Adobe Acrobat XI keeps asking for serial number
Dell Inspiron 7348
Windows 10
I bought less than a year and a month, I got a notice from Adobe that I need to reinstall my software Adobe Adobe Acrobat XI there. I ignored for a while and finally with success removed (using the control panel configuration-programs and features) and the Adobe's Plans and products reinstalled my software. My copy is saved in the Plans and products. I immediately got pop-ups periodically whenever I use the software to register my product. I chose to ignore and do not show this message to dozens of times without relief. I finally agreed to register (re-record) software and the pop - up then asked my serial number, I entered and was accepted. That didn't satisfy the demons pop up as the same request for my serial number opens everytime I open and periodically when I'm in the middle of the use of the software. It is most annoying. As I do not pay enough to be granted a privilege phone or chat, I appeal to the forum to provide Adobe support should be provided to customers who pay for the right to use their software. Any help would be appreciated. !
Could you please try the uninstall application using cleaner tool Download Adobe Reader and Acrobat cleaning - Adobe Labs tool and restart your system.
Then try to install the application from this link: download Pro or Standard versions of Acrobat DC, XI or X
Make sure you use the correct serial number.
Let us know if you still experience the problem.
Kind regards
Meenakshi
Tags: Acrobat
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http://forums.Adobe.com/thread/1024884
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"Adobe that CS6 still cannot run in trial mode. Please relaunch the application and provide a valid serial number. »
"Adobe first Pro. Provide a serial number.
Previously, I had the problem raised here:
http://helpx.Adobe.com/Premiere-Pro/KB/missing-sequence-presets.html
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https://LM.licenses.Adobe.com/
I get the message:
"Congratulations!" You have successfully connected to the Adobe license management server. »
It appears, it is a common problem, but it doesn't seem to be a common solution. For example, here:
and
I checked and have no file "Hosts".
In addition, here:
I found that on hold or restart the PC does not solve the problem.
Finally, I tried the one proposed here:
And who does not.
Illustrator, Photoshop, and Premiere Pro all work fine.
So what is the solution?
Update, 2012-11-06. I spent 30 minutes on a chat session with Adobe support. The person told me emphatically that still does not part of the creative cloud and can be achieved through the purchase of Premiere Pro and not the creative cloud subscription. To prove the point, the person told me this page:
https://creative.Adobe.com/apps
Now on this page, Adobe has done something smart and stupid. If you view the page with XP (for example), it does not show the Premier Pro because Premiere Pro only works on a 64 bit OS. If you view the same page in Windows 7, it shows Premiere Pro. I think it would be better if Adobe showed the (possibly dimmed) application with a note that it cannot be installed on the PC that views the page. Well, I took the cat on my laptop (XP) and I assumed that the person was also on XP so the evidence was made!
But I sent him a link to this page:
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However, the person told me that I had to contact the sales department. I called and asked the support guys to wait for the chat session, until I got a response. The Lady sales says that still is certainly creative cloud. But as I was about to relay this information to the support person, he ended the chat session!
The nice lady sales says that she would transfer me to telephone technical support. I've been waiting 60 minutes and had to leave to go to perform a task.
Maybe this will be resolved and I'll update this thread...
I got help with this problem.
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Ask the serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
Your subscription to cloud shows correctly on your account page?
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https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I have a serial number and request code when I bought Adobe Acrobat of TechSoup. For some reason, I can't post it after the download, and now I can't use it yet at all. Please notify.
What is the exact error you get when you enter your serial number?
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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Hello
I entered the photography program f and subscribed to CC for photography (LR5 + Photoshop). First, I installed Photoshop and the demo mode disappeared, perfect! A few weeks later (yesterday), I launched and installed LR 5 that I had downloaded to you same time PS, just kept on the zip file... After it is installed and upgraded to version 5.3, the demo mode is always on, continues to ask the serial number must be selected. I checked the address, the info on my account, the language on my CC adobe settings account (English value)... everything seems normal. I logged in and turned off several times.
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thanx
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HELLO Claudio,.
Please try to uninstall Lightroom 5 utilities and then install it using CC desktop applications.
Please let us know if help.
Kind regards
Abhijit
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