Adobe AIR EncryptedLocalStore problems

Encrypted local store is not working once an application is installed on my machine. I had problems on this computer with encryptedlocalstore, so I have a basic configuration test program.

Very well, things work when run ADL, but do not work when run normally. If I'm running adl on the installed application from inside the .app/Contents/Resources folder of the application works fine, but when run normally it fails.

I tried to delete my folder all ~/Library/Application Support/Adobe/AIR/ELS, but to no avail. I uninstalled and reinstalled Adobe Air 2.5.1 and even ELS fails. The Application folder is created in the folder of the ELS, but none of the ELS function calls and raise an error with the message "General internal error." There is no trace of the battery attached to the error messages.

I'm on Mac OS x 10.6.6 I use Flex sdk 4.5.0.19786, so that could have an impact.

Any ideas?

Oops! Looks like I missed a step in the post: after the destruction, you must restart the system before using your applications.

Adboe people: I'd like to do something less destructive/exterme. How? That you store in the DetachedSignatures file that I could remove? Lose ELS causes my application to lose its ability to open its encrypted SQLite DB, which in turn requires us to reextrait potentially gigabytes of data from the server.

You reinstall the operating system is never an option. I re - write my application in another language earlier and away SEEM to treat this as an option!

Tags: Adobe AIR

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    [2011-09-21:06:39:03] Commandline is:

    [2011-09-21:06:39:03] No installed runtime detected

    [2011-09-21:06:39:23] Relaunching with elevation

    [2011-09-21:06:39:23] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air5445.tmp\adobe air installer.exe -ei

    [2011-09-21:06:39:29] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

    [2011-09-21:06:39:29] Commandline is: -stdio \\.\pipe\AIR_7016_0 -ei

    [2011-09-21:06:39:29] No installed runtime detected

    [2011-09-21:06:39:29] Starting silent runtime install. Installing runtime version 2.7.1.19610

    [2011-09-21:06:39:29] Installing msi at c:\users\phil\appdata\local\temp\air5445.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

    [2011-09-21:06:39:30] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:06:39:30] Rolling back install of c:\users\phil\appdata\local\temp\air5445.tmp\setup.msi

    [2011-09-21:06:39:30] Rollback complete

    [2011-09-21:06:39:30] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:06:39:30] Runtime Installer end with exit code 7

    [2011-09-21:06:39:40] Runtime Installer end with exit code 7

    [2011-09-21:06:41:16] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

    [2011-09-21:06:41:16] Commandline is:

    [2011-09-21:06:41:16] No installed runtime detected

    [2011-09-21:06:41:23] Relaunching with elevation

    [2011-09-21:06:41:23] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air5f4d.tmp\adobe air installer.exe -ei

    [2011-09-21:06:41:32] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

    [2011-09-21:06:41:32] Commandline is: -stdio \\.\pipe\AIR_5904_0 -ei

    [2011-09-21:06:41:32] No installed runtime detected

    [2011-09-21:06:41:32] Starting silent runtime install. Installing runtime version 2.7.1.19610

    [2011-09-21:06:41:32] Installing msi at c:\users\phil\appdata\local\temp\air5f4d.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

    [2011-09-21:06:41:32] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:06:41:32] Rolling back install of c:\users\phil\appdata\local\temp\air5f4d.tmp\setup.msi

    [2011-09-21:06:41:32] Rollback complete

    [2011-09-21:06:41:32] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:06:41:32] Runtime Installer end with exit code 7

    [2011-09-21:06:41:41] Runtime Installer end with exit code 7

    [2011-09-21:06:46:44] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

    [2011-09-21:06:46:44] Commandline is:

    [2011-09-21:06:46:44] No installed runtime detected

    [2011-09-21:06:46:52] Relaunching with elevation

    [2011-09-21:06:46:52] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air5aca.tmp\adobe air installer.exe -ei

    [2011-09-21:06:46:56] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

    [2011-09-21:06:46:56] Commandline is: -stdio \\.\pipe\AIR_6308_0 -ei

    [2011-09-21:06:46:56] No installed runtime detected

    [2011-09-21:06:46:56] Starting silent runtime install. Installing runtime version 2.7.1.19610

