Add Remove programs or install updates to Windows XP, cannot open

Original title: computer management opens to 7 zip, xp family

Hello

I can't open Add/Remove Programs, computer management and windows update cannot install all updates.

Thank you

Hello

·         What happens when you try to open the programs add and delete on the system and what is the exact error message?

·         Since when are you facing this problem?

·         Remember to make changes to the system?

·         What are the updates that you try to install on the system and how?

·         Have you managed to install the updates before without nay problems?

Method 1:

I suggest to run a SFC (file system check) scan on the system and check if the problem is resolved.

Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)

http://support.Microsoft.com/kb/310747

Method 2:

If the problem started recently then, I suggest you do a system restore to the point when the system worked very well and see if the problem is resolved.

How to restore Windows XP to a previous state

http://support.Microsoft.com/kb/306084

Method 3:

If this does not help then, I suggest to create a new user account and check if the problem persists. Follow the steps mentioned in the article below.

How to create and configure user accounts in Windows XP

http://support.Microsoft.com/kb/279783

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.

Tags: Windows

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