Adobe Acrobat DC crashes frequently.

Similar Questions

• Why Adobe Acrobat 11 crashes when the re-setup?

  Why Adobe Acrobat 11 crashes when the re-setup?

  The download will accomplish - disappears when collecting information.

  Hi MCastagna,

  What version of OS are you using?

  I recommend you download the installer using this link: download Acrobat products | Standard, Pro | DC, XI, X and try to reinstall acrobat.

  Kind regards

  Rahul

• Adobe Acrobat Reader crashes

  I recently updated my Windows laptop, 10 to Adobe Acrobat Reader DC. Almost everytime I use it, the program will go to stop in the middle of my work by displaying the following error message: "a problem caused blocking the program works correctly. Windows will close the program and notify you if a solution is available. "At this point, my only option is to hit 'Close program' and lose all my work. I checked the forums while updates but have managed to zero. Before even I changed DC, the Adobe Acrobat Reader program has always liked crashing on me. Everyone?

  Hi silky4_98,

  I consider this a case of corrupt preferences. I will suggest you to do a new installation of the Reader application on your computer.

  Please, try the following:

  Please delete your temp folder by going to %Temp%

  Disable any AntiVirus or firewall for the installation process.

  Remove the drive by using the cleaning tool. Download Adobe Reader and Acrobat tool - Adobe Labs

  Reinstall it from Offline Installer. Adobe - Adobe Acrobat Reader DC Distribution

  Restart your computer after installation

  I would like to know if it works.

  Thank you

  Abhishek

• Adobe Acrobat DC crash at startup

  Technical specifications

  Characteristics of the computer:

  OS: Windows 8 x 64 Enterprise build 9200 (v.6.2.9200)

  Adobe Acrobat DC version: 15.007.20033

  Hardware specifications:

  Computer model: HP Z820 workstation

  CPU: Intel (r) Xeon CPU E5-2620 0 @ 2.00GHz

  RAM: 16 GB (1600 MHz)

  GPU: Quadro K600, 1 GB of VRAM

  The Windows event log:

  General:

  The description for event ID 0 in source Adobe Acrobat cannot be found. Either the component that triggers this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

  If the event is on another computer, the display information had to be saved with the event.

  The following information has been included in the event:

  Details:

  - < Event xmlns =" http://schemas.Microsoft.com/win/2004/08/events/event " " > "

  - < System >

  < Provider name = » Adobe Acrobat"" " / >

  < EventID qualifiers = » 16400 " > 0 < / EventID >

  <Level>4</Level>

  <Task>0</Task>

  < Keywords > 0 x 80000000000000 < / Keywords >

  < TimeCreated SystemTime = » 2016-05 - 11 T 13: 09:27.000000000Z " " / >

  < EventRecordID > 93949 < / EventRecordID >

  < Channel > Application < / > channel

  < Computer > Z820 - 1283.dis.local < / computer >

  <Security />

  </System>

  <EventData />

  </Event>

  The question

  Dear Adobe forum,

  I have a user who has problems with Adobe Acrobat DC. The program stops at 5 seconds after you start and no error messages appear, except in the event log Windows I have indicated above.

  I searched everywhere for a solution to this problem, but I've never met who were able to remedy.

  I tried the following:

  -A simple reinstallation of Adobe Acrobat DC

  -Remove Adobe Acrobat DC using "Adobe Reader and Acrobat cleaning tool" Adobe (http://labs.adobe.com/downloads/acrobatcleaner.html)

  -Install the latest windows updates

  -User temp folder cleaned up (no relation no result, but only because these files are always a mess)

  I've never seen this problem before and it's only happened to this one user. All users in my company use the same exact Adobe Acrobat installation.

  The only difference I see from other users in my company, is that this user is one of the few other users windows 8 - all others are running 8.1 or 10.

  I really hope that this problem can be solved and please let me know if you need clarification or information.

  Best regards

  Jonas

  TI-Defender

  Hi jonasj76767127,

  Please try referring to this link: System Windows fix errors, freezes | Adobe software

  Try to reset the preferences by referring to this link: How to reset preference settings in Acrobat format.

  You can try to create a new user account and check if it works in the new user account.

  Let us know if that helps.

  Concerning

  Sarojini

• License of Adobe Acrobat Reader, crashes my computer?

  I am trying to open PDF files already on my computer but in recent weeks there are license of the Reader Acrobat keeps popping up and no matter how I try (down arrow, etc.) do scroll down to the "I agree" button in order to delete it, I can't have that button.  Because the license agreement is blocked my access online, I keep having to restart my computer!  Suggestions are welcome!

