Adding RAM on S6300NX, keeps restarting. Windows XP SP3 Upgrade Utility driver update fails

I have a Compaq Presario S6300NX works on XP Home and has the AMD Athlon XP processor.  The vehicle currently has a 512 MB PC2700 DDR SDRAM Memory Module installed.  I bought a 512 MB 333 MHZ DDR PC2700 184 pin Dimm 2.5V module install alongside the original.  I did my best to check that it is compatible through the HP site but it was purchased by an outside vendor.

The new module fits perfectly into its housing.  However when I turn the computer back on, it will just through this continuous reboot.  He could do it on the desk, but within seconds, it restarts.  Once, I got a message saying 'ended unexpectedly DCOM Server process Launcher service '.  I took the new module back out and rebooted - the computer then worked fine.  He told me that the system has recovered from a fatal (x 4) error.  But work just fine without the memory upgrade module.  Tried to reinstall, maybe user error (?), but once again, the system went into a continuous reboot cycle.

I googled the message an error I copied (on the DCOM model) and found here in the support area and HP drivers, there was an updated driver that I could do that specifically mentioned my error message "Microsoft Windows® XP SP3 upgrade utility for systems equipped with AMD processors.  I followed the instructions and downloaded the file to my desktop.  I then tried to launch the installation of many times each time to get the same error message after extraction of the files and the yes button to install.  "Your system does not meet the minimum requirements for this update.  The update was cancelled (9998)"

These are the prereqs in the instructions: "you must be logged in as an administrator to install this update.

I went to Best Buy and bought a new module of memory.  Accompanies the PNY optima.  Worked perfectly.  After all that.  So I guess that it was probably a bad memory stick.  Thanks to all who helped!  Problem solved!

Tags: HP Desktops

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