Addition of Service Pack 3 for Windows XP Home Edition creates the system failure
We have an older Compaq Presario that came with Windows XP Home Edition. [a Pentium 1 2005]
I try to install Windows Live Onecare (free Qwest). When I update our Windows XP Home with Service Pack 3, when I reboot I get a black screen that says that there is an error with a recent change of hardware or drivers. So I boot safe mode.
There has been no hardware changes.
I did a destructive restore by using the Compaq recovery disk which is supposed to wipe the drive and reinstall everything.
I can update Windows XP with service pack 3 and everything works. When I install Windows Live Onecare, at the next restart I get the same black screen and need to start in safe mode.
I can do a destructive restore and load Windows Live Onecare and work without any problem as long as I do not install Service Pack 3.
I tried to make recovery of Windows with the same results. I can do a restore before any point where I do not have the Windows Live Onecare and the Service Pack 3 and everything works fine.
So I guess that there is a conflict between Windows XP Service Pack 3 and Windows Live Onecare on this computer. I have both works well on other computers in our home network, but they are Pentium III or higher.
Anyone know if there is a difficulty, or just simply never through my XP Home SR3?
TIA, LR0451
Microsoft.public.windowsupdate discussions
They will help you in the Windows Update Newsgroup at the above address.
It's Vista updates Forum...
XP discussion groups:
Link above is to the XP newsgroups.
There is a list of groups of discussion XP to the bottom of the left column.
You get the help you need there.
Here is the Vista Forums.
See you soon
Mick Murphy - Microsoft partner
Tags: Windows
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