  2. synchronize your phone with google calendar

  3. connect your phone to the computer and open DTM. Go to save & restore > advanced. On the right side, select all databases containing the 'calendar' and click on 'clear '. He wipes the phone calendars.

  4. sync your calendar again to get the starters back to the phone (make sure to have correctly configuring synchronization).

  See you soon,.

• Problems of Smartphones blackBerry with ytube video

  Hello! I always have problems, watch videos from youtube with my new BB 8900 curve. Can someone help me? Thank you much in advance.

  Using your BlackBerry browser, go to m.youtube.com

• Problems of Smartphones Blackberry Storm 1 blackBerry with camera and clicking noise

  Hi, I'm really bad with technology if I appreciate all the comments! I want to see if my problem is a simple before I send mine to fix. My blackberry storm has recently made a low clicking noise when it is not hit. Also the camera does not work. I can see the image that I am about to take, but when I take a picture all I see is a black screen with random colors forming a line on the left side of the screen so no picture don't can be taken. What can I do? Thank you!

  Hi and welcome to the Forums!

  Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• Problem of Smartphones blackBerry with voice mail by dialing the wrong number

  I have a problem with my blackberry voicemail.  I am a new user of blackberry.  I recently had to update the unit (it took awhile).  Recently when I try to call my voicemail it calls my home phone number.  Press speed dial ' w' indicates my cell phone number, but when I try to call him, he calls my home number.  Also, if I dial manually in my cell number and press send, she always calls my home phone number.  Does anyone have an idea how to solve this problem?  I'd like to be able to check my voicemail!  Thank you.

  Mark the message as "acceptable Solution" If you would.

  Call forwarding:

  * 72 + number to be transmitted to the + send

  * Send 73 will cancel call forwarding.

• Problems of Smartphones blackBerry with the receipt of emails

  I just got this phone for Christmas and set up two accounts of e-mail on my phone.  So far, I received my emails very well on my phone and they always charge just notified me, etc.  Yesterday, I received an e-mail in two inboxes (on my phone) basically saying thank you to set up your e-mail accounts... you will begin to receive messages in 20 minutes (the same e-mail I had when I first set up the e-mail on my phone accounts).  Since then, I've not been doing e-mail on my phone even if when I check my e-mail on my computer, there are new messages.  I tried to remove the two accounts and setting them up again, but this does not solve the problem.  Any reason why it does this and I have to do?

  Hi and welcome to the Forums!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come):

  (1) registry HRT

  • Homescreen > Options > Advanced Options > host Routing Table > (it matter little what line is current) > sign up now

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your carrier for the support and formal help.

  Good luck and let us know!

• Problem of Smartphones blackBerry sync with Outlook 2007.

  I was sync my "BOLD" with none of the problems of all founded. When I tried it sync today, the program stops saying that there is a mistake as soon as he tries to synchronize the calendar.

  Someone had this problem today?

  I have a BlackBerry Bold, Outlook 2007 and BB Desktop Manager 5.0

  I think they meant you could try to wipe the device. Just note that by doing this, ALL data on your device will be wiped. Do you want to go into the Options | Security options | General settings. In this screen, you click on the menu button and select wipe Handheld.

  My suggestion would be to try just to clear the Calendar database. To do this, you open the Desktop Manager and go to the backup and restore icon. Then click on the Advanced button. On the right side you will see all the databases on your BlackBerry. Then you can simply select the Calendar database and press the Clear button. This will keep everything in tact and erase all your device calendar entries.

  After that's done you can try to synchronize again.