  Hi terra49569658,

  Uninstall the drive, reboot your system & reinstall it using this link Adobe - Adobe Acrobat Reader DC Distribution.

  I would like to know if it works.

  Kind regards
  Nicos

• Adobe Acrobat DC crashes when adding or replacing pages

  In a several page file when I try to add or replace a page it crashes. Is there a known issue with this application?

  Hello Glenn,.

  Thank you for your response.

  Please visit the below mentioned link and follow the instructions on how to uninstall Acrobat on MAC:

  Installation, uninstallation of Acrobat X | Mac OS

  Let me know if you get an error while doing the same thing.

  Kind regards

  Ana Maria

• Adobe Acrobat DC crashes on Windows 7 pc.

  After the upgrade to Acrobat Pro XI to Document cloud, multiple instances of Acrobat.exe show to run on Windows 7 pc causing Acrobat hang. I have to stop all the Acrobat.exe processes that are running in the Task Manager and then restart Acrobat. This is however only a temporary solution. The problem eventually returns and Acrobat will just hang out and not usable.

  Hi Sarah,.

  Thanks for your reply.

  That seems to have solved the problem, it is one or a combination of two things. First of all, I turn off the Welcome screen when starting and then unchecked the box "open documents as tabs in the same window" within the General preferences.

  Kind regards

  Randy

• Adobe acrobat reader for windows 8.1 x 64 crash when you use the search function

  Software Adobe acrobat reader crashes on windows 8.1 x 64 when you use the search function. Please help it is extremely annoying

  Hi rikusg98319732,

  I will suggest you to perform a clean reinstall of the reader.

  Delete using the cleaning tool: Download Adobe Reader and Acrobat tool - Adobe Labs

  Install from here: http://get.adobe.com/reader/enterprise/

  Thank you

  Abhishek

• Adobe Acrobat Pro DC - 100% crash when you try to 'save' or ' Save as '. No work of online solutions.

  I followed each guide out there on the web to solve the problem of Adobe Acrobat DC break during an attempt to 'save' or ' save under ' and nothing has worked. I tried to use the clean uninstall tool and have completely re-installed fees, I've unmarked, the checkboxes for "online storage see saving files", tinkered with potential conflicts antivirus, off 'enable enhanced security '. Right now, it's literally impossible to work on a PDF file and make no progress on this issue. Any help would be extremely beneficial.

  To validate the solution that I found:

  First of all, I would like to express that I have do not tolerate illegal use / misuse of proprietary information, but I indeed did in the past, and while this will discuss specific ways in which this is done for Acrobat, it is strictly intended as a solution for those of you who want to legally use / buy Acrobat who have been down this road as all of the solutions presented revolve around the basic presumption that you have legally purchased Acrobat or downloaded the trial version.

  Second, if you try to contact Adobe regarding this problem, there is no working solution. My case was high until the next layer of support, but the technical support specialist walked through all the "known" methods and he has already proposed, that you can find in the forums / online. I assume that the support specialist understands how the hosts file works and has probably knowledge in order for the program to function properly, the hosts file should not be tampered with - however, I do not support "script" walks in the scenario in which a customer has already changed this file. So respect my specialist who spent time with me.

  Most installation through non-traditional means methods require a basic knowledge to edit the 'hosts' file in your systems32 folder. Most of the earlier versions of Acrobat would require a form any of editing this file patch, either through increased privileges Books edition of the hosts file.

  Indeed, you would block Adobe to be able to contact some outgoing IPS, essentially fooling the program during its use. Come Adobe DC and creative cloud - where Adobe legitimately does not use the programs without creating and connecting to the user ID while using their programs.

  NET effect, not quite sure, but apparently a certain connection to Adobe is necessary in order to use certain features of their applications - especially in Adobe Acrobat DC, be able to 'save' or ' Save as ' a PDF.

  In order to solve the problem:

  1. manually change your hosts file and remove all entries associated with Adobe or download the AdobeLimitedAccessRepairTool (access error limited creative for desktop application cloud ) that will automatically fix your hosts file.

  2. use the Adobe Acro cleaning tool (Download Adobe Reader and Acrobat tool - Adobe Labs ) to perform a clean uninstall of Adobe Acrobat.

  3. restart your PC.

