Problem upgrading to Adobe Air 1.5.3.9130 3.3.0.3650

Hello

I was able to upgrade Adobe Air 1.5.3.9130 to 3.3.0.3650 (later).  My OS is Windows XP.  I glued some of the msi installer log errors and the journal of air.  I don't know what is happening.  Can someone tell me what is happening?

MSI log:

MSI (s) (4 c: F0) [21:42:02:656]: SOURCEMGMT: check now product {A2BCA9F1-566C-4805-97D1-7FDC93386723}

MSI (s) (4 c: F0) [21:42:02:656]: SOURCEMGMT: Media is enabled for the product.

MSI (s) (4 c: F0) [21:42:02:656]: SOURCEMGMT: attempting to use LastUsedSource from source list.

MSI (s) (4 c: F0) [21:42:02:656]: SOURCEMGMT: source c:\docume~1\lara\locals~1\temp\airbc5.tmp\ by train.

MSI (s) (4 c: F0) [21:42:02:656]: Note: 1: 2203 2: c:\docume~1\lara\locals~1\temp\airbc5.tmp\setup.msi 3:-2147287037

MSI (s) (4 c: F0) [21:42:02:656]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.

MSI (s) (4 c: F0) [21:42:02:656]: Note: 1: 1706 2:-2147483647 3: Setup.msi

MSI (s) (4 c: F0) [21:42:02:656]: Note: 1: 1706 2:3: Setup.msi

MSI (s) (4 c: F0) [21:42:02:656]: SOURCEMGMT: failed to solve the source

MSI (s) (4 c: F0) [21:42:02:656]: Note: 1: 1714 2: Adobe AIR 3:1612

MSI (s) (4 c: F0) [21:42:02:656]: Note: 1: 2205 2:3: error

MSI (s) (4 c: F0) [21:42:02:656]: Note: 1: 2228 2:3:4 error: SELECT 'Message' OF 'Error' WHERE 'Error' = 1714

MSI (s) (4 c: F0) [21:42:02:656]: Note: 1: 2205 2:3: error

MSI (s) (4 c: F0) [21:42:02:656]: Note: 1: 2228 2:3:4 error: SELECT 'Message' OF 'Error' WHERE 'Error' = 1709

MSI (s) (4 c: F0) [21:42:02:656]: product: Adobe AIR - error 1714. Cannot remove the older version of Adobe AIR.  Contact your technical support group.  System Error 1612.

MSI (s) (4 c: F0) [21:42:02:656]: Note: 1: 2205 2:3: error

MSI (s) (4 c: F0) [21:42:02:656]: Note: 1: 2228 2:3:4 error: SELECT 'Message' OF 'Error' WHERE 'Error' = 16

Error 1714. Cannot remove the older version of Adobe AIR.  Contact your technical support group.  System Error 1612.

Air journal:

[2012-06 - 17:21:41:46] Setup starts with version 3.3.0.3650 on Windows XP x 86

[2012-06 - 17:21:41:46] command line is:

[2012-06 - 17:21:41:46] runtime installed (1.5.3.9130) located in c:\Program Files\Common Files\Adobe AIR

[2012-06 - 17:21:41:54] from the runtime update. Update of the runtime version 1.5.3.9130 to version 3.3.0.3650

[2012-06 - 17:21:41:54] installation msi at c:\docume~1\lara\locals~1\temp\airb41.tmp\setup.msi with a guid {65CB4C08-C47B-4A7E-A6A4-50C06ADA5FC6}

[2012-06 - 17:21:42:07] error occurred during the operation of installation msi. starting rollback: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = errorID "1603" = 0]

[2012-06 - 17:21:42:07] restore to install a c:\docume~1\lara\locals~1\temp\airb41.tmp\setup.msi

[2012-06 - 17:21:42:07] full restore

[2012-06 - 17:21:42:07] coming out because of the error: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "1603" errorID = 0]

[2012-06 - 17:21:42:09] end of Setup with exit code 7

[2012-06 - 17:21:56:28] Setup starts with version 3.3.0.3650 on Windows XP x 86

[2012-06 - 17:21:56:28] command line is:

[2012-06 - 17:21:56:28] runtime installed (1.5.3.9130) located in c:\Program Files\Common Files\Adobe AIR

I managed to fix my problems using the Microsoft Fixit utility to

http://support.Microsoft.com/mats/Program_Install_and_Uninstall/en-us

After you have uninstalled Allaire Air with the utility, I was able to install the last version without any problems.

I got the idea from this post:

http://forums.Adobe.com/message/4490093#4490093

Tags: Adobe

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