Adobe acrobat installation access denied
Hello
I am using windows 7 Home premium. I downloaded Adobe acrobat 10, XI and DC version on my computer version. Tried to install each of them one by one, but each time that windows Setup gives me "access denied" error.
I used both cleaning tools. Have tried to install it online but of no use.
If anyone can help. Its been 10 hours, I cannot solve this problem.
Thank you
Shahab
Hi Shahab,
Make sure that you have administrator rights to install the product. Please refer to this link, access is denied error when installing software in Windows
Kind regards
Nicos
Tags: Acrobat
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Technical specifications
Characteristics of the computer:
OS: Windows 8 x 64 Enterprise build 9200 (v.6.2.9200)
Adobe Acrobat DC version: 15.007.20033
Hardware specifications:
Computer model: HP Z820 workstation
CPU: Intel (r) Xeon CPU E5-2620 0 @ 2.00GHz
RAM: 16 GB (1600 MHz)
GPU: Quadro K600, 1 GB of VRAM
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The question
Dear Adobe forum,
I have a user who has problems with Adobe Acrobat DC. The program stops at 5 seconds after you start and no error messages appear, except in the event log Windows I have indicated above.
I searched everywhere for a solution to this problem, but I've never met who were able to remedy.
I tried the following:
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I've never seen this problem before and it's only happened to this one user. All users in my company use the same exact Adobe Acrobat installation.
The only difference I see from other users in my company, is that this user is one of the few other users windows 8 - all others are running 8.1 or 10.
I really hope that this problem can be solved and please let me know if you need clarification or information.
Best regards
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TI-Defender
Please try referring to this link: System Windows fix errors, freezes | Adobe software
Try to reset the preferences by referring to this link: How to reset preference settings in Acrobat format.
You can try to create a new user account and check if it works in the new user account.
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