P50-A-144 satellite: the CD-ROM/DVD-ROM drive does not

Version of Windows 10 Home 1607 (Build 14393.187)

Hello

After Windows Update Version 1511 1607, the CD-ROM/DVD-ROM drive does not work.
The D: drive does not appear in Windows Explorer,
CD-Audios and videos / DVDs do not work.

In the Device Manager, the following legacy status error message appear:
"Windows cannot start this hardware device because its configuration information.
(in the registry) is incomplete or damaged. (Code 19). »

Could you tell me how to solve this problem?
Thank you.

The solution was to uninstall the program "Toshiba Recovery Media Creator' and system settings/Programm features.
I still don't understand why, but the fact is that after uninstalling the CD-ROM/DVD-ROM start normal work.

More information here:
http://www.borncity.com/blog/2007/08...-verschwunden/

Tags: Toshiba

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    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • DVD/CD driver does not properly, the discs are not read.

    I tried different discs and none are read which is very annoying, because I can not install my new printer! When I checked the driver, the following message is displayed:

    Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

    Click on 'Search for solutions' to send data about this device to Microsoft and to see if there is a solution available.

    I click for solutions and he's looking for a few seconds and then nothing happens. I tried it 3 days ago and still today, but it still does not work, can I do?

    Thanks in advance for any help

    Hello

    19 code means there is a driver conflict such as two devices attempt to use the same resources.

    Please make all below even if you have done some before as it is often the set of operations which solves
    the question.

    Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
    Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
    This will refresh the default driver stack. Even if the reader does not appear to continue below.

    Normally the above will solve this problem otherwise working your way down through them, even if you did
    them before.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    Hope these helps.
    Rob - bicycle - Mark Twain said it is good.

  • Satellite L40 - 139 - CD-ROM drive does not

    My CD drive does not appear in my computer and when I use the Device Manager I see a yellow box with an exclamation point get this message when I go to its properties
    Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)

    -What this means and how can it be solved?

    I think this question has been asked 100 times in the last two months and you can find the answer in two minutes only by using advanced search option.

    But once again for you - http://aps2.toshiba-tro.de/kb0/FAQ8101LA0000R01.htm

    Good luck!

  • Pavilion dv7t-2000 dvd/CD drive does not work

    Hello

    I have problems with my CD/DVD drive.

    Recently, I upgrade my Windows Vista Service Pack 2. I noticed that my CD/DVD drive does not work, although I don't know if this is related to the Vista upgrade because I have not used the cd player in a long time. The drive does not read CDs or DVDs that I put in.

    Device Manager indicates there is a problem with the driver for CD-ROM/DVD-ROM drive. Device Manager displays the following error message: "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) »

    The device is listed as TSSTcorp CDDVDW TS-L633M ATA Device. The CD-ROM/DVD-ROM is the same as that provided with the laptop when I bought it, which is listed as "LightScribeSuperMulti8XDVD + / RWw/DLayer" on my receipt.

    In the properties of the device, I pressed the 'Update Driver' button, but it says that the driver is already up to date.

    I searched HP's site for an updated CD-ROM/DVD-ROM driver, but I couldn't find one. I also ran "HP Health Check", but the program cannot find any problems.

    Thank you for your help.

    The problem has been resolved.

    I followed the advice of nazcar4u in a similar thread:

    http://h30434.www3.HP.com/PSG/board/message?board.ID=hardware&thread.ID=16365

    I used the "Fix it" Wizard on the Microsoft Web site:

    http://support.Microsoft.com/kb/314060

    I hope it helps those who encounter the same problem.

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