Addition of Service Pack 3 for Windows XP Home Edition creates the system failure

We have an older Compaq Presario that came with Windows XP Home Edition. [a Pentium 1 2005]
I try to install Windows Live Onecare (free Qwest).  When I update our Windows XP Home with Service Pack 3, when I reboot I get a black screen that says that there is an error with a recent change of hardware or drivers. So I boot safe mode.
There has been no hardware changes.
I did a destructive restore by using the Compaq recovery disk which is supposed to wipe the drive and reinstall everything.
I can update Windows XP with service pack 3 and everything works.  When I install Windows Live Onecare, at the next restart I get the same black screen and need to start in safe mode.
I can do a destructive restore and load Windows Live Onecare and work without any problem as long as I do not install Service Pack 3.
I tried to make recovery of Windows with the same results.  I can do a restore before any point where I do not have the Windows Live Onecare and the Service Pack 3 and everything works fine.

So I guess that there is a conflict between Windows XP Service Pack 3 and Windows Live Onecare on this computer.  I have both works well on other computers in our home network, but they are Pentium III or higher.

Anyone know if there is a difficulty, or just simply never through my XP Home SR3?

TIA, LR0451

http://www.Microsoft.com/communities/newsgroups/list/en-us/default.aspx?DG=Microsoft.public.windowsupdate&cat=en_us_d99bb655-a5d5-4C07-bdb0-90caf9f30c42&lang=en&CR=us

Microsoft.public.windowsupdate discussions

They will help you in the Windows Update Newsgroup at the above address.
It's Vista updates Forum...

XP discussion groups:

http://www.Microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?DG=Microsoft.public.WindowsXP.General

Link above is to the XP newsgroups.

There is a list of groups of discussion XP to the bottom of the left column.

You get the help you need there.

Here is the Vista Forums.

See you soon

Mick Murphy - Microsoft partner

Tags: Windows

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