Adobe Acrobat XI keeps asking for serial number

Dell Inspiron 7348

Windows 10

I bought less than a year and a month, I got a notice from Adobe that I need to reinstall my software Adobe Adobe Acrobat XI there.  I ignored for a while and finally with success removed (using the control panel configuration-programs and features) and the Adobe's Plans and products reinstalled my software.  My copy is saved in the Plans and products. I immediately got pop-ups periodically whenever I use the software to register my product.  I chose to ignore and do not show this message to dozens of times without relief.  I finally agreed to register (re-record) software and the pop - up then asked my serial number, I entered and was accepted.  That didn't satisfy the demons pop up as the same request for my serial number opens everytime I open and periodically when I'm in the middle of the use of the software. It is most annoying. As I do not pay enough to be granted a privilege phone or chat, I appeal to the forum to provide Adobe support should be provided to customers who pay for the right to use their software. Any help would be appreciated. !

Hi john.miller154,

Could you please try the uninstall application using cleaner tool Download Adobe Reader and Acrobat cleaning - Adobe Labs tool and restart your system.

Then try to install the application from this link: download Pro or Standard versions of Acrobat DC, XI or X

Make sure you use the correct serial number.

Let us know if you still experience the problem.

Kind regards

Meenakshi

Tags: Acrobat

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