  4. either download the trial or paid Version of Adobe Acrobat directly from Adobe's Web site, which will also download Creative Cloud Adobe software.

  5 from them, install Acrobat / creative cloud and try save a pdf file. The problem should be solved.

  I can reproduce the problem by downloading (non-traditional ways) the latest version of Acrobat: 2015.017.20050 and by doing one of the multiple methods of blocking Adobe. Thus, it seems logical to assume that there is a function related to the saving function which requires interaction with Adobe servers, otherwise the program inevitably crashes over the economy.

  I checked only this method works if you have (1) changed your hosts with respect to any IP Adobe file, or (2) If you have installed Acrobat (non-traditional ways) and "patched" to aid AMT emulator of the painter and specifically only to 'save' or ' save under ' problem. This method does NOT / has not been tested for any other mode to "patch" Acrobat including, but not limited to: (1) using the the 'Universal patching Adobe"or (2) with any"Keygen"nor has she been tested for any other function that inherently requires some kind of access to Adobe.

  Again, I want to express the fact that I'm not condoning the illegal use / misuse of confidential information. I want to make this post to help a large population of users who probably have faced or will face this problem and who are legitimately tent / paying to use Adobe products and Adobe to understand when addressing solutions to the problems, other factors of root to play that affect your programs such as an uninstall / reinstall will not correct.

  Good luck. I hope it's useful.

• I installed an update and now my Adobe Acrobat crashes

  I installed an update he says was necessary and since I installed the update Adobe acrobat crashes the version of Adobe Acrobat, I use is Adobe acrobat pro DC can someone please advise on what to do I just paid for this service and I was not able to use it because of the constant crashing

  Hi Thomas Dolan,

  Please refer to this link and follow the steps in troubleshooting mentioned: System Windows fix errors, freezes | Adobe software .

  Also please try to repair the installation by navigating to the help > repair installation.

  Could you please let us know the version of the OS on the system?

  When exactly acrobat crashes? Fact it crash when you try to launch acrobat or when you try to open a PDF file?

  Concerning

  Sarojini

• My work buy Adobe Acrobat Standard XI a few years ago.  My computer crashed and I need to re - install.  I do not have a disk, order number and serial numbers.  How do I do that?

  My work buy Adobe Acrobat Standard XI a few years ago.  My computer crashed and I need to re - install.  I do not have a disk, order number and serial numbers.  How do I do that?

  Hi, Roxane,.

  You can download Acrobat Standard 11 of: https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  and use purchased serial number to activate the software.

  Kind regards
  Rave

• I need to install Adobe acrobat 8.1 standard on another computer that my old crashed and is no longer useabel.  I have the disc and the serial number, but it will not activate. ?

  I need to install Adobe acrobat 8.1 standard on another computer that my old crashed and is no longer useabel.  I have the disc and the serial number, but it will not activate. ?

  Hello

  If you are using windows, you might see the following link for download Acrobat 8 and then see if you are able to activate it.

  Download Adobe Acrobat products. 9, 8

  Concerning

  Sukrit diallo

• I installed Adobe Acrobat 9.0 Pro on a pc that crashes. I tried to install it on my new PC, but I get an invalid serial number message. I don't understand because he works on the old PC. Help!

  having installed Adobe Acrobat 9.0 Pro on a pc that crashes. I tried to install it on my new PC, but I get an invalid serial number message. I don't understand because he works on the old PC. Help!

  Hello

  Please see error: "serial number is not valid for this product". Adobe Creative Suite and serial number incorrect error

  Alternatively, you can contact customer service

  Hope that helps!

  Kind regards

  Sheena

• This question is for Adobe Acrobat Pro DC iPad app. Pirate crash or iPad app?

  I was reading with my iPad application Adobe Acrobat Pro DC. Since she did not open and decided to re - install. After re-installation, even once, I opened the application, and to my surprise all my stored data was missing.  The interesting thing is that this data was stored on my hard drive or memory permanent ipads. Is it possible that it was all caused by an app crash or there is something else like pirate iPad?

  When you uninstall an application data will be deleted.

• At my computer crash.  Have a license number for Adobe Acrobat 8 professional.  New machine and it says active because I can not disable computer crashed.

  At my computer crash.  Have a license number for Adobe Acrobat 8 professional.  New machine and it says active because I can not disable computer crashed.

  You must have Adobe disable and reset your activation meter

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Serial number and activation support (non - CC)

  http://helpx.Adobe.com/x-productkb/global/Service1.html