    [2011-09-21:06:46:56] Installing msi at c:\users\phil\appdata\local\temp\air5aca.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

    [2011-09-21:06:46:56] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:06:46:56] Rolling back install of c:\users\phil\appdata\local\temp\air5aca.tmp\setup.msi

    [2011-09-21:06:46:56] Rollback complete

    [2011-09-21:06:46:56] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:06:46:56] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:06:46:58] Runtime Installer end with exit code 7

    [2011-09-21:06:54:29] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

    [2011-09-21:06:54:29] Commandline is:

    [2011-09-21:06:54:29] No installed runtime detected

    [2011-09-21:06:54:33] Relaunching with elevation

    [2011-09-21:06:54:33] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air7942.tmp\adobe air installer.exe -ei

    [2011-09-21:06:54:35] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

    [2011-09-21:06:54:35] Commandline is: -stdio \\.\pipe\AIR_4300_0 -ei

    [2011-09-21:06:54:35] No installed runtime detected

    [2011-09-21:06:54:36] Starting silent runtime install. Installing runtime version 2.7.1.19610

    [2011-09-21:06:54:36] Installing msi at c:\users\phil\appdata\local\temp\air7942.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

    [2011-09-21:06:54:36] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:06:54:36] Rolling back install of c:\users\phil\appdata\local\temp\air7942.tmp\setup.msi

    [2011-09-21:06:54:36] Rollback complete

    [2011-09-21:06:54:36] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:06:54:36] Runtime Installer end with exit code 7

    [2011-09-21:06:54:38] Runtime Installer end with exit code 7

    [2011-09-21:08:29:22] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

    [2011-09-21:08:29:22] Commandline is:

    [2011-09-21:08:29:22] No installed runtime detected

    [2011-09-21:08:29:25] Relaunching with elevation

    [2011-09-21:08:29:25] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air556f.tmp\adobe air installer.exe -ei

    [2011-09-21:08:29:29] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

    [2011-09-21:08:29:29] Commandline is: -stdio \\.\pipe\AIR_7108_0 -ei

    [2011-09-21:08:29:29] No installed runtime detected

    [2011-09-21:08:29:29] Starting silent runtime install. Installing runtime version 2.7.1.19610

    [2011-09-21:08:29:29] Installing msi at c:\users\phil\appdata\local\temp\air556f.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

    [2011-09-21:08:29:29] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:29:29] Rolling back install of c:\users\phil\appdata\local\temp\air556f.tmp\setup.msi

    [2011-09-21:08:29:29] Rollback complete

    [2011-09-21:08:29:29] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:29:29] Runtime Installer end with exit code 7

    [2011-09-21:08:34:00] Runtime Installer end with exit code 7

    [2011-09-21:08:36:08] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

    [2011-09-21:08:36:08] Commandline is:

    [2011-09-21:08:36:08] No installed runtime detected

    [2011-09-21:08:36:11] Relaunching with elevation

    [2011-09-21:08:36:11] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air7bf3.tmp\adobe air installer.exe -ei

    [2011-09-21:08:36:13] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

    [2011-09-21:08:36:13] Commandline is: -stdio \\.\pipe\AIR_6760_0 -ei

    [2011-09-21:08:36:13] No installed runtime detected

    [2011-09-21:08:36:13] Starting silent runtime install. Installing runtime version 2.7.1.19610

    [2011-09-21:08:36:13] Installing msi at c:\users\phil\appdata\local\temp\air7bf3.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

    [2011-09-21:08:36:13] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:36:13] Rolling back install of c:\users\phil\appdata\local\temp\air7bf3.tmp\setup.msi

    [2011-09-21:08:36:13] Rollback complete

    [2011-09-21:08:36:13] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:36:13] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:36:13] Runtime Installer end with exit code 7

    [2011-09-21:08:36:15] Runtime Installer end with exit code 7

    [2011-09-21:08:36:45] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

    [2011-09-21:08:36:45] Commandline is:

    [2011-09-21:08:36:45] No installed runtime detected

    [2011-09-21:08:36:49] Relaunching with elevation

    [2011-09-21:08:36:49] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air13de.tmp\adobe air installer.exe -ei

    [2011-09-21:08:36:52] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

    [2011-09-21:08:36:52] Commandline is: -stdio \\.\pipe\AIR_4472_0 -ei

    [2011-09-21:08:36:52] No installed runtime detected

    [2011-09-21:08:36:52] Starting silent runtime install. Installing runtime version 2.7.1.19610

    [2011-09-21:08:36:52] Installing msi at c:\users\phil\appdata\local\temp\air13de.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

    [2011-09-21:08:36:52] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:36:52] Rolling back install of c:\users\phil\appdata\local\temp\air13de.tmp\setup.msi

    [2011-09-21:08:36:52] Rollback complete

    [2011-09-21:08:36:52] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:36:52] Runtime Installer end with exit code 7

    [2011-09-21:08:36:52] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:37:03] Runtime Installer end with exit code 7

    [2011-09-21:08:37:53] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

    [2011-09-21:08:37:53] Commandline is:

    [2011-09-21:08:37:53] No installed runtime detected

    [2011-09-21:08:37:54] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

    [2011-09-21:08:37:54] Commandline is:

    [2011-09-21:08:37:54] No installed runtime detected

    [2011-09-21:08:37:55] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

    [2011-09-21:08:37:55] Commandline is:

    [2011-09-21:08:37:55] No installed runtime detected

    [2011-09-21:08:38:01] Relaunching with elevation

    [2011-09-21:08:38:01] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air18cd.tmp\adobe air installer.exe -ei

    [2011-09-21:08:38:11] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

    [2011-09-21:08:38:11] Commandline is: -stdio \\.\pipe\AIR_3020_0 -ei

    [2011-09-21:08:38:11] No installed runtime detected

    [2011-09-21:08:38:11] Starting silent runtime install. Installing runtime version 2.7.1.19610

    [2011-09-21:08:38:11] Installing msi at c:\users\phil\appdata\local\temp\air18cd.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

    [2011-09-21:08:38:11] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:38:11] Rolling back install of c:\users\phil\appdata\local\temp\air18cd.tmp\setup.msi

    [2011-09-21:08:38:11] Rollback complete

    [2011-09-21:08:38:11] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:38:11] Runtime Installer end with exit code 7

    [2011-09-21:08:38:13] Runtime Installer end with exit code 7

    [2011-09-21:08:38:20] Relaunching with elevation

    [2011-09-21:08:38:20] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air2903.tmp\adobe air installer.exe -ei

    [2011-09-21:08:38:22] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

    [2011-09-21:08:38:22] Commandline is: -stdio \\.\pipe\AIR_6784_0 -ei

    [2011-09-21:08:38:22] No installed runtime detected

    [2011-09-21:08:38:22] Starting silent runtime install. Installing runtime version 2.7.1.19610

    [2011-09-21:08:38:22] Installing msi at c:\users\phil\appdata\local\temp\air2903.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

    [2011-09-21:08:38:22] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:38:22] Rolling back install of c:\users\phil\appdata\local\temp\air2903.tmp\setup.msi

    [2011-09-21:08:38:22] Rollback complete

    [2011-09-21:08:38:22] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:38:22] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:38:22] Runtime Installer end with exit code 7

    [2011-09-21:08:38:23] Runtime Installer end with exit code 7

    [2011-09-21:08:38:25] Relaunching with elevation

    [2011-09-21:08:38:25] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air1b7c.tmp\adobe air installer.exe -ei

    [2011-09-21:08:38:27] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

    [2011-09-21:08:38:27] Commandline is: -stdio \\.\pipe\AIR_4472_0 -ei

    [2011-09-21:08:38:27] No installed runtime detected

    [2011-09-21:08:38:27] Starting silent runtime install. Installing runtime version 2.7.1.19610

    [2011-09-21:08:38:27] Installing msi at c:\users\phil\appdata\local\temp\air1b7c.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

