Lightroom (Cloud version) keeps asking for the serial number. [was: HELP!]
I bought the plan of creative photography cloud. I downloaded creative cloud and tried to start using lightroom, but it keeps asking for a serial number and I don't have that I bought it online and it let me use lightroom help!
Ask the serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Tags: Adobe
Similar Questions
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Member of cloud, but PS keep asking for my serial number [was: bad faith]
Bought a monthly access CC Adobe, but now they ask me the serial number of the product. What should do?
Hi Plistheus. You can try the steps listed on this page: http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
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LR5 keeps asking for the serial number, cc PS does not work...
Hello
I entered the photography program f and subscribed to CC for photography (LR5 + Photoshop). First, I installed Photoshop and the demo mode disappeared, perfect! A few weeks later (yesterday), I launched and installed LR 5 that I had downloaded to you same time PS, just kept on the zip file... After it is installed and upgraded to version 5.3, the demo mode is always on, continues to ask the serial number must be selected. I checked the address, the info on my account, the language on my CC adobe settings account (English value)... everything seems normal. I logged in and turned off several times.
PS works fine, no questions asked, lr5 does not work. I saw that many have solved by changing the language setting, my language setting ios already in English. I tried to change the language of the LR5 and swich on the English problem, is still. None of the solutions or assistance?
thanx
Claudio
HELLO Claudio,.
Please try to uninstall Lightroom 5 utilities and then install it using CC desktop applications.
Please let us know if help.
Kind regards
Abhijit
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I've never had a problem using basic Adobe on my Mac applications. I had this installed since 2012. Last night, when I try to go to Photoshop, Premiere Pro, or one of the Adobe based products the Adobe Application Manager continues on Popping up. Telling me that the trial is finished, I had to sign up to enter my serial number or to make the Trial Version. And I went through its phases by logging provided the serial number, but unfortunately his telling me I have the wrong info set. I've never updated all Adobe based products, I was still able to use this a week before that my mac is running IOS X.
My panic, I advanced and uninstalled all Adobe products based on my mac to start cleaning, but now that I install their back to get to the entry number series its telling me the error message even to provide the correct serial number. Can someone tell me what I else I could do, it's very discouraging to say the least.
Cloud of reading takes up https://forums.adobe.com/thread/2089127 for some ideas
From the above, you must disable and uninstall and run the vacuum cleaner to remove any trace
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
> downloaded each individually
As far as I know, it will not work with a Master Collection serial number... it need to install everything and enter the serial number once for all programs
In the end, you go in CS6 Update Manager and will find the option to tell him to NEVER check the updates and do updates once
The information contained in my 1st answer about installing CS6 on El Capitan and assistance by an incorrect serial number message, should contribute to this point
If not, I'm on Windows only saves links to provide assistance... I have no real experience with a Mac
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cloud creation keeps asking for a serial number
I tried everything suggested and it still does not.
It is for the photograph for a month package to
and I'm more precisely trying to use photoshop
Please visit: https://helpx.adobe.com/creative-cloud/kb/asks-serial-number-error.html
Concerning
Megha Rawat
-
I had a problem with my Mac, and I have to reinstall Adobe Photoshop CS4, I have on a CD. I put the serial number I have on the cover, it takes it. another window opens and ask for the serial number. again, I put the same number and it says: invalid.
where will be the second serial number?
Help me please.
Thanks, Abe
Hi,
Please see error "serial number is not valid for this product". Creative Suite and serial number incorrect error
Kind regards
Sheena
-
Recently, I'm subscribed to Acrobat XI after the test expired, but when I went to turn it on I was asked for the serial number. I don't have the order number on the invoice. How can I get the serial number for the trial software that is on my computer?
Hi Kenneth,
Subscription does not have any serial number. Please use your Adobe ID to update the licensed software.