    [2011-09-21:08:38:27] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:38:27] Rolling back install of c:\users\phil\appdata\local\temp\air1b7c.tmp\setup.msi

    [2011-09-21:08:38:27] Rollback complete

    [2011-09-21:08:38:27] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:38:27] Runtime Installer end with exit code 7

    [2011-09-21:08:38:38] Runtime Installer end with exit code 7

    [2011-09-21:08:38:58] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

    [2011-09-21:08:38:58] Commandline is:

    [2011-09-21:08:38:58] No installed runtime detected

    [2011-09-21:08:39:02] Relaunching with elevation

    [2011-09-21:08:39:02] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air22cc.tmp\adobe air installer.exe -ei

    [2011-09-21:08:39:04] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

    [2011-09-21:08:39:04] Commandline is: -stdio \\.\pipe\AIR_7868_0 -ei

    [2011-09-21:08:39:04] No installed runtime detected

    [2011-09-21:08:39:05] Starting silent runtime install. Installing runtime version 2.7.1.19610

    [2011-09-21:08:39:05] Installing msi at c:\users\phil\appdata\local\temp\air22cc.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

    [2011-09-21:08:39:05] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:39:05] Rolling back install of c:\users\phil\appdata\local\temp\air22cc.tmp\setup.msi

    [2011-09-21:08:39:05] Rollback complete

    [2011-09-21:08:39:05] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:39:05] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:39:05] Runtime Installer end with exit code 7

    [2011-09-21:08:39:08] Runtime Installer end with exit code 7

    [2011-09-21:08:39:37] Runtime Installer begin with version 2.7.1.19610 on Windows Vista x86

    [2011-09-21:08:39:37] Commandline is:

    [2011-09-21:08:39:37] No installed runtime detected

    [2011-09-21:08:39:43] Relaunching with elevation

    [2011-09-21:08:39:43] Launching subprocess with commandline c:\users\phil\appdata\local\temp\airb885.tmp\adobe air installer.exe -ei

    [2011-09-21:08:39:46] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

    [2011-09-21:08:39:46] Commandline is: -stdio \\.\pipe\AIR_6488_0 -ei

    [2011-09-21:08:39:46] No installed runtime detected

    [2011-09-21:08:39:46] Starting silent runtime install. Installing runtime version 2.7.1.19610

    [2011-09-21:08:39:46] Installing msi at c:\users\phil\appdata\local\temp\airb885.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

    [2011-09-21:08:39:47] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:39:47] Rolling back install of c:\users\phil\appdata\local\temp\airb885.tmp\setup.msi

    [2011-09-21:08:39:47] Rollback complete

    [2011-09-21:08:39:47] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:39:47] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:39:47] Runtime Installer end with exit code 7

    [2011-09-21:08:42:54] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

    [2011-09-21:08:42:54] Commandline is:

    [2011-09-21:08:42:54] No installed runtime detected

    [2011-09-21:08:42:58] Relaunching with elevation

    [2011-09-21:08:42:58] Launching subprocess with commandline c:\users\phil\appdata\local\temp\airba4a.tmp\adobe air installer.exe -ei

    [2011-09-21:08:43:01] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

    [2011-09-21:08:43:01] Commandline is: -stdio \\.\pipe\AIR_7176_0 -ei

    [2011-09-21:08:43:01] No installed runtime detected

    [2011-09-21:08:43:01] Starting silent runtime install. Installing runtime version 2.7.1.19610

    [2011-09-21:08:43:01] Installing msi at c:\users\phil\appdata\local\temp\airba4a.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

    [2011-09-21:08:43:01] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:43:01] Rolling back install of c:\users\phil\appdata\local\temp\airba4a.tmp\setup.msi

    [2011-09-21:08:43:01] Rollback complete

    [2011-09-21:08:43:01] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:43:02] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:43:02] Runtime Installer end with exit code 7

    [2011-09-21:08:43:03] Runtime Installer end with exit code 7

    [2011-09-21:08:43:09] Runtime Installer end with exit code 7

    [2011-09-21:08:48:47] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

    [2011-09-21:08:48:47] Commandline is:

    [2011-09-21:08:48:47] No installed runtime detected

    [2011-09-21:08:48:55] Relaunching with elevation

    [2011-09-21:08:48:55] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air1b9b.tmp\adobe air installer.exe -ei

    [2011-09-21:08:48:55] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

    [2011-09-21:08:48:55] Commandline is: -stdio \\.\pipe\AIR_5568_0 -ei

    [2011-09-21:08:48:55] No installed runtime detected

    [2011-09-21:08:48:56] Starting silent runtime install. Installing runtime version 2.7.1.19610

    [2011-09-21:08:48:56] Installing msi at c:\users\phil\appdata\local\temp\air1b9b.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

    [2011-09-21:08:48:56] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:48:56] Rolling back install of c:\users\phil\appdata\local\temp\air1b9b.tmp\setup.msi

    [2011-09-21:08:48:56] Rollback complete

    [2011-09-21:08:48:56] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:48:56] Runtime Installer end with exit code 7

    [2011-09-21:08:49:26] Runtime Installer end with exit code 7

    [2011-09-21:08:56:37] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

    [2011-09-21:08:56:37] Commandline is:

    [2011-09-21:08:56:37] No installed runtime detected

    [2011-09-21:08:59:53] Relaunching with elevation

    [2011-09-21:08:59:53] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air41b1.tmp\adobe air installer.exe -ei

    [2011-09-21:08:59:53] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

    [2011-09-21:08:59:53] Commandline is: -stdio \\.\pipe\AIR_5656_0 -ei

    [2011-09-21:08:59:53] No installed runtime detected

    [2011-09-21:08:59:53] Starting silent runtime install. Installing runtime version 2.7.1.19610

    [2011-09-21:08:59:53] Installing msi at c:\users\phil\appdata\local\temp\air41b1.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

    [2011-09-21:08:59:53] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:59:53] Rolling back install of c:\users\phil\appdata\local\temp\air41b1.tmp\setup.msi

    [2011-09-21:08:59:53] Rollback complete

    [2011-09-21:08:59:53] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:59:53] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:08:59:53] Runtime Installer end with exit code 7

    [2011-09-21:09:07:06] Runtime Installer end with exit code 7

    [2011-09-21:09:07:39] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

    [2011-09-21:09:07:39] Commandline is:

    [2011-09-21:09:07:39] No installed runtime detected

    [2011-09-21:09:07:44] Relaunching with elevation

    [2011-09-21:09:07:44] Launching subprocess with commandline c:\users\phil\appdata\local\temp\air62c8.tmp\adobe air installer.exe -ei

    [2011-09-21:09:07:44] Runtime Installer begin with version 2.7.1.19610 on Windows 7 x86

    [2011-09-21:09:07:44] Commandline is: -stdio \\.\pipe\AIR_7504_0 -ei

    [2011-09-21:09:07:44] No installed runtime detected

    [2011-09-21:09:07:44] Starting silent runtime install. Installing runtime version 2.7.1.19610

    [2011-09-21:09:07:44] Installing msi at c:\users\phil\appdata\local\temp\air62c8.tmp\setup.msi with guid {FDB3B167-F4FA-461D-976F-286304A57B2A}

    [2011-09-21:09:07:44] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:09:07:44] Rolling back install of c:\users\phil\appdata\local\temp\air62c8.tmp\setup.msi

    [2011-09-21:09:07:44] Rollback complete

    [2011-09-21:09:07:44] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0]

    [2011-09-21:09:07:44] Runtime Installer end with exit code 7

    [2011-09-21:09:07:59] Runtime Installer end with exit code 7

     

    I'm sorry that you run into problems installing with AIR.  Microsoft has just released a new utility that can help to resolve installation problems.  Would you mind giving it a try and let us know how it works for you?  When you run the patch, go through the uninstall process and trying to remove Adobe AIR on your system.  Once finished, download the latest version of AIR and install again.

    Microsoft install and uninstall the fix it

    If you're still having problems, I have created a vb script called zap of AIR which may also help.  You can find it on this post: http://forums.adobe.com/message/3737276#3737276

    Thank you

    Chris

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