Kind regards
Rave
-
I bought Lightroom 5 and 12 elements and installed on a computer. Now, I have a new computer and wish to install them on the new. When I tried to do, my only option seems Adobe Cloud. When I asked my LR serial number, it is not accepted. Please help me install these two products; I prefer independent rather than a monthly fee. Thank you
PES 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
PE 10, 11, 12 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html
Lightroom - all versions
Windows
http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh
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OK guys, it's really terrible. Not only I wish never to store documents in any cloud where I do not hold encryption keys, but all that DC does not work properly. I had a completely released Acrobat desktop version which now no longer works. I'm stuck with this DC thing and now it says my trial is up and I have to pay for a subscription, or don't have acrobat more. It's not cool. I tried all the stuff you have online on how to activate the software through my CC account, but he asks just a serial number, even if I connect correctly.
How to bring back my old version of office? Worked well!
Hello
It comes from a site to a user of public forums. Please visit the following link to ensure that you have properly enabled Acrobat as part of the CC:
Activation & deactivation help
If you have enabled the same way, please share the screenshot of the message that appears on your screen.
Hoping to hear from you.
Kind regards
Ana Maria
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Error 5 Lightroom and always ask for the SERIAL NUMBER
I got a new computer that does not have a hard drive. When I transferred 5 LIghtroom to my new imac to Time Machine of my old imac, it no longer works. I have reviewed the documents of support and tried everything it aksed me to. I put in my serial number every time I click on anything either, and it gives me an error message modules changing regarding failure. I shut down the computer, I reinstalled, I gave the permissions in the preferences. Please, any suggestions would be much appreciated.
Hi Ruthiebear,
I you suggest garbage please Lightroom and then reinstall it from the following link: Install Photoshop Lightroom
As it is not recommended to install the Time Machine application.
Once that is done, then please go ahead and put in the serial number.
Let me know if you still receive the error.
Kind regards
Tanuj
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Keeps asking for my serial number
I downloaded CS6 Master Collection and whenever I open a program, it continues to ask me my serial number. I entered it the first two times and everything seems to work very well, but is there something I should do or can I disable this message somehow?
FYI, there took more than 30 minutes the agent to customer that initially, I spoke to climb the case. She was refitted only after that I said that the answer that was given to me (whenever I open a product that I had to enter the serial number) has no sense and I post this in the Adobe Forums sensitize other members of the new policy of Adobe. Once she was rally new customer service representative immediately understood what was going on. This person makes a remote control to display my machine and it was a little painful watching him do the same exact things I did during these last days. But I understand that you can't be 100% sure that when someone says: they did some steps they have actually done them or has he correctly. In any case, after more than two hours, the problem was finally solved. It was resolved only when it created a new user admin in the run prompt, uninstalled the software and reinstalled, then licensed again. Finally, it is running. I appreciate your answers and try to help me solve this problem. Whenever I had problems in the past, I was always able to find a solution relatively fast in the forums. Unfortunately, this period has been very much involved. Thanks again for your help.
-
Hi there, I have bought and downloaded Adobe photoshop conductive 13 today. When you try to set up, I was invited to the serial number which, after entering, was considered invalid. The serial number is good. What is the next step, how to contact Adobe store?
Error "serial number is not valid for this product". Creative Suite
If that does not help, contact support Adobe by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html
-
Photoshop always ask for the serial number
How can I find my serial number
On the adobe website, I clicked on manage account, signed with my password, and it mentions that I bought and the serial number.
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How can I install my new Adobe Photoshop elements 11 program on my computer? He continued to request a serial number which I can't find on the box or the CD envelope.
How to set a nickname? Help, please
To locate the serial number:
----------------------------http://helpx.Adobe.com/x-productkb/global/find-serial-number.html
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Hello my name is Vittorio. 2 years ago, I bought the master collection CS6 which worked perfectly until recently.
Now, I get the question to enter my serial number and when I do this I get the invalid response. But it's the same number that worked before! What can I do to get it working again the CS6?
Hi Vittorio,.
We would like to know if you have re-installed your product on this machine. We also want to hear your version of OS.
Meanwhile, try:
- Error "serial number is not valid for this product". Creative Suite
- Invalid serial number error
- Error "invalid serial number". Acrobat 9 | CS4
-Atul Saini
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